A method for identifying an elevator allocated by an elevator system for a user of the elevator system is provided, which elevator system includes a plurality of elevators, and an apparatus that communicates with the elevator system, more particularly with the control system of it, and that is available to a user, which apparatus includes a display. In the method a real-time view of the landscape behind the display is transmitted via the display to the front of the display to the user, and predetermined graphics are presented to the user on the display at a point that transmits to the user a real-time view of the allocated elevator, or in the immediate proximity of said point. An arrangement for identifying an elevator allocated by an elevator system for a user of the elevator system, and also to an elevator arrangement is provided, which implement the aforementioned method.

Apparatus useful for obtaining and displaying information. In one embodiment, the apparatus includes a wireless network interface, touch screen input and display device, and speech processing apparatus configured to receive user speech input and enable performance of various tasks via a remote entity, such as obtaining desired information relating to a desired entity or organization In one implementation, user touch input on the input and display device is converted to spatial or geographic coordinates, and imagery relating to those coordinates is provided to the user on the same device.

A method for hosting an individual on a journey utilizing at least one individual usable system operative in a building is provided. The method comprises: determining a user experience of the individual with respect to the at least one individual usable system; determining a location of the individual in the building; and generating at least one control signal to an output device residing in a location corresponding to the location of the individual during the journey causing an output of data to the individual, the data for outputting is selected in accordance with the user experience of the at least one individual usable system operative in the building. The invention also relates to a control system and to a computer program.

An elevator installation has elevator operating devices arranged on floors of a building and communicatively connected to an elevator controller. The elevator operating devices include main operating devices configured for inputting a destination floor desired by a passenger and for outputting travel information, and at least one secondary operating device arranged on one of the floors. The secondary operating device is next to the main operating device on the one floor and is communicatively connected to the elevator controller. The secondary operating device has a touch-sensitive screen system that confirms a destination floor, input by touch, by a tactilely perceptible feedback in order to support a passenger with a physical limitation when inputting a call. The elevator controller determines travel information for the destination floor input on the secondary operating device and communicates this information to the passenger by the main operating device arranged next to the secondary operating device.

An elevator system having: an elevator car having a door opening; a controller configured to control the elevator car; and a car call implement configured transmit a first request to the controller to instruct the elevator car to travel to a lobby to pickup a user, wherein the first request includes an arrival chime code indicative of an arrival chime, selected from a plurality of the arrival chimes, audibly played by a speaker proximate to the car door opening when the elevator car arrives at the landing.

A method, system, and computer program product for occupant-based elevator actions are provided. The method identifies a set of subjects approaching a set of elevators to generate a set of identities for the set of subjects. A set of initial priority statuses are generated for the set of subjects. Based on the set of identities and the set of initial priority statuses, an elevator dispatch solution is determined. The method updates at least a portion of the initial priority statuses to generate a set of subsequent priority statuses in response to a subset of subjects entering at least one elevator. The method determines an isolation response for a first subject of the subset of subjects and modifies the elevator dispatch solution based on the isolation response to generate an isolation dispatch solution. The at least one elevator executes the isolation dispatch solution.

A method guides users within an elevator lobby area and includes: obtaining elevator information related to a user entering the elevator lobby area via a gate device, obtaining location data of the user, obtaining continuously from a sensor system variable environment data of the elevator lobby area, selecting an indication device having an unobstructed guidance beam view from among at least two beam-based indication devices of an indication system based on the obtained location data of the user and the obtained variable environment data, and controlling the selected indication device to generate a guidance beam indicating elevator related guidance information for guiding the user. The elevator related guidance information includes the obtained elevator information. Also disclosed is a control system, an elevator lobby area guiding system, an elevator system, a computer program, and a computer-readable medium for guiding users within an elevator lobby area.

A control system is provided and includes a personnel movement system deployed in a building and passenger and building owner devices. A memory of the passenger device has first executable instructions of a control application stored thereon, which, when executed, cause a passenger device processor to register a passenger with and store a passenger profile of the passenger with the control application and to generate a passenger interface by which the passenger interfaces with the control application. A memory of the building owner device has second executable instructions of the control application stored thereon, which, when executed, cause a business owner device processor to register the building with and store a description of the building with the control application.

An automatic wayfinding system is provided and includes a robotic guide, a passenger interface through which a passenger provides an input of a desired destination and a dispatching module, which, upon receipt of the input of the desired destination, dispatches the robotic guide to the passenger. At least one of the robotic guide and the dispatching module have access to a navigation map including the desired destination, a current position of the passenger and information relating to one or more paths from the current position of the passenger to the desired destination. The robotic guide is programmed to lead the passenger along the one or more paths while remaining tethered to the passenger.

A system is provided and includes an electromechanical system, a controller configured to control operations of the electromechanical system in accordance with commands and a multi-modal navigation system. The multi-modal navigation system is communicative with the controller to be receptive of information relating to the operations of the electromechanical system and is configured to control at least a subset of the operations of the electromechanical system in accordance with the information and at least a subset of the commands.