Disclosed herein are systems and methods for detecting and mitigating inappropriate behavior. The systems and methods may include receiving data. Using the data a harassment score and/or classification for a behavior may be determined. Using the harassment score and/or classification, a determination may be made as to when the harassment score and/or classification for the behavior exceeds a threshold. When the threshold is exceeded, a protection system and/or action engine may be activated to mitigate the inappropriate behavior.

The technology relates to facilitating transportation services between a user and a vehicle having an autonomous driving mode. For instance, one or more server computing devices having one or more processors may information identifying the current location of the vehicle. The one or more server computing devices may determine that the user is likely to want to take a trip to a particular destination based on prior location history for the user. The one or more server computing devices may dispatch the vehicle to cause the vehicle to travel in the autonomous driving mode towards a location of the user. In addition, after dispatching, the one or more server computing devices sending a notification to a client computing device associated with the user indicating that the vehicle is currently available to take the passenger to the particular destination.

An on-demand transport system is provided which includes a plurality of single-occupant transport devices and a fleet of autonomously driven service vehicles, each of which is adapted to carry at least one single-occupant transport device for its delivery or collection at a respective delivery or return site, following a request from a user. An electronic management system is designed to handle the fleet of service vehicles for delivery or collection of the single-occupant transport devices.

A passenger support system includes a speaker, cameras, a vibrator, a seat switch, and a control device. The control device issues destination approach information by the speaker before the vehicle arrives at the destination based on results from comparing the current location information of the vehicle with the destination information of passenger. After issuing the destination approach information, the control device identifies the seat position based on the images captured by the cameras and performs awakening action by the vibrator at the seat corresponding to the specified seat position. The control device stops the awakening action by the vibrator when a stop operation is received from the seat switch.

Systems and methods for reconfiguring seats of an autonomous vehicle is provided. The method includes obtaining service request data that includes a service selection and request characteristics. The method includes obtaining data describing an initial seat configuration for each of a plurality of seats of an autonomous vehicle assigned to the service request. The initial seat configuration can include a seat position and a seat orientation for each of the plurality of seats. The method includes generating, based on the initial cabin configuration and the service request data, seat adjustment instructions configured to adjust the initial seat configuration of at least one of the seats. The method includes providing the seat adjustment instructions to the autonomous vehicle assigned to the service request.

Systems and methods for dictating motion for bi-directional vehicles is provided. The method includes obtaining passenger and map data. The passenger data identifies an orientation of a passenger and the map data identifies route attributes for one or more route segments. The method includes determining one or more motion constraints for a bi-directional vehicle and map constraints for a routing the bi-directional vehicle based on the passenger data and the map data. The motion constraints can identify a vehicle orientation with which the bi-directional vehicle can travel. The map constraints can identify one or more route segments restricted from travel by the bi-directional vehicle. The method includes generating a constrained route based on the motion and map constraint(s). The constrained route can include permitted route segments and movements for the bi-directional vehicle. The method can include initiating the motion of the bi-directional vehicle based on the constrained route.

A terminal device includes a communication unit configured to communicate with a communication device used in a vehicle and a control unit configured to determine whether a user is in the vehicle when a signal sent from the communication device is received via the communication unit, according to at least one of whether a destination has been set by the user and whether a vehicle dispatch application is activated. The vehicle dispatch application is a program for receiving a vehicle dispatch service.

In some implementations, a route selection system obtains a first scheduled time for a first event at a venue for a passenger of an autonomous vehicle. The system determines whether the autonomous vehicle will arrive at the venue by the first scheduled time. The system obtains, in response to a determination that the autonomous vehicle will not arrive at the venue by the first scheduled time, a second scheduled time for a second event at the venue. The system determines a route to the venue based on one or more preferences of the passenger, one or more preferences of an operator of the autonomous vehicle, or any combination thereof, wherein the determined route is configured for arrival of the passenger at the venue after the first scheduled time and at or within a time period before the second scheduled time.

A vehicle control device includes: a stop position determination portion configured to determine a stop position at which a vehicle is stopped for a user to get in the vehicle or get off the vehicle so that a space for the user to get in or get off the vehicle is secured around a door of the vehicle, the door being used by the user when the user gets in or gets off the vehicle; and a driving controlling portion configured to perform an automatic driving control on the vehicle so that the vehicle stops at the stop position.

A vehicle ridesharing system includes a user interface used to interact with rideshare passengers. The interface matches a selected user identifier with a PIN index and sends the PIN index to a vehicle body control module (BCM) of the vehicle through an unsecure communication channel. The BCM uses the PIN index to select a salt value and a nonce associated with a unique user associated with the PIN index, and sends a salt and a nonce back to the interface through the unsecure channel. The user enters a PIN value into the interface to authenticate their identity for the rideshare service. The interface generates a first hash result by hashing the PIN value with the salt and the nonce received from the BCM, and sends the hashed result back to the BCM for authentication.