A security system includes a security panel operable to communicate with a support site via a lightweight binary-based protocol to echo a security panel user interface with the support site. A method of communicating with a security system including communicating with a support site via a lightweight binary-based protocol to echo a security panel user interface at the support site.

A gunshot detection system includes gunshot sensor units with microphones for detecting gunshots and capturing audio data depicting the detected gunshots and other ambient sounds, an environmental board with various environmental sensors for generating environmental data indicating environmental conditions. The audio data, environmental data, and position information can be stored locally on local nonvolatile storage of the gunshot sensor unit for later retrieval by law enforcement entities. In one embodiment, the gunshot sensor units include a wired and/or wireless data transfer interface for transferring the audio data, environmental data and/or position information to handheld units of law enforcement entities. The gunshot sensor unit can also stream live captured audio data for live monitoring by a control panel, and might also include speakers for providing audio playback of audio data from the control panel.

A gunshot detection system includes gunshot sensor units with microphones for detecting gunshots and capturing audio data depicting the detected gunshots and other ambient sounds, an environmental board with various environmental sensors for generating environmental data indicating environmental conditions. The audio data, environmental data, and position information can be stored locally on local nonvolatile storage of the gunshot sensor unit for later retrieval by law enforcement entities. In one embodiment, the gunshot sensor units include a wired and/or wireless data transfer interface for transferring the audio data, environmental data and/or position information to handheld units of law enforcement entities. The gunshot sensor unit can also stream live captured audio data for live monitoring by a control panel, and might also include speakers for providing audio playback of audio data from the control panel.

A system and method for facilitating inspection of fire alarm systems includes a graphical user interface rendered on a touchscreen display of a mobile computing device receiving selections of inspection results. The graphical user interface includes a testing pane, which indicates devices that are currently being tested, and a selection pane, which indicates devices yet to be tested. The devices indicated by the selection pane are filtered according to the inferred location of the inspector or the inferred order of test. Selection of devices indicated by the selection pane results in those devices being indicated by the testing pane. Results of inspections of the devices indicated by the testing pane are then selected by the touchscreen display detecting gestures (e.g. swipes toward the left or right) corresponding to different results. The results are sent to a connected services system and stored in a connected services database.

Methods and systems for processing data associated with a premises management system are disclosed. The data may comprise alarm event data and non-alarm event data. The alarm event data and non-alarm event data may be processed to determine whether to send a notification.

Methods and systems for processing data associated with a premises management system are disclosed. The data may comprise alarm event data and non-alarm event data. The alarm event data and non-alarm event data may be processed to determine whether to send a notification.

A computer-implemented method includes receiving, by a base station of a first security system, an identification of a portable security system. The method further includes adding, by the base station, the portable security system as a sensor to a plurality of sensors monitored by the first security system. The method further includes configuring, by the base station, the portable security system in protect-mode, wherein the portable security system sounds an alarm in response to a sensor from the second system indicating a security-breach. The method further includes in response to the alarm from the portable security system, generating, by the base station, an alarm event of the first security system.

Devices, systems, and methods for upgrading fire panel firmware using machine learning are described herein. In some examples, one or more embodiments include a fire panel comprising a processor and a memory having instructions stored thereon which, when executed by the processor, cause the processor to collect operational data associated with a fire system controlled by the fire panel device over a period of time while the fire panel device utilizes a first firmware version, determine a plurality of test cases based on the operational data, execute the plurality of test cases while the fire panel device utilizes a second firmware version, and provide results of each of the plurality of executed test cases via an interface.

Various smart doorbell arrangements are presented. Based on a measured temperature of the smart doorbell, operation of the smart doorbell device may be altered such that more heat or less heat is generated without affecting user-facing features. Based on another measured temperature, operation of the smart doorbell may be altered such that a chime that is electrically coupled to the smart doorbell device is not sounded in response to a doorbell actuation, but that a notification of the doorbell actuation is wirelessly transmitted by the smart doorbell device.

A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen. The user interfaces include a security interface that provides control of functions of the security system and access to data collected by the security system, and a network interface that provides access to network devices. A camera at the premises is coupled to the touchscreen via a plurality of interfaces. A security server at a remote location is coupled to the touchscreen. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system.