Paper product dispensing system and related methods
09814359 · 2017-11-14
Assignee
Inventors
Cpc classification
A47K2010/389
HUMAN NECESSITIES
G07F13/10
PHYSICS
G07G1/14
PHYSICS
International classification
G06F17/00
PHYSICS
A47K10/42
HUMAN NECESSITIES
G07F13/10
PHYSICS
Abstract
A system for dispensing paper product at a food-selling establishment. The system includes a point-of-sale device for entering details of a particular sale transaction, with the point-of-sale device being configured to output a slip containing specific indicia associated with the particular sale transaction. A dispenser of paper product is configured to obtain information from the specific indicia on the slip and to dispense a predetermined quantity of paper product in response to the obtained information.
Claims
1. A system for dispensing paper product, comprising: a point-of-sale device for entering details of a particular food sale transaction, said point-of-sale device being located in a food-selling establishment and configured to output a slip containing specific indicia associated with the particular food sale transaction; and a dispenser of paper product configured to obtain information from the specific indicia on the slip and to dispense a predetermined quantity of napkins, paper towels, or moist towelettes in response to the obtained information, said dispenser being located in the food-selling establishment remotely from said point-of-sale device.
2. The system of claim 1, wherein said point-of-sale device is configured to place on the slip machine-readable indicia, and said dispenser is configured to read the machine-readable indicia to thereby obtain the information.
3. The system of claim 2, wherein said point-of-sale device is configured to place on the slip indicia in the form of a barcode, and said dispenser has a barcode reader configured to read the barcode to thereby obtain the information.
4. The system of claim 1, wherein said point-of-sale device is configured to place on the slip indicia in the form of a human-readable code, and said dispenser includes a human interface for entering the human readable code, said dispenser being configured to dispense the predetermined quantity of napkins, paper towels, or moist towelettes in response to information obtained through said human interface.
5. The system of claim 1, wherein said dispenser is configured to dispense napkins, paper towels, or moist towelettes from a roll mounted therein, said dispenser being further configured to dispense a predetermined length thereof from the roll in response to the obtained information.
6. The system of claim 1, wherein said dispenser is configured to obtain information from the specific indicia more than once, said dispenser being further configured to dispense the predetermined quantity of napkins, paper towels, or moist towelettes only the first time the information is obtained from the specific indicia.
7. The system of claim 1, wherein said dispenser includes a tray, said dispenser being configured to deposit the predetermined quantity of napkins, paper towels, or moist towelettes onto said tray in response to the obtained information.
8. The system of claim 1, wherein said dispenser is configured to make the predetermined quantity of napkins, paper towels, or moist towelettes retrievable by a user thereof from within said dispenser in response to the obtained information.
9. The system of claim 1, wherein said point-of-sale device is a cashier register.
10. The system of claim 1, wherein said dispenser is one of a plurality of interconnected dispensers, each configured to obtain information from the specific indicia on the slip and to dispense a predetermined quantity of napkins, paper towels, or moist towelettes in response to the obtained information.
11. The system of claim 1, wherein the particular sale transaction involves a sale of at least one non-paper item.
12. A system for dispensing napkins, comprising: a register for entering details of a particular food sale transaction, said register being located in a food-selling establishment and configured to output a slip containing a barcode associated with the particular food sale transaction; and a dispenser of napkins configured to read the barcode from the slip and to dispense a predetermined number of napkins in response to the read barcode, said dispenser being located in the food-selling establishment remotely from said register.
13. A system for dispensing paper product, comprising: a point-of-sale device for entering details of a particular food sale transaction, said point-of-sale device being located in a food-selling establishment and configured to output a portable display containing specific indicia associated with the particular food sale transaction; and a dispenser of paper product configured to obtain information from the specific indicia on the display and to dispense a predetermined quantity of napkins, paper towels, or moist towelettes in response to the obtained information, said dispenser being located in the food-selling establishment remotely from said point-of-sale device.
14. The system of claim 13, wherein the display is located on a packaging element associated with a food item sold as part of the particular sale transaction.
15. The system of claim 13, wherein said point-of-sale device is configured to generate an image on a mobile device, said image including the specific indicia, and said dispenser is configured to read the specific indicia on the mobile device and to dispense a predetermined quantity of napkins, paper towels, or moist towelettes in response to the obtained information.
