A method, apparatus, computer program product and system are provided that are configured to obtain a plurality of pieces of movement information that is at least indicative of an origin location and a destination location in a venue; obtain indoor map data of the venue that is indicative of one or more connections one or more users can utilize for transferring between floors of the venue and that comprises or is associated with pre-determined route information; and determine one or more pieces of control information for one or more elevators of the venue based at least partially on the plurality of pieces of movement information and the indoor map data. The control information enables a controlling of a respective elevator of the one or more elevators. The one or more pieces of control information influence an overall elevator usage of the one or more elevators of the venue.

One robotic destination dispatch system for elevators comprises a destination dispatch module configured to determine an optimal elevator for a passenger. The robotic destination dispatch system includes a guide robot in wireless data communication with the destination dispatch module. The guide robot has a processor in communication with a propelling device, a sensory device, and a memory comprising software. The software includes computer-readable instructions executable by the processor to: (a) implement an auction-based scheduling algorithm; (b) determine an identity of the passenger; (c) receive from the destination dispatch module the optimal elevator for the passenger; and (d) activate the propelling device to cause the guide robot to move and physically guide the passenger to the optimal elevator.

A passenger guidance system, elevator system, and passenger guidance method for elevators. The passenger guidance system includes: a sensor, arranged to collect object feature data of a passenger going towards an elevator; a processing device, in communication with the sensor and an elevator system, for receiving the object feature data and comparing the object feature data with stored passenger information to learn information of a target floor of a successfully matched passenger, and learning a target elevator currently dispatched corresponding to the target floor according to elevator running information of the elevator system; and a guidance device, in communication with the processing device, for forming a sign to at least guide the successfully matched passenger to go towards the target elevator. The present invention can be applied to humanistically and intelligently guide the passenger to reach the target elevator, and bring good elevator taking experience to users

A guiding device according to the present invention generates and displays guidance information for displaying a sequence of operation states of an elevator on a three-sided frame corresponding to the car responding to a call for the elevator or the periphery of the three-sided frame. The sequence of operation state of the elevator includes the position of the lobby corresponding to the car number of the car selected from among a plurality of cars in response to the call for the elevator, the movement of the car of the elevator, the arrival direction of the car, a situation where the car arrives at the calling floor and the door opens, a situation where the door is fully open and starts closing, and a situation where the door is closing. Thus, a user in the lobby can intuitively determine the complicated sequence of operation states of the elevator.

A computer-implemented method is provided. The computer-implemented method is executed by a processor of a mobile device. The mobile device is in communication with an elevator system. The computer-implemented method automatically provides direct real-time travel indications with respect to an elevator trip of the elevator system. The computer-implemented method includes receiving, by the mobile device, a request for the elevator trip. The computer-implemented method includes directly receiving, by the mobile device, feedback signals from the elevator system with respect the elevator trip in response to the request. The computer-implemented method includes automatically providing, by a user interface of the mobile device, direct real-time travel indications of the elevator trip as the mobile device progresses through the elevator system.

An elevator system includes at least one elevator group control with a destination control system, at least one elevator group having elevators with a different destination range, destination operating panels at each landing including an input for issuing destination calls, car operating panels located in the elevators having an input for the input of destination calls, hall lanterns for each elevator indicating the moving direction of the corresponding elevator, a signaling device for each elevator indicating the arrival of an elevator at the landing, the destination control system controls hall lanterns to indicate a moving direction of the elevators and activates the signaling device when elevators arrive at a landing. The destination control system displays, after the issue of a destination call, a range identifier indicative of the elevator's destination range, and the next arriving elevator by activation of its signaling device before its arrival at the landing.

An elevator system of this disclosure includes: a personal information terminal, which is carried by an elevator user and includes a display unit configured to represent a plurality of available services and a selecting unit by which it is possible to select a service by the display unit; and an elevator control device, which assigns a car of an elevator group according to call registration information from the personal information terminal and transmits information on the assigned car to the personal information terminal, wherein in a case where assigned car is changed due to the situation of the elevator group, the elevator control device changes the assigned car of the elevator group and displays a reassigned car for the user on the display unit of the personal information terminal.

A group control device according to the present disclosure includes a registration unit, a calculation unit, and a selection unit. The registration unit makes call registration for a boarding floor, a destination floor, and an allocated car when a user makes a hall destination call by a hall destination calling device. The calculation unit calculates an in-car stay time of the user for the hall destination call. The selection unit selects a past hall destination call as an alternative candidate for call registration for a new hall destination call, in a case where the past hall destination call which has already been registered by the registration unit, whose allocated car is different from a car allocated to the new hall destination call, and whose in-car stay time is shorter than the in-car stay time calculated by the calculation unit.

A guiding device according to the present invention generates and displays guidance information for displaying a sequence of operation states of an elevator on a three-sided frame corresponding to the car responding to a call for the elevator or the periphery of the three-sided frame. The sequence of operation state of the elevator includes the position of the lobby corresponding to the car number of the car selected from among a plurality of cars in response to the call for the elevator, the movement of the car of the elevator, the arrival direction of the car, a situation where the car arrives at the calling floor and the door opens, a situation where the door is fully open and starts closing, and a situation where the door is closing. Thus, a user in the lobby can intuitively determine the complicated sequence of operation states of the elevator.

A passenger transport system includes a plurality of passenger transporters controlled by an transport system control, and further comprises at least one parameter memory configured to store at least one parameter or parameter set for the function of at least one transport system component, which transport system comprises a first wireless interface. The first interface may input data regarding at least one stored parameter or parameter set for the function of the related transport system component(s). The passenger transport system comprises mobile devices carried by users, which mobile devices may communicate wirelessly with the first interface, which communication is based on a short range transmission. The mobile devices may be prompted by the first interface to transmit data regarding the parameter or parameter set of the correlated transport system component. A passenger system interaction with a user to individual user requirements may be customized.