METHOD AND APPARATUS FOR DETERMINING PROMOTION PRICING PARAMETERS
20230044338 · 2023-02-09
Inventors
- Latife Genc-Kaya (Chicago, IL)
- Kamson Lai (Chicago, IL)
- Francisco Jose Larrain Wicha (Palo Alto, CA, US)
- Gaston L'Huillier (Cambridge, MA)
Cpc classification
International classification
Abstract
A method, apparatus, and computer program product are disclosed to improve selection of promotion pricing parameters. The method may determine one or more promotion pricing parameters for a promotion that is offered by a promotion and marketing service. The method includes generating one or more predictive models based on historical promotion performance data and generating a revenue equation using the one or more predictive models. The revenue equation provides an estimate of a revenue received by the promotion and marketing service based on the one or more predictive models. The method further includes determining an estimated revenue using the revenue equation based on one or more input sets of promotion pricing parameters provided as input to the revenue equation, and selecting at least one of the input sets of promotion pricing parameters for the promotion based on the estimated revenue. A corresponding apparatus and computer program product are also provided.
Claims
1.-51. (canceled)
52. An apparatus for determining one or more promotion pricing parameters for a promotion, the apparatus comprising a processor and a memory including computer program code, the memory and the computer program code configured to, with the processor, cause the apparatus to: generate, via a promotion performance model generation module, two or more predictive promotion performance models based on historical promotion performance data, wherein each predictive promotion performance model is generated as a result of a machine learning algorithm that uses the historical promotion performance data as a model training set; generate, via a revenue equation generation module, a revenue equation based on at least one of the generated predictive promotion performance models; determine, via a promotion pricing module, one or more promotion pricing parameter sets using the revenue equation and a merchant promotion input value received from a merchant device, wherein at least one promotion pricing parameters set comprises a modified promotion pricing parameter and an additional promotion pricing parameter, the modified promotion pricing parameter and the additional promotion pricing parameter derived from the merchant promotion input value based on the revenue equation; identify a selected promotion pricing parameters set; generate, by the processor, an active promotion based on the selected promotion pricing parameters set; monitor, by the processor, a performance characteristic of the active promotion; and update at least one of the predictive promotion performance models based on the performance characteristic of the active promotion, such that the predictive promotion performance models and the revenue equation are continually refined via a positive feedback loop to provide improved predictions of optimal promotion pricing parameters.
53. The apparatus of claim 52, wherein the revenue equation is generated for a particular merchant associated with the merchant device.
54. The apparatus of claim 52, wherein the revenue equation is generated for a particular type of merchant associated with the merchant device.
55. The apparatus of claim 52, wherein the revenue equation is generated for a particular promotion category.
56. The apparatus of claim 52, wherein identifying the selected promotion pricing parameters set comprises: causing presentation of the one or more promotion pricing parameter sets to the merchant device; and receiving an approval notification from the merchant device, the approval notification associated with the selected promotion pricing parameters set.
57. The apparatus of claim 52, wherein at least one of the one or more promotion pricing parameter sets is optimized for bringing in new customers.
58. The apparatus of claim 52, wherein at least one of the one or more promotion pricing parameter sets is optimized for maximizing overspending beyond the promotional value of the active promotion.
59. The apparatus of claim 52, wherein at least one of the one or more promotion pricing parameter sets optimizes merchant profit based on a promotion redemption value.
60. The apparatus of claim 52, wherein the modified promotion pricing parameter is derived from the merchant promotion input value to maximize the revenue equation.
61. The apparatus of claim 52, wherein the additional promotion pricing parameter is derived from the merchant promotion input value as a promotion pricing parameter not received from the merchant device.
62. The apparatus of claim 52, wherein the historical promotion performance data comprises, for each of one or more past promotions, a promotion type, a merchant category, a discount level, an accepted promotion value, a promotion date range, a number of received promotion impressions, a number of offered promotions, a promotion redemption rate, and a promotion refund rate.
63. The apparatus of claim 52, wherein the performance characteristic comprises at least one of a promotion redemption rate, a promotion size, or a promotion refund rate.
64. The apparatus of claim 52, wherein at least one of the two or more predictive promotion performance models is a demand model, the demand model configured to predict an expected demand for the promotion, wherein the demand model is trained using the historical promotion performance data as a demand training set, such that training includes predictively analyzing an impact of various promotion parameters on a promotion size of past promotion offerings.
65. The apparatus of claim 64, wherein the demand model includes a regression analysis of the historical promotion performance data.
66. The apparatus of claim 65, wherein the regression analysis is calculated in accordance with an equation to predict a promotion size:
log q=α.sub.1 log p+α.sub.2 log d+α.sub.3c+α.sub.4sc+α.sub.5ds+α6di+α.sub.7r+α.sub.8 and each of the α values are constants weights to be derived via the regression analysis, p is a unit price, d is a discount, c is a merchant category or type, sc is a merchant subcategory, ds is a promotion service category, di is a division, and r is a merchant quality score.
