A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.

In a method for providing a service requiring data connectivity between at least two user terminals (100, 500), a first PCRF (400) determines (s20) that there is no available data quota associated with a first user terminal (500) for the data connectivity required for the service to be provided. The first PCRF (400) notifies (s30) an AF (300) about the determination, which in turns notifies (s40) an application service provider (200). The application service provider (200) requests (s50) a second user terminal (100) to sponsor the data connectivity of the first user terminal (500) so as to permit the data connectivity required for the service to be provided. The invention also relates to network nodes for participating in providing such services, and to user terminals and computer programs.

Methods and systems for customer administered calling controls in an institutional setting comprising receiving customer control information from a customer outside of an institution where the customer control information comprising one or more control mechanisms and providing a resident of the institution, through a telephone network, phone services subject to the one or more control mechanisms.

A device may receive, from a network device, a resolution query associated with a call. The resolution query may include a device identifier of the network device. The network device may receive, from a user device, the call. The device may determine, based on the device identifier of the network device, whether an authentication condition is satisfied. The device may selectively provide, to the network device, an authentication token in association with the resolution query based on determining whether the authentication condition is satisfied. The authentication token may enable an endpoint device, associated with the call, to perform a particular action based on the call.

A device may receive, from a network device, a resolution query associated with a call. The resolution query may include a device identifier of the network device. The network device may receive, from a user device, the call. The device may determine, based on the device identifier of the network device, whether an authentication condition is satisfied. The device may selectively provide, to the network device, an authentication token in association with the resolution query based on determining whether the authentication condition is satisfied. The authentication token may enable an endpoint device, associated with the call, to perform a particular action based on the call.

An exemplary embodiment provides for a computer-implemented method for prior opted-in call acceptance-assisted message delivery. The method includes receiving a destination number, of a called party, for a telephone call from an inmate in a secure facility, determining, based on the destination number, if the called party had opted-in to automatically be connected to telephone calls from the secure facility and connecting the telephone call to the called party, if opted-in. Also, if the called party is not available to receive the call, receiving a message for the called party from the inmate.

One embodiment of the present invention provides a collect call method and system thereof, more particularly, in order to charge the called party with a uniform toll for collect call, which is determined by only the type and location of called party terminal. In one embodiment, the collect call method, system and a counsel service providing method use a free VoIP network for part of the voice call link and a charge PSTN network for the rest of the voice call link. In one embodiment, if the first link corresponding to the collect call request is established, the collect call switch calls the called party terminal to establish the second link, and billing on the second link is initiated.

A telecommunications method for call forwarding including storing information regarding a called party in at least one local database, where the information regarding the called party is stored in a user account and making a telephone call by dialing a telephone number with a telephone, where the telephone is contained in a telephone management system. The method also includes determining whether the telephone number is associated with the user account and transferring, via the switchboard, the call to the called party if the telephone number is associated with the user account, where the telephone management system is in communication with a revenue management system, and also where the revenue management system contains at least one local database.

A telecommunications method for call forwarding including storing information regarding a called party in at least one local database, where the information regarding the called party is stored in a user account and making a telephone call by dialing a telephone number with a telephone, where the telephone is contained in a telephone management system. The method also includes determining whether the telephone number is associated with the user account and transferring, via the switchboard, the call to the called party if the telephone number is associated with the user account, where the telephone management system is in communication with a revenue management system, and also where the revenue management system contains at least one local database.