A method, including: receiving an email message, the email message being generated by a computing device; detecting whether a condition associated with the email message is satisfied, the condition including a condition for detecting whether the email message is sent by an automailer that is executing on the computing device; forwarding the email message to an email server, when the condition is satisfied; and discarding the email message, when the condition is not satisfied.

A communication apparatus is connected to a communication line by using a dynamically-set global Internet-Protocol address and includes a detector and a transmitting unit. The detector detects a change in the global Internet-Protocol address. The transmitting unit transmits the changed global Internet-Protocol address to a mail server when the detector detects the change in the global Internet-Protocol address, so that the changed global Internet-Protocol address is registered in an Internet-Protocol-address limiting function of the mail server.

Salespeople (agents) get engaged with a lot of contacts from past, present and future prospects that manifests on multiple contact platforms. They end up having their contacts and calendars split in multiple places including communication and messages leading to inefficiencies, loss of business and delayed response time to the end customer. Customer Relationship Management today is still a one dimensional tool, one that featured Email as the core for direct agent-client relationship. CRM should be redefined and relabeled as Communication Management to open up the idea that relationships with clients are developed across multiple platforms though multiple channels. As will be understood by reading below, the invention accomplishes this in an elegant manner. The phrases Communication Management in the main patent title and Customer Relationship Management (CRM) have the same semantics in this document.

A computer-implemented method includes receiving, at a gateway, a message for a recipient, responsive to the message being sent to the recipient at a first address. One or more rules are evaluated to select a preferred communication channel of the recipient, from among two or more communication channels. A channel-specific address of the recipient on the preferred communication channel is determined, where the channel-specific address differs from the first address. The message is directed, by the gateway, to the channel-specific address of the recipient to deliver the message to the recipient through the preferred communication channel.

A system identifies a significant communication from a revived contact. A user and the contact interact, and the interaction is monitored to determine a weighted significance value to attribute to the contact. The interaction may include communication, a designation of significance by the user, and organizational associations. The weighted significance value is attributed to the contact. A subsequent communication is detected and a weighted time difference value for the subsequent communication is determined. If the subsequent communication satisfies a significant communication condition, then the subsequent communication is designated as a significant communication.

Systems and methods for providing an enhanced managed email service are provided. According to the disclosed subject matter, the enhanced managed email service maintains a group folder for each defined email group. Rather than delivering a received email to the email folder of each member of an email group, upon receiving an email for distribution to a defined email group, the enhanced managed email service stores the email in a group folder corresponding to the email group for the entire email group. Email specifically identifying one or more recipients (in addition to group membership) is delivered to the specifically identified recipient(s). The enhanced managed email service maintains user access status with regard to the email in the group folder for each of the members of the email group. Email group members may access the email via the group folder.

Various embodiments disclosed herein provide techniques for transmitting an email message over a network. An email forwarding application executing on an email server receives a first request from a first device within the network to resolve an email address of an email recipient, where the email address is associated with a first domain. The email forwarding application determines that the email recipient is associated with a second domain. The email forwarding application transmits, to the first device, a first response to the first request that identifies the email recipient and the second domain.

In an example method, a communications platform generates a plurality of logical structures. The communication platform receives, from a first user, first content to be shared within a first logical structure of the plurality of logical structures. The communications platform determines one or more second users associated with the first logical structure, and transmits contents of the first logical structure including the first content to the one or more second users.

According to certain aspects of the disclosure, a computer-implemented method computer-implemented method may be used for screening electronic communications. The method may comprise analyzing contents of an electronic communication to determine whether the contents include sensitive information. A recipient list of the electronic communication may be compared to a screening list. Based on the analyzing and the comparing, it may be determined whether the contents are permitted to be transmitted to the recipient list. Upon determining that the contents are not permitted to be transmitted to at least one party of the recipient list, a notification may be provided to an author of the electronic communication indicating that contents are not permitted to be transmitted to the at least one party of the recipient list.

A system identifies a significant communication from a revived contact. A user and the contact interact, and the interaction is monitored to determine a weighted significance value to attribute to the contact. The interaction may include communication, a designation of significance by the user, and organizational associations. The weighted significance value is attributed to the contact. A subsequent communication is detected and a weighted time difference value for the subsequent communication is determined. If the subsequent communication satisfies a significant communication condition, then the subsequent communication is designated as a significant communication.