67. The apparatus of claim 66, wherein for a given merchant, each of the merchant category or type, the merchant subcategory, the division, the promotion service category, and the merchant quality score is a known and fixed factor such that particular portions of the equation to predict the promotion size are constant, and after accounting for the known and fixed factors, the promotion size of a particular promotion is calculated by:
log q=α.sub.1 log p+α.sub.2 log d+α.sub.0 and wherein α.sub.0 is a constant representing the known and fixed factors for the particular promotion.
68. The apparatus of claim 52, wherein at least one of the two or more predictive promotion performance models is a margin model to determine an expected margin for a promotion and marketing service for each potential sale of the active promotion, wherein the margin model is trained using the historical promotion performance data as a margin training set, such that training includes predictively analyzing an impact of various promotion parameters on merchant return-on-investments (ROIs) of past promotions and predicting a maximum margin available to a promotion and marketing service to ensure a threshold ROI for a merchant associated with the merchant device.
69. The apparatus of claim 68, wherein the expected margin is a portion of an accepted value received by the promotion and marketing service, that ensures (i) at least the threshold ROI for the merchant, such that when the proposed promotion is redeemed by a consumer towards a purchase of particular goods, services or experiences offered by the merchant, the merchant receives the threshold ROI from the promotion and marketing service to account for at least a portion of a price of the particular goods, services or experiences provided to the consumer, while concurrently (ii) establishing that a minimum amount of revenue is generated by each sale of the active promotion.
70. The apparatus of claim 68, wherein the margin model includes a regression analysis of the historical promotion performance data.
71. The apparatus of claim 70, wherein the regression analysis is calculated in accordance with an equation to predict a threshold margin:
b*=β.sub.1p+β.sub.2d+β.sub.3c+β.sub.4cog+βe and each of the β values are coefficients to be derived via the regression analysis, b* is the threshold margin that makes a merchant return-on-investment (ROI) greater than or equal to a threshold value, p is a unit price, d is a discount, c is a merchant category or type, and cog is a percentage of a promotion price of particular goods, services or experiences provided to a consumer in exchange for the active promotion.
72. The apparatus of claim 71, wherein for a given merchant, one or more factors of the proposed promotion is a known and fixed factor such that particular portions of the equation to predict the threshold margin are constant, and after accounting for the known and fixed factors, a threshold margin size of a particular promotion is calculated by:
b*=β.sub.1p+β.sub.2d+β.sub.0 and wherein β.sub.0 is a constant representing the known and fixed factors for the particular promotion.
73. A computer-implemented method comprising: generating, via a promotion performance model generation module, two or more predictive promotion performance models based on historical promotion performance data, wherein each predictive promotion performance model is generated as a result of a machine learning algorithm that uses the historical promotion performance data as a model training set; generating, via a revenue equation generation module, a revenue equation based on at least one of the generated predictive promotion performance models; determining, via a promotion pricing module, one or more promotion pricing parameter sets using the revenue equation and a merchant promotion input value received from a merchant device, wherein at least one promotion pricing parameters set comprises a modified promotion pricing parameter and an additional promotion pricing parameter, the modified promotion pricing parameter and the additional promotion pricing parameter derived from the merchant promotion input value based on the revenue equation; identifying a selected promotion pricing parameters set; generating an active promotion based on the selected promotion pricing parameters set; monitoring a performance characteristic of the active promotion; and updating at least one of the predictive promotion performance models based on the performance characteristic of the active promotion, such that the predictive promotion performance models and the revenue equation are continually refined via a positive feedback loop to provide improved predictions of optimal promotion pricing parameters.
Description
BRIEF DESCRIPTION OF THE DRAWINGS
[0012] Having thus described certain example embodiments of the present disclosure in general terms, reference will now be made to the accompanying drawings, which are not necessarily drawn to scale, and wherein:
[0013]
[0014]
[0015]
[0016]
[0017]
[0018]
[0019]
DETAILED DESCRIPTION
[0020] Some embodiments of the present invention will now be described more fully hereinafter with reference to the accompanying drawings, in which some, but not all embodiments of the inventions are shown. Indeed, these inventions may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein; rather, these embodiments are provided so that this disclosure will satisfy applicable legal requirements. Like numbers refer to like elements throughout.
[0021] As used herein, the terms “data,” “content,” “information,” and similar terms may be used interchangeably to refer to data capable of being transmitted, received, and/or stored in accordance with embodiments of the present invention. Thus, use of any such terms should not be taken to limit the spirit and scope of embodiments of the present invention. Further, where a computing device is described herein to receive data from another computing device, it will be appreciated that the data may be received directly from the another computing device or may be received indirectly via one or more intermediary computing devices, such as, for example, one or more servers, relays, routers, network access points, base stations, hosts, and/or the like, sometimes referred to herein as a “network.” Similarly, where a computing device is described herein to send data to another computing device, it will be appreciated that the data may be sent directly to the another computing device or may be sent indirectly via one or more intermediary computing devices, such as, for example, one or more servers, relays, routers, network access points, base stations, hosts, and/or the like.
