An information processing apparatus manages backup data that can be used as installation data and receives a request from an external apparatus. Also, the present information processing apparatus, in a case where the received request is a request for acquiring backup data, generates, by using the backup data, the installation data to be provided based on information associated with the request origin and information associated with the acquisition origin of the backup data. Wherein the installation data is generated by deleting, as necessary, information to be concealed in the managed backup data.

An example non-transitory computer-readable storage medium comprises instructions executable by a processor to receive data including event log data and repair event data indicative of failures of the plurality of information technology (IT) devices, generate a plurality of images corresponding to the plurality of event codes of the event log data, and train a predictive data model using the plurality of images as inputs to the predictive data model and the repair event data as known outputs. For example, the predictive data model is trained to identify a plurality of failure windows and operational windows associated with the plurality of IT devices based on the repair event data and the event log data, and classify a plurality of sliding windows associated with the plurality of images based on the plurality of failure windows and operational windows.

An information processing apparatus includes a nonvolatile memory device in which a program for activating the apparatus is stored, and which has a function of, in a case where an abnormality of management information indicating a correspondence relationship between a logical address and a physical address for data stored in the memory device is detected, performing a process of restoring the an abnormality of the management information is detected at a time of activation of the memory device. In a case where activation of the apparatus based on the program stops part way through, the apparatus is reactivated. Different processes for solving a malfunction in which activation of the apparatus stops part way through are executed based on whether or not an abnormality of the management information is detected in the memory device after the reactivation.

A system (93) monitors the break-up phase of an electrostatic deflection continuous ink jet printer to identify phase instability likely to be caused by a partial blockage of the jet-forming device (17). It ignores alternations between adjacent phase positions and brief unrepeated periods of phase disruption. Preferably it ignores phase changes caused by changes in other operational parameters of the printer, such as variations in ink pressure. Monitoring may be done in the printer (99) or in an external system (93), (95).

An information processing apparatus configured to record logs includes a log collection unit that collects logs recorded according to executed functions and store an audit log file including the collected logs, a detection unit that detects an error in the collection of logs recorded according to the executed functions, and a control unit that, when the error is detected, compresses the stored audit log file and separately stores the compressed log file while continuing to collect logs.

A method of performing error notification and error recovery functions in an image forming apparatus includes detecting by one or more sub-processors an error of a main processor for controlling the sub-processors; controlling an interface function of the image forming apparatus if the error is detected; outputting information about the detected error; and recovering the detected error by controlling an operation of the main processor.

Methods and systems for printing accurate three-dimensional structures include printing an original three-dimensional structure according to an original three-dimensional model. The original three-dimensional model is adjusted to reduce measured differences between the printed three-dimensional structure and the original three-dimensional model, by adding material to the original three-dimensional model in proportion to an amount of thermal contraction in a region. An adjusted three-dimensional structure is printed according to the adjusted three-dimensional model.

An image processing apparatus includes a communicator configured to communicate with a server, a user input configured to receive a user's input, a storage configured to store software for operating the image processing apparatus, and a processor configured to determine whether the software stored in the storage is required to be updated in response to the user's input to the user input of making a request for a user support service about the image processing apparatus, to update the stored software with update software provided by the server if it is determined that the software needs to be updated, and to process the user support service if it is determined that the software does not need to be updated.

Provided is an image forming apparatus that enables use in a state even in a case where failure happens in a first storage device. The first storage device has a plurality of partitions that store data for each various function in connection with image formation. A second storage device stores an application program for executing the various function in about image formation. The second storage device has the same partition as the partition of the first storage device. A control part performs mounting process for each partition of the first storage device at the time of a start process. Next, the control part reads the application program in the second storage device. Also, control part performs mounting process for the same partition of the second storage device as the failed partition when the mounting process either of partitions fails.

In a system in which a server and a client to which a device is connected communicate, the server can execute processes based on the result of checking device operation. The POS terminal of a network system has a device control function for controlling the device, and a diagnostic function for checking operation of the device. To check the operation of the device connected to the client, a maintenance server sends a control command instructing starting the diagnostic function to the POS terminal. The POS terminal stops the device control function if the device control function is executing, starts the diagnostic function, checks operation of the device with the diagnostic function, and returns the result of the checked operation to the maintenance server.