Description
BRIEF DESCRIPTION OF THE DRAWINGS
(1) The objectives and features of the invention will become more readily apparent from the following detailed description taken in conjunction with the accompanying drawings in which:
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DETAILED DESCRIPTION
(14) To the extent that any meaning or definition of a term in this written document conflicts with any meaning or definition of the term in a document incorporated by reference, the meaning or definition assigned to the term in this written document shall govern. Also, it is to be understood that the phraseology and terminology used herein is for the purpose of description and should not be regarded as limiting. The use of “including,” “comprising,” or “having” and variations thereof herein is meant to encompass the items listed thereafter and equivalents thereof as well as additional items. Unless specified or limited otherwise, the terms “mounted,” “connected,” “supported,” and “coupled” and variations thereof are used broadly and encompass both direct and indirect mountings, connections, supports, and couplings. Further, “connected” and “coupled” are not restricted to physical or mechanical connections or couplings.
(15) With reference to the figures, and more particularly to
(16) For example, and without limitation, another exemplary point-of-sale device (not shown) may be made up of a desktop computer, another non-portable device, or a portable device, such as a laptop computer, a mobile phone, or an electronic tablet, that is connected through a wired or wireless connection to a printer or some other output-generating component, configured to output portable displays containing information associated with particular transactions. The dispenser 14 of paper product 16 may be of any type typically found at food-selling establishments. In this regard, and as described in further detail below, the dispenser 14 may be configured to dispense individual napkins separated from one another, or may instead be configured to dispense paper from a roll that is supported totally or partially within the dispenser 14. Further, in embodiments in which paper is dispensed from a roll, the dispenser 14 may be configured to dispense a predetermined continuous length of paper, or may instead cut the predetermined length of paper into individual sheets at the time of dispensing. For example, specific embodiments of dispenser 14 may be configured to dispense a continuous sheet that is about 100 cm in length, while other embodiments may be configured to dispense 4 sheets, each having a length of about 25 cm.
(17) The exemplary point-of-sale device 12 is configured to output portable displays in the form of slips 15 containing information associated with the food-selling transactions. More specifically, a slip 15 may be in the form of a receipt or proof-of-purchase document and contain, for example, the date and/or time of a particular transaction, a list of the one or more food items purchased, the name, address and/or other contact information for the establishment, and an indication of the form of payment. Notably, the point-of-sale device 12 in this embodiment is configured to also place (e.g., print, stamp, crimp) on the slip 15 specific indicia 20, schematically represented in
(18) A contemplated exemplary use of the slip 15 is in a drive-through type purchase, such as is typically available at fast-food establishments, and in which the establishment has one or more windows staffed by one or more attendants. In that type of operation, a dispenser 14 may be located outside the establishment and accessible to customers from within their vehicles. In this regard, a customer may for example pay for the food being purchased at a first window, and pick up the purchased food items from a second window, with the customer receiving a slip 15 from the attendant at the first or second window. The customer may then proceed to another location in the designated vehicular path for drive-through purchases, to obtain paper product from a dispenser 14 that processes the information contained in the specific indicia 20 of slip 15. The dispenser 14 in that type of arrangement may be intended for direct interaction (i.e., self-service) with the customer, or may alternatively be staffed by another attendant of the food establishment, who is in charge of receiving slips 15 from customers and obtaining paper product from the dispenser 14 to give to customers.
(19) With continued reference to
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(22) With continued reference to
(23) In another embodiment, not shown, the user 25 inserts the slip 15, 15a, 15b into a slot associated with the sensor 24. Upon reading the specific indicia 20, 20a, 20b within the dispenser 14, the dispenser 14 dispenses the predetermined quantity of paper product 16 and either expels the slip 15, 15a, 15b back to the user 25, or alternatively permanently stores the slip 15, 15a, 15b in the interior of dispenser 14.
