A system and associated method may utilize a processor that receives recall product instance group (RPIG) information (RPIGI) identifying a set of instances of products having a product type identifier (PTI) that are a subject of a product recall. The processor receives, from an imaging device associated with a user, an image containing a product instance. The method further comprises applying a classifier and determining a PTI. Based on the image, secondary product information is also identified. These may be compared with the RPIGI to determine a product instance membership. Information related to the product instance membership in the RPIG may be displayed.

A system and associated method may utilize a processor that receives recall product instance group (RPIG) information (RPIGI) identifying a set of instances of products having a product type identifier (PTI) that are a subject of a product recall. The processor receives, from an imaging device associated with a user, an image containing a product instance. The method further comprises applying a classifier and determining a PTI. Based on the image, secondary product information is also identified. These may be compared with the RPIGI to determine a product instance membership. Information related to the product instance membership in the RPIG may be displayed.

An apparatus for delivering information to a mobile computing device regarding a packaged food product includes an information delivery computing device comprising a processor and non-transitory memory. The non-transitory memory includes executable instructions that when executed by the processor cause the information delivery computing device to send information about one or more characteristics of the packaged food product to the mobile computing device in response to a request from the mobile computing device. The request from the mobile computing device can be received by the information delivery computing device when a customer scans a QR code on the packaged food product with a camera on the mobile computing device.

Systems and methods are provided for reducing consumer electronic device returns. According to various aspects, a server receives (505) usage data of an electronic communication device by a consumer. The server examines (510) existing usage indicating correlations between various usage factors of additional devices and return incidents of the additional devices, and calculates (515) individual probabilities of return for the various usage factors and a total probability of return for the electronic communication device. In embodiments, if any of the individual probabilities or the total probability meets or exceeds a threshold probability, the server contacts (535) at least one of the electronic communication device or the consumer.

To provide a safety management system capable of appropriately delivering, to a user, a variety of safety information necessary for a product to be safely used and preserved, etc. [Solution] An address acquisition unit of a communication terminal acquires a web address corresponding to a product by optically reading the recognition code of the product. An information processing unit of the communication terminal accesses an information provision server by using the web address and acquires safety information. An information storage unit of the information provision server stores multiple kinds of safety information about each product, the information provision server appropriately selecting, on the basis of a prescribed selection criterion, any safety information from among the plurality of safety information pertaining to the product, and transmitting the selected safety information to the communication terminal.

The PRODUCT RECALL PLATFORM APPARATUSES, METHODS AND SYSTEMS (“PR Platform”) transforms recall initiation request, product identifier and purchase processing request inputs via PR Platform components into recall notification message outputs. In some embodiments, the PR Platform receives a purchase processing request including a plurality of product identifiers and preselects product identifiers that qualify for purchase processing based on at least one purchase processing rule. The PR Platform facilitates querying of a product recall database to determine if the preselected product identifiers match recalled product identifiers in the product recall database. If at least one of the preselected product identifiers match the recalled product identifiers, the PR Platform retrieves a recall message associated with the at least one of the preselected product identifiers and notification preferences associated with the purchase processing request. The PR Platform then generates a recall notification message in accordance with the notification preferences to include the recall message associated with the at least one of the preselected product identifiers.

A method for supply chain management using mobile devices with a server on an electronic data network includes receiving identifying information for a product transmitted from a mobile device via the network, the server being periodically updated with product recall data. The server queries a traceability server via the network for master data and event data related to the product using the identifying information. The server processes the recall data, master data, and event data to produce product data which is output to the mobile device.

A method for supply chain management using mobile devices with a server on an electronic data network includes receiving identifying information for a product transmitted from a mobile device via the network, the server being periodically updated with product recall data. The server queries a traceability server via the network for master data and event data related to the product using the identifying information. The server processes the recall data, master data, and event data to produce product data which is output to the mobile device.

Described is a system for identifying emerging trends in a consumer product from heterogeneous online data sources. Data extracted from heterogeneous data sources is fused, and consumer product data is identified from the fused data. A baseline distribution for consumer issues related to consumer products is generated from the set of consumer product data. A deviation value from the baseline distribution is determined for a specific consumer product. Indicators for future consumer issues regarding the specific consumer product are identified based on the deviation value. The indicators are reported to a system analyst.

Automated, environmentally monitored and controlled storage units and systems for storing, monitoring, and maintaining a supply of products, particularly temperature sensitive pharmaceutical and/or other high-value products, be they temperature sensitive or not. Such automated storage units contain an array of independently addressable holding locations for containers with product in one or more environmentally monitored (e.g., for temperature, humidity, etc.) and controlled zones fitted with appropriate environmental sensors. In preferred embodiments, the automated storage units also include a reader to track product information and status. Product loading, retrieval, and movement within such automated storage units is performed by a computer-controlled robot. A user interface device, preferably in communication with an application service provider to provide remotely managed inventory management and other services, provides users with inventory- and product-specific information.