Abstract
A vending machine having a goods store, a goods dispensing apparatus and a user interface contains a goods input region for inserting goods to be returned and an identification apparatus for the goods which interacts with a data processing device and a data memory. The present invention also relates to a vending machine (40) which is associated with a goods store (2), which goods store (2) is stocked in a manner organized by a plurality of goods carriers (41), wherein a goods input region (4) for inserting old goods intended for replacement, return, or repurchase and an identification apparatus oriented to the input region (4) are provided, and wherein signal transducers (42, 43) are provided which are associated with a goods carrier (41) or with a group of goods carriers (41), wherein said signal transducers (42, 43) have a signal link to the identification apparatus such that following identification of old goods inserted into the goods input region (4) the signal transducer (42, 43) or the signal transducers (42, 43) for a goods carrier (41) or for a group of goods carriers (41) which is/are intended to stock new goods associated with the old goods is/are activated.
Claims
1. A vending machine (40) with an associated goods store (2), said goods store (2) stocked in ordered fashion by a plurality of goods carriers, the vending machine comprising a goods input region (4) for inserting old goods intended for exchange or purchase by the vending machine, a data processing device, a data storage device, and an identification apparatus that recognizes the old goods in the goods input region (4), and a plurality of signal transducers (42, 43), said signal transducers being at least one of optical or acoustically signaling signal transducers (42, 43) which are each associated with a goods carrier (41) or a group of goods carriers (41), wherein an old goods, inserted into the goods input area (4), is detected by the identification device and is matched with identification features which are stored in the data storage device of a stocked new goods and the particular goods carriers (41) which are associated with the stock, wherein, a signal connection between the data processing device and the signal transducers (42, 43) is such that the signal transducer (42, 43) or the signal transducers of one of the goods carriers (41) or a group of goods carriers is activated/can be activated after identification of an old goods introduced into the goods input area (4) which is/are intended to stock one of the old goods associated with a new goods, and wherein the signal transducers (42, 43) associated with goods carriers (41) signals the new goods corresponding to the old goods via at least one of an optical or an acoustic signal, which the new goods carries, to freely accessible goods carriers.
2. The vending machine as claimed in claim 1, wherein the goods carriers (41) have a protruding holding web or holding clip (44), and the goods (13) or the packaging thereof is suspendable on said holding web or holding clip (44).
3. The vending machine as claimed in claim 1, wherein the goods carriers (41) have a display (45) for displaying goods-specific data of the goods (13) stored in each case by the goods carriers (41).
4. The vending machine as claimed in claim 1, wherein the goods carriers (41) each have at least one of the optical signal transducers (42).
5. The vending machine as claimed in claim 1, wherein the vending machine (40) has at least one partition wall (46), and goods carriers (41) are fastened detachably on said partition wall (46).
6. The vending machine as claimed in claim 5, wherein the partition wall (46) of the vending machine (40) is divided into partition wall sections (47, 48), said partition wall sections (47, 48) have a group of the goods carriers (41), and each of the partition wall sections (47, 48) has an associated one of the optical or acoustic signal transducers (42, 43).
7. The vending machine as claimed in claim 1, wherein the goods carriers have at least one of a display (45) or the signal transducer (42, 43), said display (45) or said signal transducer (42, 43) is actuatable by the data processing device via a wireless link.
8. The vending machine as claimed in claim 1, wherein the goods carriers (41) are connected to a corresponding transmitter/receiver unit of the data processing device via a transmitter/receiver unit.
9. The vending machine as claimed in claim 8, wherein the transmitter/receiver unit of the goods carriers (41) is operated by a battery, and the transmitter/receiver unit of the goods carrier (41), in the event of a state of charge being undershot, transmits a recharge signal to the data processing device, said recharge signal is readable at said data processing device.
10. The vending machine (1, 40) as claimed in claim 1, wherein the data processing device is connected to a user interface (3) for a user input depending on the identification result of the identification apparatus (18).
