A method, apparatus and system to facilitate maintenance of a network enabled bathing unit system. A Graphical User Interface (GUI) is presented providing a user operable control for receiving from a customer a service request requesting that a technician contact the customer. The user operable control may in some cases be enabled in response to detection of an operational error in the bathing unit system and disabled otherwise. In response to receipt of the service request through the user operable control, a notification message indicating that the customer has requested to be contacted by a technician is sent over a communication network. In some embodiments, a message responsive to the service request is received to cause the GUI to present user-selectable options to enable the customer to selectively permit the remote control and monitoring of the bathing unit system by a specific remote service technician.

A building management system (BMS) including a controller having an adaptive interaction manager and an agent manager. The system further includes one or more input-output (I/O) devices, the I/O devices in communication with the adaptive interaction manager. The controller further including a number of BMS field devices. The I/O devices are configured to receive an input from a user, and further configured to communicate the input to the adaptive interaction manager. The agent manager is configured to determine if one or more existing software agents are capable of performing the desired action, and to automatically transmit the existing software agents to one or more of the BMS field devices based on the agent manager determining the existing software agents are capable of performing the desired action. The software agents are configured to automatically be installed in a processing circuit of the BMS field device to perform the required action.

The present invention relates to systems and methods for improved building systems management and maintenance. The present invention provides a system for providing an augmented reality-like interface for the management and maintenance of building systems, specifically the mechanical, electrical, and plumbing (MEP) systems within a building, including the heating, ventilation, and air-conditioning (HVAC) systems.

A method for interacting with a building management system (BMS) using intelligent software agents. The method includes receiving a user request from a multi-input device configured to accept vocal and textual inputs, and contextualizing the user request for a space and/or place and a corresponding user. The method further includes constructing a user skill level from the user request, and activating a customized BMS optimization process, the customized BMS optimization process determined by the intelligent software agents from the user skill level, the user request, and the space and/or place.

Disclosed herein are related to a method, a system, and a non-transitory computer readable medium storing instructions for operating a group of central plant equipment to serve thermal energy loads of a building or building system. In one approach, a base capacity of one or more devices of the group of central plant equipment is identified. A change in requested load allocated to the one or more devices crossing the base capacity at a crossover time may be detected. In one approach, an adjusted capacity of the one or more devices is set such that the adjusted capacity is offset from the base capacity before the crossover time and decays toward the base capacity during a decay period after the crossover time. The requested load allocated may be compared with the adjusted capacity after the crossover time. The group of central plant equipment may be operated according to the comparison.

Examples disclosed herein relate to an energy device including a memory, one or more processors, a transceiver, a display, and a dashboard. The memory includes one or more energy modules. The one or more processors are configured to communicate via the transceiver with one or more energy devices. The display is configured to display a dashboard of energy options based on one or more signals received from the one or more processors.

Resources of a system for controlling optically switchable windows may be used for a personal computing unit. The window system resources may include (i) a display associated with an optically switchable window, (ii) one or more processors of one or more controllers on a window network connected to a plurality of optically switchable windows in a building, wherein the one or more controllers are configured to vary tint states of the plurality of optically switchable windows in the building, (iii) memory of one or more controllers on the window network connected to the plurality of optically switchable windows in the building, and/or (iv) at least a part of the window network.

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for performing load reduction optimization. In one aspect, a method includes accessing load reduction parameters for a load reduction event, accessing energy consumption models for multiple systems involved in the load reduction event, and performing, based on the load reduction parameters and the energy consumption models, a plurality of simulations of load reduction events that simulate variations in control parameters used to control the multiple systems. The method also includes optimizing, against a load reduction curve, the load reduction event by iteratively modifying the control parameters used in the plurality of simulations of load reduction events, and outputting the optimal load reduction event with optimized control parameters.

The present invention provides systems and methods for providing cross-device native functionality for a native app. More specifically, the invention is directed to a JavaScript Object Notation (JSON) data exchange format for use with a native app running on a user's mobile device, wherein the exchange format is configured to improve user experience and interaction with the app. The present invention may be particularly useful in a mobile-based crowdsourcing platform in which data is continually exchanged between remote user devices and a cloud-based service for collecting and managing user-driven data based on user interaction with native apps on their devices.

Resources of a system for controlling optically switchable windows may be used for a personal computing unit. The window system resources may include (i) a display associated with an optically switchable window, (ii) one or more processors of one or more controllers on a window network connected to a plurality of optically switchable windows in a building, wherein the one or more controllers are configured to vary tint states of the plurality of optically switchable windows in the building, (iii) memory of one or more controllers on the window network connected to the plurality of optically switchable windows in the building, and/or (iv) at least a part of the window network.