Headset system for transferring call between two telecommunication devices
09794388 · 2017-10-17
Assignee
Inventors
- Bjørn Ekner (Frederiksberg, DK)
- Lisa Roerbaek Kamstrup (Copenhagen, DK)
- Carsten Dahl Hjarup (Broenshoej, DK)
- Brian Koefoed (Glostrup, DK)
Cpc classification
H04M3/58
ELECTRICITY
H04M1/2473
ELECTRICITY
H04M1/6058
ELECTRICITY
H04M1/2535
ELECTRICITY
International classification
H04M3/58
ELECTRICITY
Abstract
A headset system (1) comprising a first telecommunication device (3) comprising a desk phone or a computer (4) with an installed softphone, a second telecommunication device, such as a mobile phone or a smart phone (6), and a headset (2) comprising a cord (5) with a first connector (7), by means of which the headset (2) is adapted to be interchangeably connected to the first telecommunication device (3) and the second telecommunication device (6). The headset system (1) is adapted to transfer a call from the first telecommunication device (3) to the second telecommunication device (6), when the first connector (7) is unplugged from the first telecommunication device (3). The invention also relates to An external device (8) comprising a second connector (31) to be attached to a first connector (7) of a headset (2), means (9, 10) for connecting the external device (8) to a personal computer (4) with a softphone installed on it, a controller (36) adapted to send a call transfer control signal to the softphone, when the first connector (7) is unplugged from the second connector (31), whereby an active call on the first telecommunication device (4) is transferred to a second telecommunication device (6).
Claims
1. A headset system comprising a first telecommunication device comprising a desk phone or a computer with an installed softphone, said first telecommunication device having a first port, a second telecommunication device, a headset comprising a cord with a first connector is adapted to be interchangeably connected to the first telecommunication device and the second telecommunication device, includes a detector and interface capable of: a. pre-programming the phone number of said second device to said first device so said first device will be able to transfer a call on the first device to the second device, b. detecting the connection of said headset to said first port; c. communicating the connection and then disconnection of said headset from said first port, d. transferring a call currently on said first device to the second device, when the first connector is disconnected from the first telecommunication device.
2. A wireless headset system according claim 1, wherein the first telecommunication device comprises a main device, a laptop computer or a tablet computer, on which a softphone is installed.
3. A headset system according to claim 2, wherein the main device comprises a headset port or serial port, and wherein the softphone is adapted to transfer a call to the second telecommunication device, when the first connector is unplugged from the headset port or serial port.
4. A wireless headset system according to claim 2, wherein a softphone plug-in for performing a call transfer to a pre-programmed number of the second telecommunication device is installed on the main device, and eventually using a software API on the main device.
5. A headset system according to claim 1, wherein the first telecommunication device comprises an external device, which is connected to the main device, and wherein the external device comprises a second connector adapted to be connected to the first connector.
6. A headset system according to claim 5, wherein the external device comprises a third connector, by means of which it is connected to a port of the main device.
7. A headset system according to claim 5, wherein the external device comprises a controller and wherein the controller is adapted to send a call transfer control signal to the softphone, when the first connector is disconnected from the second connector.
8. A headset system according to claim 5, wherein the external device comprises a user interface, by means of which a user can control the first telecommunication device.
9. A headset system according to claim 5, wherein the port of the main device is a digital port, and wherein the external device comprises a digital-to-analogue converter and an analogue-to-digital converter.
10. A headset system according to claim 5, wherein the second connector comprises a standard 2.5 mm or 3.5 mm 4-conductor TRRS socket, which TRRS socket comprises a left audio contact pin, a right audio contact pin, a ground contact pin and a microphone contact pin, and wherein the first connector-comprises a corresponding 2.5 mm or 3.5 mm 4-conductor TRRS plug, which TRRS plug comprises a connector sleeve and a connector rod, which connector rod comprises a left audio contact area, a right audio contact area, a ground contact area and a microphone contact area.
11. A headset system according to claim 10, wherein the headset comprises power consuming electronics, and wherein the connector sleeve comprises a power supply contact area for supplying power to the headset and wherein the second connector comprises a power supply contact pin, which contacts the power supply contact area, when the TRRS plug of the first connector is plugged into the TRRS socket of the second connector.
12. A headset system comprising: a first telecommunication device comprising a desk phone or a computer with an installed softphone having a first headset port, a second wireless telecommunication device, having a second headset port, a headset which is adapted to be interchangeably connected to the first telecommunication device and the second telecommunication device having a headset port, wherein the headset system includes a detector and interface capable of: a. detecting the presence of said headset in said second port and b. communicating the presence and then absence of said headset in said second port after removal of said headset from said second port; c. detecting the subsequent presence of said headset in said first port, d. transferring a call currently ongoing between the headset and said second device, and linking said headphone to said first port; e. configuring said second device to automatically answer, without manual user intervention, said transferred call.
13. The system of claim 1 wherein said interface includes transmitting a voice message to said first device proximate the time when transferring the call.
14. The system of claim 12 wherein said interface includes transmitting a voice message to said first device proximate the time when transferring the call.
