Machines, systems and methods for delivering mail items are provided. The method comprises scanning route information, for delivery of a mail item, using a mobile communication device; generating a first unique identifier from data comprising the route information, wherein the first unique identifier identifies the mail item; recognizing a second unique identifier associated with the mobile communication device used for scanning the route information, wherein the second unique identifier identifies a user account to which delivery charges associated with delivering the mail item are applied; associating the first unique identifier and the second unique identifier so that having access to the first unique identifier as stored in a database provides access to the second unique identifier; and mailing the mail item without prepaid postage affixed to the mail item.

Machines, systems and methods for delivering mail items are provided. The method comprises scanning route information, for delivery of a mail item, using a mobile communication device; generating a first unique identifier from data comprising the route information, wherein the first unique identifier identifies the mail item; recognizing a second unique identifier associated with the mobile communication device used for scanning the route information, wherein the second unique identifier identifies a user account to which delivery charges associated with delivering the mail item are applied; associating the first unique identifier and the second unique identifier so that having access to the first unique identifier as stored in a database provides access to the second unique identifier; and mailing the mail item without prepaid postage affixed to the mail item.

Embodiments of a system and method for using a mobile device to assist with the efficient and secure delivery of item. The mobile device can assist an item deliver to lock or unlock secure item delivery receptacles. The mobile device can also notify an item deliverer about particular delivery conditions associated with particular delivery endpoints. The mobile device can further help the item deliverer to determine whether or not he or she is delivering the item to the correct location.

Embodiments of a system and method for using a mobile device to assist with the efficient and secure delivery of item. The mobile device can assist an item deliver to lock or unlock secure item delivery receptacles. The mobile device can also notify an item deliverer about particular delivery conditions associated with particular delivery endpoints. The mobile device can further help the item deliverer to determine whether or not he or she is delivering the item to the correct location.

A method performed by a technician allocation system for allocating a field technician is provided. The technician allocation system identifies features f_1 . . . f_(n) of a received new work order to be executed. The technician allocation system then obtains a similarity score for the identified features f_1 . . . f_n, wherein the similarity score is related to how similar the new work order is to previously executed old work orders with respect to the identified features. The technician allocation system also obtains a field technician experience score for the identified features f_1 . . . f_n. The technician allocation system then matches the field technician candidates with the features f_1 . . . f_n for the new work order based on the obtained field technician experience scores and the similarity scores.

A method performed by a technician allocation system for allocating a field technician is provided. The technician allocation system identifies features f_1 . . . f_(n) of a received new work order to be executed. The technician allocation system then obtains a similarity score for the identified features f_1 . . . f_n, wherein the similarity score is related to how similar the new work order is to previously executed old work orders with respect to the identified features. The technician allocation system also obtains a field technician experience score for the identified features f_1 . . . f_n. The technician allocation system then matches the field technician candidates with the features f_1 . . . f_n for the new work order based on the obtained field technician experience scores and the similarity scores.

A method includes, responsive to receiving a shortcode from a client computing device, identifying, by a processing device based on the shortcode, computer-executable instructions and one or more geographical locations. The method further includes causing, based on the computer-executable instructions and the one or more geographical locations, the client computing device to generate an order request form filled with the one or more geographical locations received from the processing device based on the shortcode without user intervention and without user input of the one or more geographical locations. The method includes, responsive to receiving the order request form filled with the one or more geographical locations from the client computing device, transmitting, to a vehicle computing device, an order request to dispatch a transportation vehicle associated with the vehicle computing device to provide a transportation service to a user of the client computing device based on the order request form.

A method includes, responsive to receiving a shortcode from a client computing device, identifying, by a processing device based on the shortcode, computer-executable instructions and one or more geographical locations. The method further includes causing, based on the computer-executable instructions and the one or more geographical locations, the client computing device to generate an order request form filled with the one or more geographical locations received from the processing device based on the shortcode without user intervention and without user input of the one or more geographical locations. The method includes, responsive to receiving the order request form filled with the one or more geographical locations from the client computing device, transmitting, to a vehicle computing device, an order request to dispatch a transportation vehicle associated with the vehicle computing device to provide a transportation service to a user of the client computing device based on the order request form.

A mobile device operating system level routine obtains social network access parameters that allow access to one or more social network accounts of a user of the device. The access parameters are stored in operating system level memory of the mobile device. Through an operating system interface of the mobile device, a user can create a social network message to be communicated via the one or more social network accounts using the stored access parameters. A single social network message may be communicated via multiple social network accounts with multiple social network platforms. The uniform operating system interface allows a user to communicate messages via multiple social network accounts without using multiple user level applications.

A mobile device operating system level routine obtains social network access parameters that allow access to one or more social network accounts of a user of the device. The access parameters are stored in operating system level memory of the mobile device. Through an operating system interface of the mobile device, a user can create a social network message to be communicated via the one or more social network accounts using the stored access parameters. A single social network message may be communicated via multiple social network accounts with multiple social network platforms. The uniform operating system interface allows a user to communicate messages via multiple social network accounts without using multiple user level applications.