[0022] As used herein, the term “promotion and marketing service” may include a service that is accessible via one or more computing devices and is operable to provide example promotion and/or marketing services on behalf of one or more providers that are offering one or more instruments that are redeemable for goods, services, experiences and/or the like. In some examples, the promotion and marketing service may take the form of a redemption authority, a payment processor, a rewards provider, an entity in a financial network, a promoter, an agent and/or the like. As such, the service is, in some example embodiments, configured to present one or more promotions via one or more impressions, accept payments for promotions from consumers, issue instruments upon acceptance of an offer, participate in redemption, generate rewards, provide a point of sale device or service, issue payments to providers and/or or otherwise participate in the exchange of goods, services or experiences for currency, value and/or the like.
[0023] As used herein, the terms “provider” and “merchant” may be used interchangeably and may include, but are not limited to, a business owner, consigner, shopkeeper, tradesperson, vendor, operator, entrepreneur, agent, dealer, organization or the like that is in the business of a providing a good, service or experience to a consumer, facilitating the provision of a good, service or experience to a consumer and/or otherwise operating in the stream of commerce. One example merchant may be a running company that sells attire for use by a person who runs or participates in athletic activities.
[0024] As used herein, the term “promotion” may include, but is not limited to, any type of offered, presented or otherwise indicated reward, discount, coupon, credit, deal, incentive, discount, media or the like that is indicative of a promotional value or the like that upon purchase or acceptance results in the issuance of an instrument that may be used toward at least a portion of the purchase of particular goods, services and/or experiences defined by the promotion. An example promotion, using the aforementioned running company as the example provider, is $25 for $50 toward running shoes. In some examples, the promotion defines an accepted value (e.g., a cost to purchase the promotion), a promotional value (e.g., the value of the resultant instrument beyond the accepted value), a residual value (e.g., the value upon return or upon expiry of one or more redemption parameters), one or more redemptions parameters and/or the like. Using the running company promotion as an example, the accepted value is $25 and the promotional value is $50. In this example, the residual value may be equal to the accepted value.
[0025] As used herein, the term “promotion pricing parameters” may include values, parameters, bounds, considerations and/or the like that determine the accepted value of the promotion, the promotional value of the promotion, the residual value of the promotion, the size of the promotion offering (e.g., the number of the promotions sold) and/or the promotion margin (e.g., the portion of the accepted value received by the promotion and marketing service). The term “promotion pricing parameters” should thus be understood to relate to configurable aspects of the promotion that affect the amount of revenue derived from the promotion by the merchant and/or the promotion and marketing service.
[0026] As used herein, the term “return on investment” (ROI) refers to the overall benefit provided to the merchant as a result of offering one or more promotions via the promotion and marketing service. As described above, when a promotion is redeemed by a consumer for goods and/or services offered by the merchant, the merchant may receive a certain reimbursement value from the promotion and marketing service to account for at least a portion of the price of the goods and services provided to the consumer. In many cases, this reimbursement value may be in excess of the value of the goods and services provided to the consumer, resulting in a net benefit based solely upon the reimbursement value. In some other cases, the value of the goods and services provided to the consumer may exceed the reimbursement value. However, the ROI calculation does not only involve the reimbursement value of the promotion. For example, promotions may be targeted to consumers who are not already regular patrons, and these new consumers may be more inclined to patronize the merchant in the future if they have a good experience when using the promotion. Consumers may also spend in excess of the promotional value of the promotion, resulting in extra revenue for the merchant. Example embodiments of a system and method for determining and providing merchant ROI information are described further with respect to U.S. Provisional Patent Application 61/824,850 filed May 17, 2013 and U.S. patent application Ser. No. 13/841,347 filed Mar. 15, 2013, which are herein incorporated by reference in their entirety.
Overview
[0027] A method, apparatus, and computer program product are provided in accordance with an example embodiment of the present invention in order to improve determination of promotion pricing parameters. One of the mechanisms by which a promotion and marketing service may derive revenue is by taking a portion of the payment paid by consumers for each promotion sold to and/or redeemed by consumers via the promotion and marketing service. This “margin” ensures that the promotion and marketing service is compensated for the service provided to merchants and consumers in a way that encourages the promotion and marketing service to provide an effective product (e.g., the more promotions the promotion and marketing service provides, the more revenue they receive). However, it may make economic sense for the promotion and marketing service to be flexible with the margin they establish for certain promotions. For example, the promotion and marketing service may be motivated to lower the margin on promotions that are likely to sell a large number of units, or for promotions with a high accepted value (e.g., the percentage per promotion may be lower, but the absolute revenue per promotion sold may be higher).
[0028] Furthermore, other promotion pricing parameters may impact the overall margin. For example, the ratio between the promotional value and the accepted value of the promotion and the merchant cost of the goods or services being provided in exchange for the promotion may alter the margin of the promotion, as merchants may be reluctant to agree to offer promotions that will lose them money, while consumers may be less likely to purchase promotions that do not offer a significant discount. Assuming a constant price for the promotion, as the margin taken by the promotion and marketing service increases, the revenue remitted to the merchant decreases, the value in goods or services provided to the consumer decreases, the cost to the consumer increases, or some combination of the above. As such, selection of promotion pricing parameters requires a careful balance to maintain profitability for both the promotion and marketing service and the merchant, while also providing a sufficient discount to make the promotions desirable to consumers. There are several drawbacks to attempting to manually balance these factors.
