Methods, systems, and devices supporting querying disparate data sources are described. Querying disparate data sources may include receiving an input for data stored at a first data source from a plurality of data sources, selecting a first data connector from a plurality of data connectors, wherein the first data connector corresponds to the first data source, and identifying a first query language corresponding to the first data source from a plurality of query languages. Querying the disparate data sources may further include generating a converted query based at least in part on the first query language and retrieving the data from the first data source using the first data connector based at least in part on the converted query.

A plurality of music playlists created on a content sharing platform and having rankings are identified. A plurality of popular external search queries submitted via one or more search engine platforms external to the content sharing platform are identified. A subset of the plurality of music playlists that matches any of the plurality of popular external search queries is determined, and rankings of the determined subset of music playlists are improved. The personalized music recommendations for the user are created based on rankings of the plurality of music playlists, and the personalized music recommendations are provided for presentation to the user.

Methods, systems, and computer storage media are provided for tracking an advertisement based on the advertisement's context. When an ad event is received on a client-computing device, a single URL is determined to display an item and track a context of the ad event. A first parameter related to the ad event is encoded as a HTTP header, and a second parameter related to tracking the ad event is encoded as a query parameter appended to the URL. The URL with the HTTP header is called, causing a domain server named in the URL to extract the first parameter from the HTTP header and the second parameter from the query parameter in order to determine the context of the ad. The domain server asynchronously requests tracking of the ad based on the context. Additionally, content for a landing page is received from the domain server.

Methods, systems, and computer storage media are provided for tracking an advertisement based on the advertisement's context. When an ad event is received on a client-computing device, a single URL is determined to display an item and track a context of the ad event. A first parameter related to the ad event is encoded as a HTTP header, and a second parameter related to tracking the ad event is encoded as a query parameter appended to the URL. The URL with the HTTP header is called, causing a domain server named in the URL to extract the first parameter from the HTTP header and the second parameter from the query parameter in order to determine the context of the ad. The domain server asynchronously requests tracking of the ad based on the context. Additionally, content for a landing page is received from the domain server.

Methods to reduce agent effort and improve customer experience quality through artificial intelligence. The Agent Assist tool provides contact centers with an innovative tool designed to reduce agent effort, improve quality and reduce costs by minimizing search and data entry tasks The Agent Assist tool is natively built and fully unified within the agent interface while keeping all data internally protected from third-party sharing.

Methods to reduce agent effort and improve customer experience quality through artificial intelligence. The Agent Assist tool provides contact centers with an innovative tool designed to reduce agent effort, improve quality and reduce costs by minimizing search and data entry tasks The Agent Assist tool is natively built and fully unified within the agent interface while keeping all data internally protected from third-party sharing.

The present disclosure relates to non-transitory computer readable mediums (CRMs) for guided-viewing of annotations and the process or organizing and connecting annotations of web documents within web browsers. The rationale for creating and using such computer readable medium is discussed in detail within this disclosure. Throughout the course of this explanation, various steps are dissected and explained in detail in the context of exemplary embodiments to elaborate on the relevant data structures and the architectures, messaging patterns, and use cases that provide the context for these data structures.

The present disclosure relates to non-transitory computer readable mediums (CRMs) for guided-viewing of annotations and the process or organizing and connecting annotations of web documents within web browsers. The rationale for creating and using such computer readable medium is discussed in detail within this disclosure. Throughout the course of this explanation, various steps are dissected and explained in detail in the context of exemplary embodiments to elaborate on the relevant data structures and the architectures, messaging patterns, and use cases that provide the context for these data structures.

A system and method are described. An illustrative system enables operations such as: receiving new associated content from a user device and quantifying the new associated content via generating at least one new attribute-value pair object according to a multi-dimensional namespace and including at least some quantified attribute-value pairs determined from implementations of recognition algorithms executed on at least some of the new associated content. The operations may further include linking the at least one new attribute-value pair object into the linked list data structure and recording publication of the new associated content and the at least one new attribute-value pair object on a notarized ledger.

Systems and methods for on demand service integration. A system includes at least one processor and a storage medium storing instructions that, when executed by the one or more processors, cause the at least one processor to perform operations including receiving from a customer system a request to integrate a partner service with an integrator instance at the customer system and searching an integrator database for a partner service communication template based on the received request. The operations also include configuring the integrator instance to receive communications from a partner service instance based on the communication template and establishing a communication link between the integrator instance and the partner service instance.