An event log computing system receives event data associated with one or more events that may impact operations of a contact center. The event log system may analyze event data and one or more contact center performance metrics to determine an actual impact level of the event on each of the one or more contact center performance metrics. The event log system may also analyze anomalies in one or more contact center performance metrics and event data in the event log to identify events in the event log that may be associated with the anomalies.

Method for exploiting a network of electrical charging stations for motor vehicles. The method includes (a) a step in which a station is reserved via a reservation center and the center transmits to the vehicle a response comprising access data providing access to the station, and (b) a step in which, when the vehicle is less than 100 meters from the station, the vehicle requests access to the station and the station provides access to the electrical power available via a socket of the station. In step (b), the communication between the vehicle and the station is a local electromagnetic communication, preferably at a frequency comprised between 2400 and 2500 MHz.

Provided is a schedule creation device for creating a conveyance schedule according to which a conveyance device conveys a product to work positions designated for each manufacturing process. Said schedule creation device sets a first score to the work positions and to a conveyance path of the conveyance device; sets a second score for products; and uses the first score and the second score to determine the product to be conveyed by the conveyance device from among products present at a plurality of work positions.

In some embodiments, a method for cluster resource scheduling, includes determining at least one load score; determining a memory score; determining an IO score; and monitoring a message bus for candidate messages when each of the at least one load score, memory score, and IO score is less than a pre-determined health threshold. In some embodiments, a host computer system for hosting a plurality of virtual machines (VMs), includes: a memory; a network adapter for communicating with the cluster by way of a message bus; a processor in electronic communication with the memory and the network adapter, wherein the processor is programmed to: determine at least one load score; determine a memory score; determine an IO score; and monitor the message bus for candidate messages when each of the at least one load score, memory score, and IO score is less than a pre-determined health threshold.

An embodiment includes parsing form data into a plurality of form values received with a schedule request and assembling the form values into a search vector. The embodiment searches historical data using a nearest neighbor algorithm that inputs the search vector and identifies first and second sets of historical vectors comprising that are closest by Euclidean distance to the search vector. The embodiment calculates an enhanced constraint vector comprising an average value based at least in part on the first set of historical vectors and a standard deviation value based at least in part on the second set of historical vectors. The embodiment generates an employee schedule using an optimization algorithm subject to a plurality of schedule constraints that include the enhanced constraint vector. The embodiment then transmit data for initiating a notification regarding availability of the employee schedule.

Provided is a plan coordination apparatus that swiftly coordinates plans between business operators regardless of presence or absence of product order placement/receipt-relation. The plan coordination apparatus includes a value chain management unit and a scheduling unit. The value chain management unit prepares value chain data, recalculates reliability of order placement/receipt-relation between the business operators each time a new track record of product order placement/receipt-relation is collected, updates the reliability, and assigns the reliability to the edge. The scheduling unit accepts a plan alteration request from one of the business operators to be managed, refers to automatically adjustable volumes of the product data, the value chain data, and the plan data, judges whether a related business operator can alter the plan, identifies an alternative business operator, gives a notification of the alteration of the plan to the business operator, and alters the plan data.

Systems and methods for determining an aircraft flightline delivery schedule are disclosed. In one embodiment a method includes receiving a set of milestones for delivery of the plurality of aircraft, receiving a set of costs for set of milestones, receiving a set of scheduling constraints, generating a network flow chart for each aircraft in the plurality of aircraft, the network flow chart having an order of milestones for delivery of the aircraft, determining a cost of delivery for each aircraft in the plurality of aircraft based on the network flow chart and the set of costs for the milestones, determining the aircraft flight line delivery schedule for delivery of the plurality of aircraft based on reducing a total cost for delivery of the plurality of aircraft, and outputting the determined aircraft flight line delivery schedule.

An apparatus for a license orchestrator to most efficiently distribute fee-based licenses includes a processor and a memory that stores code executable by the processor to determine that a workload is scheduled to be executed by a computing device. The computing device includes a licensable resource available for execution of the workload. The code is executable to compare a per-use licensing cost associated with using the licensable resource for execution of the workload with a cost of using existing capabilities of the computing device for execution of the workload and license and use the licensable resource for execution of the workload in response to determining that the per-use licensing cost of the licensable resource is less than using the existing capabilities of the computing device.

The systems and methods described provide improved process control operating range and capabilities and integrate process control monitoring and management with broader process automation (PA) systems process management, extending the real-time operation and control of a process control system to process handling of a PA system, and extending PA-style process management by adding real-time process controls and monitoring, and adding new functionality by permitting management of these processes to externally defined completion goals. This combination provides new functionality in dynamically determined process flexibility, extended operating range and extended process recipe definition capabilities for process control systems using this technology, and provides improved error recovery and exception handling of traditional PA systems.

In some implementations, a user device may present, on a user interface, an arc-shaped user interface element. The user device may detect a user interaction that indicates a first point on the arc-shaped user interface element. The user device may present, on the user interface, a first arc portion of the arc. The first arc portion may represent a first amount, of a total amount, to be associated with a first user account. A second arc portion may represent a second amount, of the total amount, associated with the second user account. The user device may transmit, to an account management device, information that identifies the first amount, of the total amount, to be associated with the first user account.