[0029] For instance, attempting to manually select promotion parameters that “seem” beneficial to all parties may inadvertently offer too many promotions at too great a discount value, resulting in a negative return on investment for the merchant. For example, if too many promotions are offered at too large a discount value, the merchant may lose more value in products or services than they gain in marketing, repeat business, or purchases in excess of spending beyond the promotion value. If the promotion and marketing service charges too large a margin, the merchant may end up with a negative return on investment due to the fees charged by the promotion and marketing service. Similarly, promotions with too small a difference between a promotional value and an accepted value may not be attractive to consumers, as consumers may be unwilling to bother with purchasing a promotion that does not offer much benefit. As such, efforts to select promotion pricing parameters are fraught with monetary risk for both merchants and the promotion and marketing service.
[0030] As a result of these problems and others that may arise from time to time, merchants may be reluctant to engage with the promotion and marketing system due to the risk of not receiving an adequate return on their investment. These problems result in potential lost revenue for both merchants and the promotion and marketing service.
[0031] Accordingly, to overcome these problems, example embodiments of the present invention are shown for determining promotion pricing parameters in a manner that is more robust, efficient, and data-driven to improve revenue and marketing operations for both merchants and the promotion and marketing service. In some example embodiments, historical promotion performance data is used to derive promotion performance models that model the impact of various promotion parameters on promotion demand, promotion margins, promotional values, total revenue, and the like. These promotion performance models may be employed along with a set of characteristics of a particular merchant or type of merchant to generate a set of promotion pricing parameters that may result in improved performance for both the merchant (e.g., improved merchant return on investment) and the promotion and marketing service (e.g., improved margins for the promotion and marketing service while still providing positive return on investment to the merchant).
[0032] Example embodiments of the present invention enhance the selection of promotion pricing parameters by utilizing predictive models to ensure a positive ROI for the merchant while also establishing a favourable margin for the promotion and marketing service. In addition, example embodiments of the present invention may be capable of continued analysis of promotion performance data for promotions with pricing parameters established by embodiments of the invention, resulting in a positive feedback loop by which predictive models are continually refined and improved to provide even more accurate predictions of optimal pricing parameters.
System Architecture
[0033] The method, apparatus, and computer program product of the present invention may be embodied by any of a variety of devices. For example, the method, apparatus, and computer program product of an example embodiment may be embodied by a networked device, such as a server or other network entity, configured to communicate with one or more devices, such as one or more client devices. Additionally or alternatively, the computing device may include fixed computing devices, such as a personal computer or a computer workstation. Still further, an example embodiment may be embodied by any of a variety of mobile terminals, such as a portable digital assistant (PDA), mobile telephone, smartphone, laptop computer, tablet computer, or any combination of the aforementioned devices.
[0034] In this regard,
[0035] The promotional server 104 may be embodied by a computing system, such as apparatus 200 shown in
[0036] The processor 202 may be embodied in a number of different ways and may, for example include one or more processing devices configured to perform independently. Additionally or alternatively, the processor may include one or more processors configured in tandem via a bus to enable independent execution of instructions, pipelining, and/or multithreading.
[0037] In an example embodiment, the processor 202 may be configured to execute instructions stored in the memory 204 or otherwise accessible to the processor. Alternatively or additionally, the processor may be configured to execute hard-coded functionality. As such, whether configured by hardware or software methods, or by a combination thereof, the processor may represent an entity (e.g., physically embodied in circuitry) capable of performing operations according to an embodiment of the present invention while configured accordingly. Alternatively, as another example, when the processor is embodied as an executor of software instructions, the instructions may specifically configure the processor to perform the algorithms and/or operations described herein when the instructions are executed.
[0038] In some embodiments, the apparatus 200 may include an input/output module 206 that may, in turn, be in communication with processor 202 to provide output to the user and, in some embodiments, to receive an indication of a user input. The input/output module may comprise a user interface and may include a display and may comprise a web user interface, a mobile application, a client device, a kiosk, or the like. In some embodiments, the input/output module 206 may also include a keyboard, a mouse, a joystick, a touch screen, touch areas, soft keys, a microphone, a speaker, or other input/output mechanisms. The processor and/or user interface circuitry comprising the processor may be configured to control one or more functions of one or more user interface elements through computer program instructions (e.g., software and/or firmware) stored on a memory accessible to the processor (e.g., memory 204, and/or the like).
[0039] Meanwhile, the communications module 208 may be any means such as a device or circuitry embodied in either hardware or a combination of hardware and software that is configured to receive and/or transmit data from/to a network and/or any other device or module in communication with the apparatus 200. In this regard, the communication interface may include, for example, an antenna (or multiple antennas) and supporting hardware and/or software for enabling communications with a wireless communication network. Additionally or alternatively, the communication interface may include the circuitry for interacting with the antenna(s) to cause transmission of signals via the antenna(s) or to handle receipt of signals received via the antenna(s). In some environments, the communication interface may additionally or alternatively support wired communication. As such, for example, the communication interface may include a communication modem and/or other hardware/software for supporting communication via cable, digital subscriber line (DSL), universal serial bus (USB), or other mechanisms.