15. The system of claim 1 wherein said interface includes an analog to digital converter.
16. The system of claim 1 wherein said second device is configured to know a phone number ID of the first device so that it can automatically accept calls from the first device without manual user intervention.
17. A headset system according to claim 1, which is capable of configuring said second device to automatically answer, without manual user intervention.
18. A headset system according to claim 1, wherein the second wireless telecommunication device is having a second headset port.
Description
BRIEF DESCRIPTION OF THE DRAWINGS
(1) The invention is explained in detail below with reference to the drawing illustrating a preferred embodiment of the invention and in which
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MODES FOR CARRYING OUT THE INVENTION
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(10) USB port of the laptop computer 4. The headset 2 comprises a headset cord 5 with a first connector 7, which is plugged in to a second connector of the external device 8.
(11) The headset system 1 can be utilized by the following scenarios:
(12) Scenario 1The user is leaving his desk during a softphone call:
(13) The user is sitting at his desk with the smart phone 6 lying in his pocket. He makes a call on the softphone (on the laptop computer 4) using his headset 2. During the call, he realises that he must leave the office for a meeting in another building. He informs the other participant of the telephone conversation, that there will be a short break. Then he pulls the first connector 7 out of the external device 8 and plug it into the headset socket of his smart phone 6. As a result of unplugging the first connector 7 from the external device 8, the latter sends a control signal to the laptop computer 4 instructing the softphone to transfer the call to the smart phone 6. A software plugin installed on the laptop computer 3 knows the number of the smart phone 6 and initiates a call transfer to the smart phone 6. A voice message, such as please wait for reconnection is sent to the other call participant. The headset 2 is programmed to recognize the incoming call (the transferred call) from the softphone and automatically accepts the incoming call on the smart phone, whereby the conversation can continue while the user is walking to the other building. The headset system 1 according to
(14) Scenario 2The user is arriving at his desk during a mobile call:
(15) The user is driving his car back to the job from a meeting with his smart phone 6 in his pocket and the headset 2 on his head. While driving he accepts an incoming call on the smart phone by pushing a button on the headset 2. He arrives at his work while talking to the call participant. He enters the office building and approaches his desk. When he arrives at his desk, he powers on the computer 4. When the softphone on the laptop computer 4 is ready, the user may unplug the headset from the smart phone 6. The smart phone 6, which has a special app installed, will automatically transfer the call to the softphone. The softphone plugin recognises the smart phone number and automatically accepts the incoming call (the transferred call), when the first connector 7 is plugged into the external device 8, whereby the smart phone call terminates and the softphone call is started.
(16) The system 1 shown in
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(20) The second connector 31 compries a standard 3.5 mm 4-conductor TRRS socket 39 (see
(21) When the connector rod 33 of the first connector 7 is plugged into the socket 39 of the second connector 31, the left audio contact pin 19 is in electrical contact with the left audio contact area 14, the right audio contact pin 20 is in electrical contact with the right audio contact area 15, the ground contact pin 21 is in electrical contact with the ground contact area 16, and the microphone contact pin 22 is in electrical contact with the microphone contact area 17.
(22) However, the connector sleeve 32 of the first connecter 7 comprises on its outside a power supply contact area 18 for supplying power to the headset 2 and the second connector 31 comprises a power supply contact pin 23, which contacts the power supply contact area 18, when the connector rod 33 of the first connector 7 is plugged into the TRRS socket 39 of the second connector 31. Thus, the ANC (active noise cancelling) circuit of the headset 2 receives power via the 5 conductor headset cord 5.
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(27) Only exemplary embodiments are shown here. Many other headset system embodiments may be contemplated. F. ex. the laptop could be replaced by a PSTN desk phone, IP Desk phone, desktop computer, tablet computer, smart phone or mobile phone.
(28) Also, the smart phone 6 could be replaced by other portable telecommunication devices, such as a normal mobile phone or a tablet PC.
(29) Also, the first embodiment could be embodied with a wireless connection between the external device 8 and the PC. Thus, a Bluetooth connection between the external device and the PC could be envisaged.
REFERENCE SIGNS
(30) 1 headset system 2 headset 3 first telecommunication device 4 laptop computer 5 headset cord 6 smart phone 7 jack plug (TRRS 8 USB sound card device 9 USB cord 10 USB connector 11 Audio processor 12 4 pole USB wiring 13 5 pole output wiring 14 tip of connector plug 15 first ring of connector plug 16 second ring of connector plug 17 sleeve of connector plug 18 charging contact of connector plug 19 first contact pin of connector receptable 20 second contact pin of connector receptable 21 third pin of connector receptable 22 fourth contact pin of connector receptable 23 charging contact pin of connector receptable 24 server 25 cloud 26 GSM link 27 user 28 microphone arm 29 microphone 30 connector recess 31 second connector 32 connector sleeve 33 connector rod 34 first flat side of connector sleeve 35 second flat side of connector sleeve 36 controller 37 user interface 38 power line 39 TRRS socket 40 USB port 41 USB port 42 headset port 43 insulating material 44 circular sides of connector sleeve