(24) Dispensing of paper product 16 may be such that the user 25 is allowed to retrieve, from within the dispenser 14, a predetermined quantity of paper product. This is illustrated by the right-most portion of
(25) Alternatively, if dispenser 14 supports a stack of napkins in the interior thereof, the dispenser 14 may be configured to release a specified number of napkins that are retrievable by reaching into a dispensing mouth 14b of dispenser 14. When the maximum specified number of napkins is reached, no more napkins would be retrievable by the user 25 through dispensing mouth 14b. It is contemplated in that regard, that the user 25 may choose to retrieve from the interior of dispenser 14 the predetermined number of napkins dispensed by dispenser 14, or may instead retrieve fewer than that number, thereby leaving in the interior of dispenser 14 one or more napkins that are thus available for retrieval by a subsequent user.
(26) Referring now to
(27) With particular reference to
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(29) An exemplary roll-type dispenser suitable for use with the different aspects of this disclosure, and which dispenses a predetermined length of paper from a roll, is described in U.S. Pat. No. 6,704,616, entitled “Integrated Dispenser and Business Machine System.” An exemplary napkin stack-type dispenser suitable for use with the different aspects of this disclosure, and which dispenses a predetermined number of napkins from a stack, is described in commonly-assigned U.S. Patent Publication No. 2010/0224647. The entire disclosures of those two publications are hereby expressly incorporated by reference herein.
(30) Referring now to
(31) With continued reference to
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(33) The dispenser 80 has a controller 90 that receives and processes information, and executes commands, such as dispensing paper product or emitting signals to a user of the dispenser 80. To these ends, the controller 90 is operatively coupled to a reader (e.g., a barcode scanner) 92 that is configured to read machine-readable specific indicia 20, 20a, 20b from a slip 15, 15a, 15b (
(34) With continued reference to
(35) In operation, once information is received by the controller 90 from reader 92 or from human interface 100, the controller 90 accesses a memory device 98 (e.g., a random access memory device) that could be located inside the dispenser 80, located in another one of the dispensers 80′, or at another location, so long as the memory device 98 is operatively coupled, and thus accessible, to controller 90. The memory device 98 in specific embodiments has a list that associates information contained in the specific indicia 20, 20a, 20b, 20c with a predetermined quantity of paper to be dispensed. For example, and without limitation, the memory device 98 may have a list of all possible specific indicia 20, 20a, 20b, 20c that could be generated by point-of-sale device 12, and a corresponding predetermined number of napkins or length of paper product to be dispensed. In a contemplated variation, the specific indicia 20, 20a, 20b, 20c may contain a specific number, letter, character or other symbol, or a string of those, that is sent by the controller 90 to the memory device 98. In that variation, the memory device 98 would have a list of that specific number, letter, character, symbol, or string, and a corresponding predetermined number of napkins or length of paper product to be dispensed.
(36) In yet another example, and also without limitation, the specific indicia 20, 20a, 20b, 20c may contain a digit, at a specified location, that exactly corresponds to a number of napkins or to a length of paper product to be dispensed from a roll. In that embodiment, the controller 90 could obviate accessing the memory device 98 or any other memory device, and directly command the motor 94 to dispense the number of napkins (or length, in 6-inch increments for example) called out by that digit from the specific indicia 20, 20a, 20b, 20c. Those of ordinary skill in the art will readily appreciate that these exemplary processes for associating information contained in the specific indicia 20, 20a, 20b, 20c with a predetermined quantity of paper product to be dispensed are illustrative and therefore not intended to be limiting. Other such processes and schemes, with components similar to or different from those described herein are similarly contemplated, so long as they permit the dispenser to process the information obtained from the specific indicia 20, 20a, 20b, 20c to dispense a predetermined quantity of paper product. Such other processes and schemes are all considered to fall within the scope of the present disclosure.
(37) The embodiments described herein obviate the need for employees of the food-selling establishment to carry out the task of collecting paper product for the customers, insofar as customers are able directly feed information into the dispenser and to collect the paper product themselves. This, of course, represents a time-saving measure for the establishment, which speeds up service and may therefore lead to increased customer satisfaction. It is understood, however, that the food establishment may instead designate specific personnel for the dispensing of paper product, who carry out the task of waving the specific indicia 20, 20a, 20b, 20c in front of a dispenser so as to obtain the predetermined quantity of paper product out of a dispenser.