[0040] The promotion performance model generation module 210 may analyze historical promotion performance data, such as stored in the historical promotion performance database 110, and derive predictive models based on the historical promotion performance data, as described in greater detail below. For example, the promotion performance model generation module 210 may generate models for expected demand or margin for promotions based on the performance of promotions in the past. The promotion performance model generation module 210 may perform a regression analysis to determine the impact of certain promotion parameters, including but not limited to promotion pricing parameters, on these models. In some embodiments, these models are the result of machine learning algorithms that use historical promotion performance data as a training set. Aspects of the historical promotion performance data employed to generate the promotion performance models may include, but are not limited to, a type of promotion (e.g., pay an accepted value in exchange for a promotional value worth or products or services, a percentage discount off a total value, a certain number of goods or services, or the like), a merchant category (e.g., restaurant, spa, concert venue), a discount level (e.g., the difference between the accepted value and the promotional value), an accepted value of the promotion, a date range associated with the promotion, a number of impressions received for the promotion, whether the promotion was featured in a marketing material, particular “fine print” provisions of the promotion, the number of promotions offered, the redemption rate of the promotion, the refund rate of the promotion, or the like.
[0041] The revenue equation generation module 212 may process one or more data models generated from the historical promotion data (e.g., one or more models generated by the promotion performance model generation module 210) to generate a revenue equation. The revenue equation may be generated for a particular merchant, type of merchant, promotion category, or the like, and the revenue equation may include a weighted set of variables for determining an expected revenue based on certain input values.
[0042] The promotion pricing module 214 may utilize a revenue equation (e.g., a revenue equation generated by the revenue equation generation module 212) to determine a set of promotion pricing parameters based on certain input values, such as input values received from a merchant. The promotion pricing module 214 may use the input values as an initial set of values to determine a set of pricing parameters that ensure a positive ROI for the merchant while also ensuring that the promotion and marketing service maintains at least a minimum margin and ensuring that the promotion contains terms that are attractive to consumers.
[0043] In one embodiment, a sales representative or merchant may use the apparatus 200 to generate promotion pricing parameters in accordance with example embodiments of the invention. However, other embodiments of the present invention may run outside of the promotional system 102, such as, for example, on an end-user device, such as sales representative device 114 or merchant device 116.
[0044] Referring now to
[0045] In
[0046] The processor 302 may be embodied in a number of different ways and may, for example include one or more processing devices configured to perform independently. Additionally or alternatively, the processor may include one or more processors configured in tandem via a bus to enable independent execution of instructions, pipelining, and/or multithreading.
[0047] In an example embodiment, the processor 302 may be configured to execute instructions stored in the memory 304 or otherwise accessible to the processor. Alternatively or additionally, the processor may be configured to execute hard-coded functionality. As such, whether configured by hardware or software methods, or by a combination thereof, the processor may represent an entity (e.g., physically embodied in circuitry) capable of performing operations according to an embodiment of the present invention while configured accordingly. Alternatively, as another example, when the processor is embodied as an executor of software instructions, the instructions may specifically configure the processor to perform the algorithms and/or operations described herein when the instructions are executed.
[0048] In some embodiments, the apparatus 300 may include a user interface 306 that may, in turn, be in communication with processor 302 to provide output to the user and, in some embodiments, to receive an indication of a user input. As such, the user interface may include a display and may comprise a web user interface, a mobile application, a client device, a kiosk, or the like. In some embodiments, the user interface 306 may also include a keyboard, a mouse, a joystick, a touch screen, touch areas, soft keys, a microphone, a speaker, or other input/output mechanisms. The processor and/or user interface circuitry comprising the processor may be configured to control one or more functions of one or more user interface elements through computer program instructions (e.g., software and/or firmware) stored on a memory accessible to the processor (e.g., memory 304, and/or the like).
[0049] Meanwhile, the communications module 308 may be any means such as a device or circuitry embodied in either hardware or a combination of hardware and software that is configured to receive and/or transmit data from/to a network and/or any other device or module in communication with the apparatus 300. In this regard, the communication interface may include, for example, an antenna (or multiple antennas) and supporting hardware and/or software for enabling communications with a wireless communication network. Additionally or alternatively, the communication interface may include the circuitry for interacting with the antenna(s) to cause transmission of signals via the antenna(s) or to handle receipt of signals received via the antenna(s). In some environments, the communication interface may additionally or alternatively support wired communication. As such, for example, the communication interface may include a communication modem and/or other hardware/software for supporting communication via cable, digital subscriber line (DSL), universal serial bus (USB), or other mechanisms.
Example Data Flow
[0050] To enable a user (such as a sales representative, a merchant, or any other entity interacting with the promotion system) to select and/or configure pricing parameters for one or more promotions. As described above, the promotion pricing parameters may be generated through the use of one or more predictive models derived from historical promotion performance data.
