An illustrative example embodiment of a device includes an elevator passenger interface configured to allow a passenger to place a call for elevator service by indicating at least one of an intended destination and an intended direction. The elevator passenger interface includes at least one sound detector. A processor is configured to determine a number of passengers intending to travel to the intended destination or in the intended direction based on at least an indication from the sound detector regarding voice detection and to associate the determined number of passengers with the call.

Disclosed is an elevator system including a controller, wherein the controller is configured for: engaging in a first communication with a facial recognition system that identifies a pet and a first person as owner of the pet, and rendering a plurality of determinations from the first communication, including: a first determination that the pet is proximate a first elevator lobby in a building, a second determination to provide instructions to a first elevator car responsive to the first communication, and engaging in a second communication with the first elevator car for effecting the second determination.

A method and system for controlling a movable door associated with a passenger compartment, the door moveable between an opened position and a closed position configured to provide access to, or egress from, the passenger compartment. The method includes monitoring a landing area of the elevator door with at least one sensor, and determining a level of urgency of an approaching passenger based on the information from the at least one sensor. If the level of urgency exceeds a predetermined threshold, modifying a closing of the elevator door based on the level of urgency. The method may also include modifying a closing speed of the elevator door if the level of urgency exceeds a predetermined threshold.

There is provided an auto detection system including a thermal detection device and a host. The host controls an indication device to indicate a prompt message or detection results according to a slope variation of voltage values or 2D distribution of temperature values detected by the thermal detection device, wherein the voltage values include the detected voltage of a single pixel or the sum of detected voltages of multiple pixels of a thermal sensor.

An illustrative example method of controlling an elevator system includes detecting a number of passengers waiting for elevator service at a landing, detecting an available passenger capacity of a plurality of elevator cars, respectively, and assigning at least one of the elevator cars to travel to the landing to provide elevator service to the passengers based on the detected number of passengers and the available passenger capacity of the at least one of the elevator cars.

A method of monitoring a conveyance apparatus within a conveyance system including: obtaining a first health level of a conveyance system at a first time; receiving customer feedback regarding operation of the conveyance system proximate the first time from a customer; and adjusting a threshold health level of the conveyance system to be less than or equal to the first health level of the conveyance system in response to the customer feedback.

According to an aspect, a method includes capturing image data from a video camera at a conveyance system. Analytics of the image data can be initiated to determine a plurality of conditions of the conveyance system. A status of the conditions can be summarized as a metadata output. The metadata output can be transmitted to a support system operable to initiate a corrective action responsive to the status of the conditions.

A passenger waiting assessment system including: a sensor; and a dispatcher including: a processor; and a memory including computer-executable instructions that, when executed by the processor, cause the processor to perform operations, the operations including: receiving a number of elevator calls; assigning the elevator calls to an elevator car of a first elevator system; moving the elevator car of the first elevator system to a landing; detecting, using the sensor, a number of individuals waiting to use the elevator car of the first elevator system; and stopping assignment of any further elevator calls to the elevator car of the first elevator system when the number of individuals is greater than a threshold value.

Elevator systems including an elevator car having a first elevator car door and an openable ceiling, the openable ceiling comprising a ceiling frame and an openable panel, the openable panel moveable from an open position to a closed position relative to the ceiling frame, an imaging device mounted to the openable panel and configured to capture image data of a detection zone that includes at least an opening formed by the first elevator car door when the openable panel is in the closed position, and a display located within the elevator car to display an image associated with the image data received from the imaging device. The openable panel is openable to create an access way that permits access from an interior of the elevator car to a top exterior of the elevator car.

A method for dispatching a plurality of elevator cars that includes receiving a call for at least one of the plurality of elevator cars. The call is from a first location of a plurality of locations. The method includes determining an occupant capacity for each of the plurality of elevator cars by determining a number of occupants within the plurality of elevator cars and determining a number of calls assigned to the plurality of elevator cars and positioned between a current location of the plurality of elevator cars and the first location. The method includes assigning the call from the first location to a first elevator car with an available occupant capacity that is greater than the occupant capacity of the plurality of elevator cars.