11. The vending machine as claimed in claim 10, wherein the vending machine (1, 40) has a collecting container for accommodating returned goods (13) after identification thereof.
12. The vending machine as claimed in claim 10, wherein the goods input region (4) has an insertion opening (14) which is closable by a closing element (20) which is fixable between an open position and a closed position.
Description
BRIEF DESCRIPTION OF THE DRAWINGS
(1) An exemplary embodiment of a vending machine according to the invention and a goods input region will be explained in more detail below with reference to the drawings, in which:
(2) FIG. 1 shows a perspective view of a vending machine,
(3) FIG. 2 shows a perspective view of the goods input region of the vending machine shown in FIG. 1,
(4) FIG. 3 to FIG. 6 show various side views of the goods input region shown in FIG. 2,
(5) FIG. 7 and FIG. 8 show perspective views of the support element of the goods input region with a closing element,
(6) FIG. 9 to FIG. 11 show various side views of the support element with the closing element,
(7) FIG. 12 shows a sectional view of the support element with the closing element,
(8) FIG. 13 shows a perspective view of the support element with the support plates omitted,
(9) FIG. 14 shows a sectional view of the support element with closing element,
(10) FIG. 15 shows a vending machine which has a plurality of goods carriers for stocking up with a large number of goods, wherein the vending machine has an identification apparatus for identification of old goods inserted into a goods input region, and wherein in each case at least one signal transducer is associated with the goods carriers or a group of goods carriers in such a way that, after identification of old goods inserted into the goods input region of the vending machine, the signal transducer or the signal transducers of a goods carrier or a group of goods carriers is/are activated, which signal transducer(s) is/are intended for stocking up with goods associated with the old goods, and
(11) FIG. 16 shows a perspective view of one of the goods carriers of the vending machine shown in FIG. 15.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
(12) A vending machine denoted as a whole by 1 has, as shown in FIG. 1, a goods store 2, a user interface 3 and a goods input region 4. The goods store 2 is formed by two goods store modules 5, which each have a goods output apparatus 6. The goods store modules 5 each have a door 7, which can be opened in order to stock the goods store modules 5 with goods.
(13) The user interface 3 has in particular a touchscreen 8, via which user inputs and the display of information for a user take place. In addition, other parts of the user interface 3 are illustrated schematically to the side, in particular a coin slot 9, a notes slot 10 for bank notes, a card reader 11 for credit or loyalty cards and a money issue compartment 12.
(14) The vending machine 1 makes it possible to return goods 13, for example a used printer ink cartridge, via the goods input region 4, to purchase new goods or to combine both of these operations with one another.
(15) The respective operation, namely new purchase or return of goods, or the combination of both of these operations, can be selected via the touchscreen 8.
(16) In order to return goods 13, said goods are positioned on a support element 15 through an insertion opening 14 of the goods input region 4. After identification, as explained in more detail below, of the goods 13, a reimbursement price for the goods 13 can be offered to the user via the touchscreen 8, and this can be accepted by the user via a corresponding input on the touchscreen 8. The reimbursement amount can then be paid out to the user via the money issue compartment 12 in cash. It is also possible for credit to be given to a loyalty card which can be read via the card reader 11.
(17) A configuration is also conceivable in which the user declines the reimbursement offer and can remove the goods 13 again from the goods input region 4 without a reimbursement amount being paid out.
(18) However, return of goods 13 in conjunction with a new purchase preferably takes place. In this case, a data processing device (not illustrated in any more detail) checks whether the returned goods 13 are in stock as a new product in the goods store 2 and then offers these goods for purchase on the touchscreen 8, wherein the purchase price for these goods is reduced by the reimbursement amount for the returned goods 13. If the user accepts this purchase offer by corresponding inputs on the touchscreen 8, he is requested to make a payment via the coin slot 9, the notes slot 10 or for a cashless payment by inputting a corresponding bank card into the card reader 11. Once the payment has been made, the purchased goods are dispensed using one of the goods output apparatuses 6.
