A quality score for a computer application release is determined using a first number of unique users who have launched the computer application release on user devices and a second number of unique users who have encountered at least once an abnormal termination with the computer application release on user devices. Additionally or optionally, an application quality score can be computed for a computer application based on quality scores of computer application releases that represent different versions of the computer application. Additionally or optionally, a weighted application quality score can be computed for a computer application by further taking into consideration the average application quality score and popularity of a plurality of computer applications.

Novel tools and techniques are provided for implementing error detection in a network, and, more particularly, to methods, systems, and apparatuses for implementing error and/or fault detection in a network and/or media stream and providing options to address the error and/or fault in the network and/or media stream. In various embodiments, a computer might detect an error in a first network and send a notification indicating that the error has occurred. The notification might contain one or more options to address the error in the first network. The computer, a user device, a service provider device, or a content provider device might receive and display the notification containing the one or more options. The computer, the user device, the service provider device, or the content provider device might then select at least one of the one or more options to address the error in the first network.

A communications link between a computing device and an external device is monitored. A driver for the communications link is executed on the computing device. The driver is configured to monitor data traffic over the communications link. Data indicative of the monitored data traffic is received from the driver. The data is sent to an analysis function configured to identify a condition of the communications link based on accumulated data indicative of the data traffic. Data indicative of an identified condition of the communications link is received from the analytics function. An indication of the identified condition is rendered on a display device of the computing device.

A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.

A user terminal hardware detection system includes a computing device and an oscilloscope communicatively coupled to the computing device. The oscilloscope obtains a digital signal waveform diagram of a user terminal and sends the digital signal waveform diagram to the computing device. The computing device performs feature recognition on the digital signal waveform diagram using a fault analysis model to identify feature information of the digital signal waveform diagram. The computing device compares the identified feature information to feature information of a faulty hardware module and a fault type of the faulty hardware module in a fault type database. The computing device outputs the faulty hardware module and the fault type of the faulty hardware module represented by the feature information of the digital signal waveform diagram according to a comparison result.

A developer analytic module executing on an integrated development environment provides location tracing of a software development toolkit and automatic updated of the SDK. The developer analytic module further provides data container transfer functionality to ensure that analytic logic has access to necessary data containers to perform symbolication and/or error detection.

Various methods and systems for tracking incomplete purchases in correlation with application performance, such as application errors or crashes, are provided. In this regard, aspects of the invention facilitate monitoring transaction and application error events and analyzing data associated therewith to identify data indicating an impact of incomplete purchases in relation to an error(s) such that application performance can be improved. In various implementations, application data associated with an application installed on a mobile device is received. The application data is used to determine that an error that occurred in association with the application installed on the mobile device correlates with an incomplete monetary transaction initiated via the application. Based on the error correlating with the incomplete monetary transaction, a transaction attribute associated with the error is determined.

A computer-implemented method comprises obtaining a physical location of a sensor on a device; determining that quality of data captured by the sensor physically located on the device is degraded based on a comparison of the captured data to a quality threshold; and, in response to determining that the quality of the data captured by the sensor is degraded, displaying a visual indicator on a display of the device. The visual indicator includes at least one non-textual component that directs a user to the physical location of the sensor on the device.

A recovery method used by a portable touch-control device is disclosed. The portable touch-control device comprises a storage for storing a program The recovery method comprises: executing the program by the portable touch-control device; detecting an exception condition when an exception occurred during executing the program; analyzing the exception condition to determine at least one module corresponding to the exception condition; determining a predetermined exception processing logic according to the module; and performing a recovery process according to the predetermined exception processing logic to recovery the portable touch-control device by itself.

Novel tools and techniques are provided for implementing error detection in a network, and, more particularly, to methods, systems, and apparatuses for implementing error and/or fault detection in a network and/or media stream and providing options to address the error and/or fault in the network and/or media stream. In various embodiments, a computer might detect an error in a first network and send a notification indicating that the error has occurred. The notification might contain one or more options to address the error in the first network. The computer, a user device, a service provider device, or a content provider device might receive and display the notification containing the one or more options. The computer, the user device, the service provider device, or the content provider device might then select at least one of the one or more options to address the error in the first network.