Novel tools and techniques are provided for implementing error detection in a network, and, more particularly, to methods, systems, and apparatuses for implementing error and/or fault detection in a network and/or media stream and providing options to address the error and/or fault in the network and/or media stream. In various embodiments, a computer might detect an error in a first network and send a notification indicating that the error has occurred. The notification might contain one or more options to address the error in the first network. The computer, a user device, a service provider device, or a content provider device might receive and display the notification containing the one or more options. The computer, the user device, the service provider device, or the content provider device might then select at least one of the one or more options to address the error in the first network.

A communications link between a computing device and an external device is monitored. A driver for the communications link is executed on the computing device. The driver is configured to monitor data traffic over the communications link. Data indicative of the monitored data traffic is received from the driver. The data is sent to an analysis function configured to identify a condition of the communications link based on accumulated data indicative of the data traffic. Data indicative of an identified condition of the communications link is received from the analytics function. An indication of the identified condition is rendered on a display device of the computing device.

A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.

The present disclosure relates to a problem management method for a user system. A method may include detecting an error in the user system. A signed package may be provided in accordance with the detected error, wherein the package comprises at least a script. The user system may verify the authenticity of the package using a signature of the package, and may execute the script if the package is authentic.

An apparatus includes a plurality of mounting slots each configured to mount an electronic part including a first memory. The apparatus collects, through a first path, from the electronic part mounted on each of the plurality of mounting slots, event information indicating an operating state of the electronic part, and stores the collected event information in a second memory included in the apparatus. When the event information stored in the second memory has a first level of importance, the apparatus causes the event information stored in the second memory to be stored, through a second route, in the first memory of the electronic part from which the event information having the first level of importance has been collected.

An embodiment may involve, based on a pre-defined trigger associated with a particular application, reading error data from a resource that is used by the particular application, wherein persistent storage contains definitions of a plurality of error scenarios, a plurality of fix scripts, and associations between each of the plurality of error scenarios and one or more of the plurality of fix scripts; applying one or more rules to the error data, wherein the rules involve pattern matching or parsing; based on applying the one or more rules, determining a particular error scenario represented in the error data, wherein the particular error scenario is one of the plurality of error scenarios; determining, based on the associations, a particular fix script associated with the particular error scenario, wherein the particular fix script is one of the plurality of fix scripts; and causing execution of the particular fix script.

Disclosed are various embodiments for an error troubleshooting application. Error data is obtained from a client device. A correlated knowledge base is referenced to determine if a solution is associated with the error data. If a solution is associated with the error data, a notification embodying the solution is communicated to the client device. If a solution is not associated with the error data, a notification indicating the solution is unknown is communicated to the client device.

A computing device including: more than two Universal Serial Bus (USB) ports configured to be connected respectively to more than two mobile devices simultaneously; at least one processor coupled to the USB ports; and a memory storing instructions configured to instruct the at least one processor to reprogram, through the more than two USB ports, the more than two mobile devices simultaneously.

Methods, apparatus, systems, and articles of manufacture are disclosed that analyze performance of manufacturer independent devices. An example apparatus includes a software development kit (SDK) deployment engine to deploy an SDK to a manufacturer of a device, the SDK to define heartbeat data to be collected from the device and interfacing techniques to transmit the heartbeat data to a measurement entity. In some examples, the apparatus includes a machine learning engine to predict whether the device is associated with one or more failure modes. The example apparatus also includes an alert generator to generate an alert based on a prediction, the alert to indicate at least one of a type of a first one of the failure modes or at least one component of the device to be remedied according to the first one of the one or more failure modes, and transmit the alert to a management agent.

A method of performing error notification and error recovery functions in an image forming apparatus includes detecting by one or more sub-processors an error of a main processor for controlling the sub-processors; controlling an interface function of the image forming apparatus if the error is detected; outputting information about the detected error; and recovering the detected error by controlling an operation of the main processor.