(19) It is of course also possible to purchase new goods from the goods store 2 without goods 13 previously having been returned via the goods input region 4. It is likewise possible to purchase, return a plurality of goods and/or to make a new purchase of another type of goods other than the returned goods 13 in one shopping operation.
(20) FIGS. 2 to 13 illustrate in more detail the goods input region 4, which is arranged within the machine housing 30 (FIG. 1). The support element 15 on which goods 13 to be returned are positioned is arranged so as to be mounted rotatably behind a screen 16 (FIG. 3) with a cutout forming the insertion opening 14 (FIGS. 7 to 12).
(21) The support element 15 has four support plates 17 arranged approximately in the form of a cross, by means of which support plates four input compartments arranged one behind the other in the direction of rotation are formed, of which in each case one can be arranged in the insertion position in the region of the insertion opening 14.
(22) Goods 13 to be returned are inserted into the goods input region 4, with the result that the goods 13 rest with one side on one of the support plates 17 (FIG. 3). An identification apparatus 18 with a funnel-like housing 19 for shielding disruptive influences, in particular uncontrolled incident light, and a camera (not illustrated in any more detail) arranged in the upper region of the housing 19 is provided above the goods input region 4. If appropriate, a light source for targeted illumination of the goods 13 can be provided. With the camera pointing downwards, the goods 13 can be detected and investigated for certain features. In particular, a barcode applied to the goods 13 can be identified and the goods 13 can thus be uniquely identified. The identification apparatus 18 interacts with a data processing device (not illustrated) and a data storage device for this purpose. Identification of the goods 13 is also possible on the basis of other features. For example, color markings or printed text can be identified. It is also possible for a three-dimensional surface analysis to be performed by virtue of the outer contour of the goods 13 being detected or detection of the maximum extent of the goods 13 in all three spatial planes is performed and thus virtually a rectangular cuboid is laid around the goods 13. Such a surface analysis and/or contour detection can be used in particular for a plausibility check. For example, it is possible to check whether the contour and the dimensions of the goods 13 correspond to the goods determined according to a barcode. If discrepancies are established in this case, this can be interpreted as an attempt at fraud by application of a barcode to a worthless dummy article and payment of a reimbursement amount is denied.
(23) If the goods 13 cannot at first be identified because, for example, the user has positioned the goods 13 with the barcode on the support plate 17, the support element 15 can be rotated until the goods 13 tip over and rest on the other support plate 17 of the respective input compartment. Thus, the initially hidden side of the goods 13 can be detected by the camera. In addition, the change in position of the goods 13 can help with the three-dimensional contour detection.
(24) In order that there is a good contrast between the support plate 17 and the goods 13 and in order thus to optimize the identification rate, the surfaces of the support plates 17 are white.
(25) After the identification operation, the support element 15 can be rotated to such an extent that the positioned goods 13 fall into a collecting container (not illustrated) arranged beneath the support element 15. Thus, the support element 15 is free for inserting further goods and the collected goods can easily be removed from the vending machine 1 via the collecting container.
(26) It is possible in this case to arrange two collecting containers next to one another, into which goods can be supplied optionally. This can be achieved by rotation of the support element 15 optionally in one or the other direction. It is thus possible, for example, to collect different goods separately or to collect those goods for which a reimbursement has been paid out or settled, separately from those goods which could not be identified and are therefore unsuitable for the recycling process.
(27) In order to firstly avoid disruptive light influences via the insertion opening 14 in the identification of the goods 13 and secondly injury as a result of a user reaching through the insertion opening 14 during rotation of the support element 15, a closing element 20 is provided which is arranged between the screen 16 and the support element 15 and can be used to close the insertion opening 14. The arrangement of the closing element 20 in the goods input region 4 can be seen particularly clearly in FIG. 4.
