A method and a system for generating destination calls for an elevator system is described, wherein a passenger can give personal destination calls with his/her terminal device as well as on the basis of identification of the person in at least one identification point. A passenger is identified at an identification point, on the basis of which the home floor of the passenger is determined and a destination call to the home floor is generated for the elevator system if the passenger does not have a valid destination call at the time of identification.

A method for presenting an estimated elevator car arrival time, the method comprising: receiving an elevator call at a mobile device; obtaining the estimated elevator car arrival time in response to the elevator call; and generating a user interface depicting the estimated elevator car arrival time, the user interface depicting the estimated elevator car arrival time including a dynamic component that changes appearance in response to the estimated elevator car arrival time.

An elevator automatic guide assistant system comprises a user assistant system, an elevator outside assistant system, and an elevator inside assistant system. The user assistant system is configured to send a taking elevator instruction and target floor information to the elevator outside assistant system, receive and send the feedback information to a user. The elevator outside assistant system is configured to guide the user to arrive at an elevator doorway. The elevator inside assistant system is configured to send floor information to the elevator outside assistant system and the user assistant system, receive instructions from the user assistant system, and guide the user to arrive at the target floor. The present disclosure relates also to a guide method of the elevator automatic guide assistant system.

A method for controlling an elevator where an elevator is allocated for the use of a passenger in a first optimization phase in such a way that a first cost function is minimized, a second optimization phase is performed, in which the route of the allocated elevator is optimized in such a way that a second cost function is minimized.

An elevator group management system includes: a hall call registration device which is provided at a first hall; a hall destination call registration device which is provided at a second hall; a notification device which is provided at the first hall; an assigned car display device which is provided at the second hall; and a group management control device which selects a priority car from among a plurality of cars. When a priority car is selected, the group management control device performs, with respect to a hall call to which the priority car is already assigned, hall call control which differs from control with respect to a hall destination call to which the priority car is already assigned.

An elevator group management system includes: a hall call registration device which is provided at a first hall; a hall destination call registration device which is provided at a second hall; a notification device which is provided at the first hall; an assigned car display device which is provided at the second hall; and a group management control device which selects a priority car from among a plurality of cars. When a priority car is selected, the group management control device performs, with respect to a hall call to which the priority car is already assigned, hall call control which differs from control with respect to a hall destination call to which the priority car is already assigned.

Method for handling erroneous calls in an elevator system, which includes at least one elevator, call-giving devices for registering calls on the floor levels and/or in the elevator car, and also a control system that responds to the aforementioned calls. One or more calls given by a passenger are registered, it is assessed on the basis of at least one criterion whether some call is erroneous, and at least one corrective action is performed for removing a call, or for rectifying the call data of a call, if the call is ascertained to be erroneous on the basis of the aforementioned criterion.