[0051]
[0052] In order to maximize revenue derived from a particular promotion, embodiments may seek to maximize the unit price of the promotion and the number of promotions sold. However, the unit price and number sold may depend upon other promotion factors, including but not limited to the promotion accepted price, the discount offered by the promotion, the category of the merchant offering the promotion, the type of good or service associated with the promotion, whether the promotion is given a prominent marketing position (e.g., a “featured” promotion or a “promotion of the day”), the day of the week the promotion was offered, the number of days for which the promotion was offered, whether the promotion was advertised in a particular media type, or the like. In order to attempt to account for these factors to select appropriate pricing parameters for the promotion, embodiments may employ one or more predictive models as described herein.
[0053] In some embodiments, a calculation of an overall revenue derived from a promotion may take the form:
Such that:
ROI(p,d,b)≥0 (2)
and:
t≤q≤cap (3)
Where, Rev is the revenue derived from the promotion, p is the unit price of the promotion, q is the promotion size, (e.g., the expected number of promotions to be sold for a given set of promotion pricing parameters), b is merchant's margin (the reimbursement value/unit price of the promotion), d is the discount (the benefit to the consumer of using the promotion) of the promotion, cap is the capacity of the promotion (e.g., the number of promotions offered for sale), and t is the tipping point (e.g., minimum number of promotions to begin selling the promotion).
[0054] In the present example, the historical promotion performance data may be processed by a promotion performance model generation module 210, such as described above with respect to
[0055] The demand model 402 may be generated by employing regression techniques to determine the impact of various promotion parameters on the size of past promotion offerings. For example, the size of the promotion offering (e.g., the number of promotions purchased and/or redeemed) is one component for determining revenue, as the revenue may be a result of the margin for each promotion multiplied by the size of the promotion. In some embodiments, the historical promotion performance data includes details of the sizes of past promotions along with the parameters used for those promotions. As such, regression analysis techniques may be employed to ascertain the correlations between particular parameters and promotion size. In some embodiments, an example regression analysis may take the following form:
log q=α.sub.1 log p+α.sub.2 log d+α.sub.3c+α.sub.4sc+α.sub.5ds+α.sub.6di+α.sub.7r+α.sub.e (4)
Where, the α values are constants weights to be derived via the regression analysis, p is the unit price, d is the discount, c is the merchant category (e.g., a merchant type such as restaurant, spa, salon, gym, or the like), sc is the merchant subcategory (e.g., a more particular merchant category, such as “fast food” or “pizza” for a “restaurant” category), ds is the promotion service category (e.g., “Italian cuisine”, “American traditional cuisine”, or “massage”), di is the division (e.g., a location or region in which the promotion is offered), and r is a merchant quality score (e.g., a rating assigned to the merchant relative to other merchants, such as provided by a review site, a weighted average of reviews, or internal research).
[0056] Since, for a given merchant, the category, subcategory, division, promotion service category, and research ranking may be known and fixed, certain parts of an equation to predict promotion size may be constant. After accounting for these fixed factors, an example equation to predict the size of a particular promotion may be:
log q=α.sub.1 log p+α.sub.2 log d+α.sub.0 (5)
Where α.sub.0 is a constant representing the fixed values for the particular promotion (e.g., merchant, category, subcategory, etc.). For this particular example, the results indicate that the prime factors influencing the promotion size for the example regression analysis are the promotion unit price (p) and the discount offered by the promotion (d).
[0057] In addition to determining a model for promotion size, the promotion performance model generation module 210 may also generate a margin model 404 based on the historical promotion performance data. The margin model 404 may reflect the impact of values such as unit price of the promotion, the discount offered by the promotion, the category of the merchant, and the cost of the goods/services associated with the promotion on the merchant ROI to ensure that the merchant achieves a minimum threshold ROI. For example, the margin model 404 may be generated by examining the merchant ROI for past promotions with various parameters, and calculating the maximum margin available to the promotion and marketing service to ensure a minimum merchant ROI (e.g., an ROI of at least 0, 5%, 10%, 20%, or the like). In this manner, the margin model 404 may be used to predict a margin for the promotion and marketing service that ensures the merchant obtains a positive ROI while also ensuring that the promotion and marketing service obtains a fair amount of revenue for the services provided to the merchant. As an example, the margin model may be derived based on a regression analysis of the following equation:
b*=β.sub.1p+β.sub.2d+β.sub.3c+β.sub.4cog+β.sub.e (6)
Where the β values are the coefficients derived from the regression analysis, b* is the threshold margin that makes the merchant ROI greater than or equal to a threshold value (e.g., at least 0), p is the unit price of the promotion, d is the discount offered by the promotion, c is the merchant category, and cog is the percentage of the promotion price of the cost of goods/services provided in exchange for the promotion.
[0058] As described above with respect to the promotion size, certain factors of the promotion may be fixed (e.g., merchant category, promotion service category, research ranking, etc.), such that the regression analysis can abstract these factors out as a single constant. As a result one example equation for the threshold margin may be:
b*=β.sub.1p+β.sub.2d+β.sub.0 (7)
Where β.sub.0 is the constant derived for the fixed values.