(28) As can be seen easily in particular in FIGS. 7, 8, 9 and 11, the closing element 20 is in the form of a circular disk with two cutouts 21. If, as shown in the Figures, one of the cutouts 21 is located in the region of the insertion opening 14 or that input compartment of the support element 15 which is positioned for accommodating goods 13 to be returned, the closing element 20 is in its open position and goods 13 can be inserted into the goods input region 4. By rotation of the closing element 20 through 90°, the insertion opening 14 is closed by the closing element 20.
(29) The support element 15 and the closing element 20 are rotatable about a common axis of rotation 22 (FIG. 14). For this, the closing element 20 is arranged on a shaft 23, which is mounted in a hollow shaft 24 of the support element 15. The shaft 23 is connected to a drive motor 26 via a transmission 25, and the hollow shaft 24 is likewise connected to a corresponding drive motor 28 via a separate transmission 27. As a result, the support element 15 and the closing element 20 can move independently of one another. The inner shaft 23 is mounted at its end remote from the drive motor 26 on a shaft bearing 29. The shaft arrangement together with the drives can also clearly be seen in FIG. 12. FIG. 13 shows a view of the shaft arrangement with shaft 23, hollow shaft 24, the transmissions 25, 27 and the drive motors 26, 28, with the omission of the support plates of the support element arranged on the hollow shaft 24 and the closing element arranged on the inner shaft 23.
(30) FIG. 15 shows another vending machine 40, which is intended for ordered stock provision with even a large number of different goods. The vending machine 40 has an associated goods store 2, which can be stocked in ordered fashion by means of a plurality of goods carriers 41. The vending machine 40 has a goods input region 4, which is provided for inserting old goods intended for exchange, return or new purchase. For the identification of goods 13, said goods are positioned on a support element 15 through an insertion opening 14 of the goods input region 4. The vending machine 40 has an identification apparatus directed towards the goods input region 4, which identification apparatus interacts with a data processing device and a data storage device in such a way that old goods inserted into the goods input region 4 are detected by means of the identification apparatus optically, for example, on the basis of certain identification features or with the aid of a 3D file and are compared with the identification features or 3D files which are associated with goods in stock or the goods carriers 41 intended for stocking said goods in the data storage device. The goods input region 4 of the vending machine 40 as shown in FIG. 15 is configured in the same way as the goods input region 4 of the vending machine 1 illustrated in FIG. 1. Although the vending machine shown in FIG. 15 is also usable in conjunction with another suitable goods input region, the embodiment illustrated here is preferred. The vending machine 40 has signal transducers 42, 43, which are associated with a goods carrier 41 or a group of goods carriers 41. These signal transducers 42, 43 have a signal link to the data processing device in such a way that, after identification of old goods inserted into the goods input region 4 of the vending machine 40, the signal transducer 42, 43 of a goods carrier 41 or a group of goods carriers 41 is activated, which signal transducer(s) 42, 43 is/are intended for stocking goods associated with the old goods, for example with the same design. The identification device aligned with the goods input region 4 of the vending machine 40 is intended to identify the old goods in the goods input region 4 and, for this purpose, interacts with the data processing device and with the data storage device. The vending machine 40 facilitates for the user, on the basis of the old goods intended for exchange, return or new purchase, the selection of the goods in stock corresponding to said old goods, to be precise even for those products which are offered for sale in a large number of embodiments which are sometimes also only distinguishable with difficulty.
(31) The signal transducers 42, 43 associated with the goods carriers 41 signal the new goods corresponding to the old goods by means of an optical or acoustic signal from the goods carriers 41 carrying these new goods.
