During an evacuation situation in a building that is equipped with an elevator system and in which a plurality of fixed point markers are arranged at defined sites, an escape route is transmitted to a person by means of a mobile device. The fixed point markers store data that can be received by the mobile device. An instantaneous position of the mobile device can be determined when the mobile device uses data received from a fixed point marker to access a database in which the data is linked to a site of the fixed point marker. The ascertainment of the escape route to a destination is based on the instantaneous position of the mobile device. The person is registered on reaching the destination when the mobile device is detected at the destination.

An elevator system includes an elevator car drive assembly configured to drive at least one elevator car to a plurality of floors serviced by the elevator system. A mobile electronic device inputs a ride request to deliver an available elevator car among the at least one elevator car to a floor location containing the mobile electronic device. An electronic elevator controller is in signal communication with the elevator drive assembly and the mobile electronic device. The electronic elevator controller is configured to determine an unavailability of an originally assigned elevator car selected to perform the ride request, and to transmit reassignment information to the mobile electronic device indicating modification of the ride request.

The invention relates to a method in allocation of an elevator for a passenger of an elevator system, including a step of allocating an elevator for a passenger in a lobby of the elevator system, and thereafter a step of signaling the allocated elevator to the passenger before the arrival of the car of the allocated elevator at said lobby. The method includes the steps of obtaining traffic data describing traffic in said elevator lobby, and determining the signaling moment based on said traffic data, and thereafter signaling the allocated elevator to the passenger at the determined moment. The invention relates also to an elevator system implementing the method.

Methods and systems for making elevator service requests in a building. The method including obtaining a floor plan for the building and overlaying a measurement system of suitable scale onto the floor plan. The method also includes identifying relevant features and their location in the floor plan based on the measurement system, determining a pathway from a user device to a target area in the vicinity of an elevator door based on the relevant features, and computing a travel duration from the user device to the target area. Finally, the method includes assigning an elevator car to a user based on a user service request at the user device and the travel duration.

Elevator systems having an elevator car having a first elevator car door and an audio orientation system. The audio orientation system includes an audio system controller, at least one first speaker positioned proximate the first elevator car door, and at least one second speaker positioned in the elevator car opposite the first elevator car door. When the first elevator car door opens, the audio system controller controls the at least one first speaker and the at least one second speaker such that an audio orientation output is generated at at least one of the speakers to indicate that the first elevator car door is open.

A computer-implemented method for generating content for a display on a dispatch kiosk includes using a computing structure remote from the dispatch kiosk to: (1) create a floor layout grid for each elevator hall in a building; (2) automatically generate a graph-based map model from the floor layout grid; (3) automatically calculate a plurality of walk path options from a call kiosk to a designated elevator based on the graph-based map model; (4) determine an optimal walk path from the call kiosk to the designated elevator from the plurality of walk path options; (5) automatically render a floor map image displaying the optimal walk path; and (6) communicate the floor map image from the computing structure to the dispatch kiosk in order to enable the dispatch kiosk to exhibit the floor map image on the dispatch kiosk display in response to an elevator call.

The present disclosure relates to a method and a device for intelligently guiding a user to ride an elevator/escalator in a building complex such as a shopping mall. Based on a current location and floor level of a user in the building complex and a target floor and location, and a 3D model of the building complex, either an elevator path or escalator path may be automatically and intelligently selected from possible paths.

An elevator automatic guide assistant system comprises a user assistant system, an elevator outside assistant system, and an elevator inside assistant system. The user assistant system is configured to send a taking elevator instruction and target floor information to the elevator outside assistant system, receive and send the feedback information to a user. The elevator outside assistant system is configured to guide the user to arrive at an elevator doorway. The elevator inside assistant system is configured to send floor information to the elevator outside assistant system and the user assistant system, receive instructions from the user assistant system, and guide the user to arrive at the target floor. The present disclosure relates also to a guide method of the elevator automatic guide assistant system.

An elevator control device is configured to control a plurality of elevators disposed so as to provide an operation service to a plurality of floors. The elevator control device includes: a plurality of landing buttons, which are disposed at each of the floors, and to which an operating direction of the elevators is input; a car allocation unit configured to allocate one of the plurality of elevators to a landing call as a newly registered landing call each time the landing button is operated; and a drive control unit configured to provide the operation service of the allocated one of the plurality of elevators to the floor at which the landing call is generated.

Passenger allocation in elevator systems is a critical task if efficient use of elevator system is desired. It is advantageous to optimize the overall capacity of an elevator system by using optimizing systems. One key issue in optimization is to guide passengers to act according to optimization result. This can be provided by indicating a color to each passenger so that they can choose an elevator indicating the same color.