(38) The embodiments described herein allow customers to get the paper product they need at a time of their choosing, rather than at the same time that the food is dispensed. This may be desirable, for example, in situations in which the purchased food item includes a drink, which would otherwise cause a paper product dispensed with the drink to become wet (by spilling or by condensation—in the case of cold drinks). In addition to the above, the embodiments described herein may allow a customer to obtain paper product from a dispenser of their choosing. For example, a customer may wish to obtain paper product from a dispenser that is located near or sitting on a table occupied by the customer. In another example, a customer may wish to obtain paper product of a specific form, dispensed by one type of dispenser, rather than from other dispensers dispensing other forms of paper product. A customer may, for instance, choose to obtain napkins from a napkin dispenser, rather than a continuous length of paper from a roll supported within a roll-type dispenser, or pre-cut sheets from a roll also dispensed by a roll-type dispenser. In this regard, the exemplary network of dispensers 80, 80′ schematically depicted in
(39) In embodiments having a single dispenser 80 available (rather than a network of dispensers 80, 80′), it may be desirable for a customer to be able to obtain the predetermined quantity of paper product only once. In this regard, the dispenser 80 is configured to acquire the specific indicia through the reader 92 or through the human interface 100) every time the specific indicia is waved in front of the reader 92 or manually entered, but the controller 90 is able to determine whether the predetermined quantity of paper product has already been dispensed for a specific purchase. For example, and without limitation, a configuration is contemplated in which, upon receiving information from a reader 92 or human interface 100, a unique identifier of the purchase transaction found in the specific indicia 20, 20a, 20b, 20c is compared to an existing list (stored in memory device 98, for example) of unique identifiers. If the controller 90 finds the newly-received unique identifier to be already on the list, it denies the dispensing of paper product. In this regard, the controller 90 may command the signal device 96 to emit a signal to the user, indicative of such denial.
(40) In embodiments having a network of dispensers 80, 80′, it may be advantageous to make the memory device 98 in each of the dispensers 80, 80′ of the network available to the controllers 90 of all other dispensers, to prevent customers from getting the predetermined quantity of paper product from one of the dispensers 80, 80′ and then also from another one of the dispensers 80, 80′. To this end, embodiments are also contemplated of systems in which the dispensers 80, 80′ share one common memory device 98, which may be associated with a particular dispenser 80, 80′ or external to all dispensers 80, 80′, and/or a common controller 90, which also may be associated with a particular dispenser 80, 80′ or external to all dispensers 80, 80′.
(41) While the embodiments described above include the point-of-sale device 12 generating a portable display in the form of a machine-readable code or a human-readable code on a slip 15, 15a, 15b, it is contemplated that the point-of-sale device 12 may instead generate other types of portable displays, all falling within the scope of the present disclosure. For example, and without limitation, specific indicia 20, 20a, 20b, 20c could be placed (e.g., printed, stamped, crimped) on a packaging element (e.g. wrapper, box, container) associated with the food item being purchased or associated with the totality of items being purchased in a transaction. This is schematically shown in
(42) With continued reference to
(43) Yet in another example, illustrated in
(44) Advantageously, the embodiments herein described permit food establishments to provide customers a quantity of paper product that is in accord with the type and/or quantity of food purchased. In this regard, the systems herein described may be configured to dispense a small quantity of paper product for a food item that can be consumed without requiring much clean-up of the user's face or hands (e.g., a cup of coffee), and dispense a larger quantity of paper product for a messier food item, such as ice-cream. Similarly, it is contemplated that, as a matter of courtesy, a food establishment may configure a point-of-sale device 12 to generate a portable display having specific indicia 20, 20a, 20b, 20c, associated with a courtesy-quantity of paper product to be dispensed by a dispenser, upon request by a customer.
(45) While the above embodiments describe a food retail operation, the principles described herein are not so limited. More specifically, the same type of systems, processes and components may be used in any other type of retail operation or similar, in which there is a need to dispense a predetermined quantity of paper product depending on the type of purchase made.
(46) From the above disclosure of the general principles of the present invention and the preceding detailed description of exemplary embodiments, those skilled in the art will readily comprehend the various modifications to which this invention is susceptible. Accordingly, this invention is intended to be limited only by the scope of the following claims and equivalents thereof.