[0059] The demand model 402 and the margin model 406, along with any other promotion parameter models derived by the promotion performance model generation module 210 may be provided to the revenue equation generation module 212. The revenue equation generation module 212 may determine a set of possible promotion parameters (e.g., a minimum and maximum value for each parameter defining a range of feasible values between the minimum and maximum) based on the historical promotion performance data (e.g., input values within a certain number of standard deviations of the means of given combinations of promotion parameters), and apply the possible parameters to the demand model 402 and the margin model 406 to maximize the revenue equation. For example, the revenue equation may take the form of:
Such that: b≥β.sub.1p+β.sub.2d+β.sub.0 (9)
p∈[p.sub.min,p.sub.max] (10)
b∈[b.sub.min,b.sub.max] (11)
d∈[d.sub.min,d.sub.max] (12)
q=p.sup.α.sup.
The regression analysis of equation 13 may be the result of a log transformation of the variables. The variable e may indicate the use of an exponential function in the regression analysis.
[0060] The revenue equation 406 derived by the revenue equation generation module 212 may be employed by a promotion pricing module 214 to facilitate determination of pricing parameters for promotions. For example, the merchant may specify a particular set of promotion values 408 (e.g., a discount value, a number of promotions to offer, and a cost of the goods or services to be provided in exchange for the promotion), and the promotion pricing module 214 may utilize the revenue equation 406 to determine a margin for the promotion and marketing service that provides the merchant with a minimum ROI (e.g., at least 0%, at least 2%, at least 5%, or the like), while also ensuring a minimum amount of revenue is generated from the promotion by the promotion and marketing service. In some embodiments, the promotion pricing module 214 may provide a set of suggested pricing parameters to the merchant for verification or acceptance.
Promotional System Operations
[0061] Turning now to
[0062] In operation 502, the apparatus 200 includes means, such as input/output module 206, communications module 208, or the like, for determining a demand model (e.g., the demand model 402) based on historical promotion performance data. This performance data may be retrieved or received from a historical promotion performance database 110 as described with respect to
[0063] In operation 504, the apparatus 200 includes means, such as processor 202 or the like, for determining a margin model (e.g., the margin model 404) based on historical promotion performance data. The margin model may provide a model for predicting a margin that results in at least a threshold merchant ROI based on various promotion parameters.
[0064] In operation 506, the apparatus 200 includes means, such as processor 202 or the like, for determining a range of feasible promotion parameters based on historical promotion performance data. In order to limit the results of the regression analysis to values that are likely to reflect real-world scenarios, constraints may be imposed on the pricing parameters used to generate a revenue equation (e.g., the revenue equation 406). These constraints may be derived from the historical promotion performance data. For example, the mean and standard deviation of each promotion parameter or combination of promotion parameters may be taken, and defining a range around the mean by a certain number of standard deviations (e.g., a minimum and maximum for each promotion parameter within 2 standard deviations of the mean of the parameter). The neighborhood search may be performed based on the constraints described in equations 10-12, above. These constraints may relate to historical promotion promotions that are the same or similar to input values related to the promotion for which the promotion pricing parameters are being derived (e.g., a same or similar merchant type, deal value, deal unit value, or the like).
[0065] In operation 508, the apparatus 200 includes means, such as processor 202 or the like, for generating a revenue equation (e.g., the revenue equation 406) using the demand model, the margin model, and the range of feasible values. As described above with respect to
[0066] In operation 510, the apparatus 200 includes means, such as processor 202 or the like, for receiving a set of promotion values (e.g., the merchant promotion values 408) from a merchant. The promotion values may represent parameters for a promotion desired by a merchant, such as an initial set of promotion pricing parameters to be used as a starting point for generating an updated or optimized set of pricing parameters.
[0067] In operation 512, the apparatus 200 includes means, such as processor 202 or the like, for applying the merchant promotion values to the revenue equation. As described with respect to
[0068] In operation 514, the apparatus 200 includes means, such as processor 202 or the like, for selecting promotion pricing parameters based on the merchant promotion values as applied to the revenue model. For example, the promotion values provided by the merchant may be modified or otherwise altered to maximize the revenue equation, or additional parameters not provided by the merchant may be derived based on the merchant values. For example, if the merchant specifies a certain promotion unit price and discount value, these values may be used to identify a margin for the promotion and marketing service that maximizes revenue based on the promotion size (e.g., by selecting a promotion margin low enough to make the promotion inexpensive enough to be attractive to consumers and to provide a positive ROI to the merchant) and the margin per promotion (e.g., by selecting a promotion margin high enough to provide a reasonable revenue stream to the promotion and marketing service).
[0069] In optional operation 516, a promotion may be generated using the selected promotion pricing parameters. For example, the promotion may automatically be initiated and offered to consumers with the selected pricing parameters. In some embodiments, the pricing parameters may be presented to a user, such as the merchant or a sales representative, for approval prior to generation of the promotion. In yet further embodiments, multiple sets of pricing parameters (e.g., a first set that optimizes for bringing in new customers, a second set that optimizes for maximizing overspending beyond the promotion's promotional value, and a third set that optimizes merchant profit based solely on promotion redemption value) may be derived and presented to the merchant for selection. In some embodiments, the merchant may be presented with an additional opportunity to alter the promotion pricing parameters. In some embodiments, altering one or more of the promotion pricing parameters may result in a recalculation of the pricing parameters. For example, a promotion and marking system margin may be recalculated to optimize revenue in response to a merchant altering one of the pricing parameters.
