A method, system, and computer program product for identifying a malicious user obtain a plurality of service requests for a service provided by a processing system, each service request of the plurality of service requests being associated with a requesting user and a requesting system, and a plurality of service responses associated with the plurality of service requests, each service response of the plurality of service responses being associated with the processing system; and identify the requesting user as malicious based on the plurality of service requests and the plurality of service responses.

Various embodiments of the present invention are directed toward systems and methods relating to security screening. For example, a screening system includes a chamber configured to accommodate a user to be screened, and a chamber scanner. The chamber scanner is configured to scan the user to identify whether the user is carrying an undivested item that needs to be divested. The chamber is configured to release the user to proceed from the chamber to a secure area, upon confirmation that no undivested items are to be divested.

Rule data sets are received. These rule sets are associated with constraints controlling how records that are associated with the goods are consolidated. These goods are to be received for importing. An estimate score indicative of the risk for inspection for a first set of goods that are to be imported is generated. Based at least in part on the rule data sets and the generated estimate, a plurality of records are consolidated to a single instance for the first set of goods. Based on the consolidating, a user interface is caused to be generated that renders information associated with the consolidating.

Rule data sets are received. These rule sets are associated with constraints controlling how records that are associated with the goods are consolidated. These goods are to be received for importing. An estimate score indicative of the risk for inspection for a first set of goods that are to be imported is generated. Based at least in part on the rule data sets and the generated estimate, a plurality of records are consolidated to a single instance for the first set of goods. Based on the consolidating, a user interface is caused to be generated that renders information associated with the consolidating.

Provided is a technique for matching different user representations of a person in a plurality of computer systems may be provided. The technique includes collecting information sets about user representations from a plurality of computer systems; normalizing the information sets to a unified format; grouping the information sets in the unified format into indexing buckets based on a user name using a non-phonetic algorithm; determining a similarity score for each pair of information sets in each of the indexing buckets; classifying each information set pair into a set of classes based on the similarity scores, wherein the set of classes comprise at least matches and non-matches; and using a data structure for merging information of information set pairs classified as matches.

In the field of government engagement management, for users of an employee desktop web client, it is now possible, within the web client application, to search and read articles and/or knowledge content that has been authored to external locations. Due to this integration to external, third-party applications, content and/or articles can be displayed to an agent on the employee desktop web client graphical user interface. Agents can enter free text into a specific search field and review the results in summary form, and then select an article in HTML format to progress the current interaction with the client. This functionality adds value to the agent experience and enables the agent to provide an improved service to the end client. Results may be filtered by the search engine as well. Moreover, this system and method improves the operation of the computer in that the computer running such a system in the past was not able to integrate in such a fashion in a web client format. This system and method also enables an agent to handle calls with the web client more efficiently, and allows agents on the web client to automatically classify.

In the field of government engagement management, for users of an employee desktop web client, it is now possible, within the web client application, to search and read articles and/or knowledge content that has been authored to external locations. Due to this integration to external, third-party applications, content and/or articles can be displayed to an agent on the employee desktop web client graphical user interface. Agents can enter free text into a specific search field and review the results in summary form, and then select an article in HTML format to progress the current interaction with the client. This functionality adds value to the agent experience and enables the agent to provide an improved service to the end client. Results may be filtered by the search engine as well. Moreover, this system and method improves the operation of the computer in that the computer running such a system in the past was not able to integrate in such a fashion in a web client format. This system and method also enables an agent to handle calls with the web client more efficiently, and allows agents on the web client to automatically classify.

A personal protective equipment (PPE) monitoring system is disclosed that includes a set of wireless transmitting devices and a mobile application executable on a mobile device. The mobile device receives a wireless signal from a transmitting device associated with a workstation and determines the type of workstation based on an identifier included in the wireless signal. The mobile device also receives wireless signals from transmitting devices attached to PPE items located in proximity to the mobile device and determines the types of PPE items based on respective identifiers included in the wireless signals. The mobile application determines PPE items required to operate equipment at the workstation and further determines whether the set of detected PPE items includes all of the required PPE items. The mobile application generates a user interface that indicates the presence or absence of each required PPE item and displays the UI on the mobile device.

A process for displaying crime deterrent effects includes first receiving patrol route information indicating a patrol route taken by a law enforcement patrol and determining a type of the law enforcement patrol. Subsequently, a deterrent effect parameter associated with the law enforcement patrol is determined as a function of the determined type of the law enforcement patrol. Finally, an electronic display is caused to display a cartographic map of a geographic area at least partially including the patrol route taken by the law enforcement patrol and, along the patrol route taken, to display a deterrent effect indicator having a radius, width, size, and/or fade time that varies as a function of the type of the determined deterrent effect parameter.

A process for displaying crime deterrent effects includes first receiving patrol route information indicating a patrol route taken by a law enforcement patrol and determining a type of the law enforcement patrol. Subsequently, a deterrent effect parameter associated with the law enforcement patrol is determined as a function of the determined type of the law enforcement patrol. Finally, an electronic display is caused to display a cartographic map of a geographic area at least partially including the patrol route taken by the law enforcement patrol and, along the patrol route taken, to display a deterrent effect indicator having a radius, width, size, and/or fade time that varies as a function of the type of the determined deterrent effect parameter.