An apparatus and method is described comprising: classifying service ticket data relating to a service request into a service topic, wherein the service ticket data is obtained from the service request relating to a device; determining, for the service request, an extent to which the service topic matches a telemetry data class, wherein the telemetry data class relates to activities at the device; and providing an output according to said determination.

An image processing apparatus includes a processor, and a memory storing a plurality of images obtained by capturing images of a building and a three-dimensional model of the building in which members constituting the building are specified, the plurality of images and the members being stored in association with each other. The processor is configured to perform an extraction process to extract defect information of the building on the basis of the plurality of images, a selection process to select an image corresponding to a designated member from among the plurality of images in accordance with a designated criterion, and an output process to output the designated member, the selected image, and the defect information in association with each other.

Proposed are a multilingual subtitle service system and a method for controlling a service server thereof. The subtitle service system includes: a subtitle service server configured to, in response to a request from a worker, provide a subtitle content creating tool for creating a subtitle content for a content image requested by a client and evaluate task performance of the worker based on the subtitle content created by the worker; and a user terminal device configured to access the subtitle service server to transmit project information on the content image requested by the client, and, in response to a request from the worker, display a subtitle service window including the subtitle content creating tool provided by the subtitle service server.

Improvement of work is instructed based on an analysis result obtained by combining data having different timescales. A productivity improvement support system includes a time scale setting unit configured to, when 4M data having different time scales acquired from a target device contains data that satisfy a condition for detecting a state fluctuation, switch time scale of the 4M data to time scales according to a state fluctuation, a loss analysis calculation unit configured to analyze a production loss factor by using analysis model data in which the production loss factor of the target device when the condition is satisfied is determined, and a recommended work selection unit configured to select a recommended work when the production loss factor occurs from one or a plurality of recommended works by using recommended work data stored in association with the production loss factor.

There is provided a production management system capable of grasping a production line device that has caused a decrease in production efficiency and notifying an operator that the production efficiency of the entirety of the production line has decreased. A production line device including a weighing device, a packaging device, an inspection device, and a caser, and a host computer are configured to communicate via a network. In a case where a predetermined event has occurred in each of the production line devices, the production line device transmits event data indicating that the event has occurred, to the host computer. In a case where the host computer determines that production efficiency has decreased, based on the received event data, the host computer specifies the production line device that has caused the decrease in the production efficiency and outputs an alarm indicating that the production efficiency has decreased.

Systems and methods for generating visual disposition data and identifying causal event are disclosed. An example system may include an electronic mobile device to generate visual disposition data from a plurality of items in a store. The example system may further include a server to generate processed disposition data via image processing the visual disposition data and determine disposition analysis data for an item of sale from the processed disposition data. The server may further transmit the disposition analysis data, where the disposition analysis data includes an indication of a causal event for the disposal of the item of sale.

To improve prediction accuracy of a process including a reaction in a chemical plant. A prediction apparatus includes a process data processing unit that performs a predetermined processing process on process data obtained from a chemical plant, and a prediction model generation unit that generates a prediction model having learned features of the process data obtained from the chemical plant, on the basis of causality information that defines a combination of first process data and second process data or a value corresponding to the second process data among the process data obtained from the chemical plant or the process data processed by the process data processing unit. The first process data is used as an explanatory variable. The second process data or the value corresponding to the second process data is used as a response variable. Furthermore, the process data processing unit obtains a value corresponding to a reaction rate of a processing target in a predetermined period by using the process data.

A method for measuring experience quality. The method including: receiving key experience aspects (“KEAs”); administering pre-surveys to a representative subset of the experience audience, including an importance pre-survey requesting relative importance between the KEAs; and perception pre-survey requesting how closely perceptions align with each KEAs; calculating importance weights and perception weights based on the pre-surveys; performing a general survey process that includes surveying the experience audience to provide a quality rating indicating how well each of the KEAs was delivered based on their own experience; and calculating an Experience Index score as a measure of the quality of the experience that is an aggregation of the received quality ratings weighted by at least one of the importance weights or the perception weights.

A method of generating feedback for a container load process includes: during a load process for a container at a load bay, controlling a sensor assembly disposed at the load bay to capture sensor data depicting an interior of the container; at a computing device connected to the sensor assembly, detecting, based on the sensor data, a wall of items placed in the container interior; determining, at the computing device from the sensor data: (i) a boundary attribute of the detected wall, and (ii) a composition attribute of the detected wall; comparing, at the computing device, (i) the boundary attribute to a boundary criterion, and (ii) the composition attribute to a composition criterion; and responsive to at least one of the boundary attribute not meeting the boundary criterion, or the composition attribute not meeting the composition attribute, generating an alert for transmission to a client computing device.

A smart rollout recommendation system uses a modernization score that indicates a likelihood of accepting a change in an existing product to identify at least one tenant of a plurality of tenants eligible to receive the change and the timing of the rollout. The modernization score is generated using a set of attributes extracted from tenant profiles and a machine learning model.