(32) FIG. 16 illustrates one of the goods carriers 41 of the vending machine 40. The goods carrier 41 has a holding clip 44, on which, for example, goods 13 packaged in a blister pack or the packaging of the goods can be suspended. In order to be able to indicate further goods-specific data to the interested party relating to the products 13 in stock on the goods carriers 41, the goods carriers 41 have a display 45 here, on which the data are displayed by a current pulse and are preferably readable until these data are changed by a further current pulse. At least one blinking light source 42 is provided as optical signal transducer 42 on each of the goods carriers 41. FIG. 15 shows that the vending machine 40 has a partition wall 46, on which partition wall 46 the goods carriers 41 can preferably be fastened detachably. FIG. 15 also shows that the partition wall 46 is divided into partition wall sections 47, 48 on both sides of the vending machine 40, which partition wall sections 47, 48 have a group of goods carriers 41. An acoustic signal transducer 43 is associated with each of the partition wall sections 47, 48. If the user has inserted specific old goods in the goods input region of the vending machine 40, the vending machine 40 can begin with the identification of the inserted old goods by means of the identification apparatus aligned with the goods input region 13. As soon as the vending machine 40 has been able to identify the old goods, the vending machine 40 signals the new goods which correspond to the old goods and are in stock in the goods store. In this case, the partition wall section 47, 48 on which the goods carrier 41 carrying the selected new goods is also arranged is indicated acoustically with the aid of the acoustic signal transducer 43. This goods carrier 41 which is located in the region of the corresponding partition wall section 47 or 48 is additionally signaled by an optical signal transducer 42, wherein the optical signal transducer 42 is preferably provided on the corresponding goods carrier 41. At least one of the new goods which correspond to the old goods, for example having an identical design, are suspended on the corresponding goods carrier 41. As long as the signal transducers 42, 43 signal the location of the goods carrier 41 carrying the corresponding new goods, the user of the vending machine 40 can remove the new goods he requires from the vending machine 40 from the openly accessible goods store 2.
(33) The goods input region integrated in the vending machine 40 can be intended merely for identifying old goods inserted only temporarily, but it is also possible for the old goods to also in this case be supplied to a collecting container once they have been identified and for the user to be credited, if appropriate.
(34) FIG. 16 shows that the goods carriers 41 each have a display 45 for displaying goods-specific data relating to the goods in each case held in stock by means of the goods carrier 41 in question. In this case, the display 45 and the signal transducer 42 of each goods carrier 41 is actuable by the data processing device of the vending machine 40 via a wireless link. For this purpose, each goods carrier has a transmitter/receiver unit, which is connected to a corresponding transmitter/receiver unit of the data processing device. The transmitter/receiver units provided in the goods carriers 41 are operated by a (rechargeable) battery, wherein the transmitter/receiver unit of the goods carriers 41, when a state of charge is undershot, transmits a recharge signal to the data processing device, which recharge signal can be read at said data processing device. If, therefore, a goods carrier 41 is running the risk of its rechargeable battery or battery no longer having sufficient electrical energy, the transmitter/receiver unit of the goods carrier 41 in question transmits a recharge signal to the transmitter/receiver unit of the data processing device, where the goods carrier 41 in question is identified with a notification to the effect that its rechargeable battery needs to be recharged or its battery needs to be replaced next.
(35) The vending machine 40 can also have associated management software, via which the user and in particular a retailer can bring sale articles, dates and prices into play for one or else many vending machines. The access rights to the vending machines 40 can be given to shop employees or distributed on a regional level or corporation level by virtue of a system of rights with detailed classification. FIG. 16 shows that a barcode 50 or similar identification can be provided on each display as well. In this way, the responsible shop employees can scan in the relevant goods carrier by means of a scanner, with the result that then the scanner communicates the barcode of the goods carrier 41 in question to the vending machine 40 and the data processing device thereof in order that the goods carrier 41 in question can then be linked with the product attached thereto by the shop employee and the associated information. The data processing device of the vending machine 40 can then display the goods-specific data associated with the product in question on the display 45 of the selected goods carrier 41, and also the goods carrier 41 which then needs to be actuated is then also stored in the data processing device. In the process, the data processing device assigns the goods carrier 41 in question to a group of goods carriers and the associated partition wall section 46 or 47 as well, with the result that in each case that acoustic signal transducer 43 which is associated with the goods group can also be actuated.
