H04L51/00

MESSAGE BROKER SYSTEM WITH PARALLEL PERSISTENCE
20210112013 · 2021-04-15 ·

A method and messaging system comprising a master broker computer system, a plurality of slave broker computer systems, and a plurality of event stores, for a broker computer system to change its status from a slave broker computer system to a master broker computer system.

Message Delivery Based on Subsets of Network Identities
20210144215 · 2021-05-13 · ·

User devices configured to select subsets of network identities and network devices configured to deliver messages based on those subsets are described herein. The user devices each receive multiple network identities for a service account, select a subset of the network identities based on preferences, and provide the selected subset to the telecommunication network in message headers. The preferences indicate network identities for which a user wishes the user device to receive communications. A network device receives and caches the subsets. The network device further utilizes the subsets in determining which user device to deliver messages to.

Device for providing messenger-based service and method using same
10984187 · 2021-04-20 · ·

A device for providing a messenger-based service may include a template message provider configured to provide a template message including a keyword slot; a keyword determiner configured to determine a keyword corresponding to the keyword slot by using an input message received correspondingly to the template message; and a result message provider configured to provide a result message including information corresponding to the keyword.

Efficient publish subscribe broadcast using binary delta streams
10984194 · 2021-04-20 · ·

A method to reduce the computation and bandwidth costs for a broadcasting incremental changes to the states of topics in a data distribution system. Publishers transmit updated states to the data distribution system server and the data distribution system server calculates a binary delta between the received updated state and the current state of the topic. The data distribution system server publishes the updated state to the topic in a topic tree maintained on the data distribution system server and broadcasts the binary delta to clients that are subscribed to the topic. Using the received binary delta, the subscribed clients calculate the updated state.

Selectively enabling features based on rules

Aspects of the present disclosure involve a system and method for performing operations comprising providing to a client device, a messaging application comprising multiple features; accessing a configuration rule that associates a device property rule with a feature; determining at a first point in time, that a property of the client device matches the device property rule associated with the configuration rule; in response to determining that the property of the client device matches the device property rule associated with the configuration rule, enabling the feature on the client device at the first point in time; receiving an updated property of the client device at a second point in time; and in response to determining that the updated property of the client device fails to match the device property rule associated with the configuration rule at the second point in time, disabling the feature on the client device.

OMNI-CHANNEL DATA PROCESSING IN A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM
20210132750 · 2021-05-06 ·

The graphical programming call router features a rich library of powerful and easy-to-use components that administrators can use to seamlessly drop in contact center actions such as data dips, complex interactive voice responses (IVRs) and call recordings, among many others. This makes it easy to visualize the exact structure and outcome of any call flow. The graphical programming call router also offers granular queue management functionality so you can get specific around call prioritization, wait time and time-based actions on virtual queues.

Systems and methods for content response prediction

Techniques for predicting a user response to content are described. According to various embodiments, a configuration file is accessed, where the configuration file includes a user-specification of raw data accessible via external data sources and raw data encoding rules. In some embodiments, the raw data includes raw member data associated with a particular member and raw content data associated with a particular content item. Thereafter, source modules encode the raw data from the external data sources into feature vectors, based on the raw data encoding rules. An assembler module assembles one or more of the feature vectors into an assembled feature vector, based on user-specified assembly rules included in the configuration file. A prediction module performs a prediction modeling process based on the assembled feature vector and a prediction model, to predict a likelihood of the particular member performing a particular user action on the particular content item.

Electronic Messaging System for Mobile Devices with Reduced Traceability of Electronic Messages
20210044560 · 2021-02-11 · ·

An electronic messaging system and method with reduced traceability by separation of display of media component of message content and header information. An electronic message having an identifier of a recipient and a message content including an image media component is received at a server from a sending user device at which a display for associating the media component with the electronic message is provided without displaying the identifier of a recipient with the media component such that a single screen capture of the identifier of a recipient and the media component is prevented. The electronic message including an identifier of a sending user is transmitted to a recipient user device at which a display presenting the media component is provided without displaying the identifier of a sending user such that a single screen capture of both the identifier of a sending user and the media component is prevented.

CALCULATING STRUCTURAL DIFFERENCES FROM BINARY DIFFERENCES IN PUBLISH SUBSCRIBE SYSTEM
20210049325 · 2021-02-18 ·

A method for more efficient structural parsing of binary representations of text based objects within a data distribution system. Clients subscribe to a topic maintained by the data distribution system server that publishers can publish to. Clients receive an original binary representation of a text based object describing the state of the topic to which the client is subscribed. In response to the state of the topic changing at the data distribution system server, clients receive a binary delta representing the change of the state of the topic. Based on the received binary representation and the binary delta, clients calculate an updated binary representation of the text based object. Using the original binary representation, the updated binary representation, and the binary delta, the client generates a structural delta representing the structural differences between data structures of the original text based object and data structures of the updated text based object.

Method and apparatus for prompting work status
10924440 · 2021-02-16 · ·

A method and an apparatus for prompting a work status are disclosed. The method may include obtaining a work status of a preset contact person in an instant communication application; detecting that a preset function page of the instant communication application is triggered; and presenting the work status of the preset contact person in the preset function page if the preset function page is related to the preset contact person. Through the technical solutions of the present application, a work status of a preset contact person can be presented in an instant communication application, to help a user to view and understanding thereof in time.