[0070] Turning now to
[0071] In operation 602, the apparatus 200 includes means, such as processor 202 for receiving historical promotion performance data. As described above, this historical promotion performance data may be accessed via a historical promotion performance database. In some embodiments, information about a particular merchant or promotion may also be received. For example, a particular regression analysis may be performed for a certain merchant or merchant category such that only data for that merchant or merchant category is included in the analysis.
[0072] In operation 604, the apparatus 200 includes means, such as processor 202 for deriving a demand model based on the historical performance data. For example, a regression analysis may be performed on the historical performance data to generate a demand model as described above with respect to
[0073] Turning now to
[0074] In operation 702, the apparatus 200 includes means, such as processor 202 for receiving historical promotion performance data. As described above, this historical promotion performance data may be accessed via a historical promotion performance database. In some embodiments, information about a particular merchant or promotion may also be received. For example, a particular regression analysis may be performed for a certain merchant or merchant category such that only data for that merchant or merchant category is included in the analysis.
[0075] In operation 704, the apparatus 200 includes means, such as processor 202 for deriving a margin model based on the historical performance data. For example, a regression analysis may be performed on the historical performance data to generate a margin model as described above with respect to
[0076] In operation 706, the apparatus 200 includes means, such as processor 202 for comparing the margin model with a ROI model. As check against outliers produced by the margin model, a threshold margin (e.g., the margin that results in at least a minimum threshold merchant ROI) may be compared to a model distribution for the merchant ROI. The model distribution may be derived from observations of elements that factor into merchant ROI, such as an average consumer overspending amount (e.g., spending in excess of the promotional value), the average return customer rate, and a fraction of new customers. At operation 708, the continued processing depends upon whether the margin predicted by the margin model is outside a certain bound defined by the ROI model (e.g., 2 standard deviations), then the mean of the ROI distribution may be used instead. At operation 710, the apparatus 200 includes means, such as processor 202 for using the result value of the ROI model if the value predicted by the margin model is outside the certain bound (e.g., more than 2 standard deviations). Otherwise, at operation 710 the apparatus 200 includes means for using the result value of the margin model. Example embodiments of methods, systems, apparatuses, and computer readable media for generating a merchant ROI model for are described further with respect to Provisional U.S. Patent Application 61/770,174 filed Feb. 27, 2013, and U.S. patent application Ser. No. 13/832,804, filed Mar. 15, 2013, which are hereby incorporated by reference in their entirety.
[0077] As will be appreciated, computer program code and/or other instructions may be loaded onto a computer, processor or other programmable apparatus's circuitry to produce a machine, such that execution of the code on the machine by the computer, processor, or other circuitry creates the means for implementing various functions, including those described herein.
[0078] As described above and as will be appreciated based on this disclosure, embodiments of the present invention may be configured as methods, mobile devices, backend network devices, and the like. Accordingly, embodiments may comprise various means including entirely of hardware or a combination of software and hardware. Furthermore, embodiments may take the form of a computer program product on at least one computer-readable storage medium having computer-readable program instructions (e.g., computer software) embodied in the storage medium. Any suitable computer-readable storage medium may be utilized, including non-transitory hard disks, CD-ROMs, flash memory, optical storage devices, magnetic storage devices, or the like.
[0079] Embodiments of the present invention have been described above with reference to block diagrams and flowchart illustrations of methods, apparatuses, systems and computer program products. It will be understood that each block of the circuit diagrams and process flowcharts, and combinations of blocks in the circuit diagrams and process flowcharts, respectively, can be implemented by various means including computer program instructions. These computer program instructions may be loaded onto a general purpose computer, special purpose computer, or other programmable data processing apparatus to produce a machine, such that the computer program product includes the instructions which execute on the computer or other programmable data processing apparatus create a means for implementing the functions specified in the flowchart block or blocks.
[0080] These computer program instructions may also be stored in a computer-readable storage device that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable storage device produce an article of manufacture including computer-readable instructions for implementing the function discussed herein. The computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus, thereby producing a computer-implemented process such that the instructions executed on the computer or other programmable apparatus cause performance of the steps and thereby implement the functions discussed herein.
[0081] Accordingly, blocks of the block diagrams and flowchart illustrations support combinations of means for performing the specified functions, combinations of steps for performing the specified functions and program instruction means for performing the specified functions. It will also be understood that each block of the circuit diagrams and process flowcharts, and combinations of blocks in the circuit diagrams and process flowcharts, can be implemented by special purpose hardware-based computer systems that perform the specified functions or steps, or combinations of special purpose hardware and computer instructions.
[0082] Many modifications and other embodiments of the inventions set forth herein will come to mind to one skilled in the art to which these embodiments of the invention pertain having the benefit of the teachings presented in the foregoing descriptions and the associated drawings. Therefore, it is to be understood that the embodiments of the invention are not to be limited to the specific embodiments disclosed and that modifications and other embodiments are intended to be included within the scope of the appended claims. Although specific terms are employed herein, they are used in a generic and descriptive sense only and not for purposes of limitation.