The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.

This application relates to apparatus and methods for automatically determining and providing item advertisements to customers. In some examples, a computing device obtains transaction data identifying in-store and/or online transactions. The computing device determines a distribution of purchased items over a plurality of item categories based on the transaction data. The computing device generates factorization matrices based on applying a machine learning process to the distribution, and generates relevancy scores for the plurality of item categories based on the factorization. The computing device may then select or generate item advertisements for items associated with the item categories based on the generated relevancy scores. The selected item advertisements may be displayed to a customer, for example, on a website.

A retail customer tracking system and method is disclosed. The retail system preferably includes at least one surveillance camera for generating image data of customer interactions with products and at least one point of sale camera for generating image data of customers at a point of sale area. An analytics system determines product interactions from the image data of the customer interactions with the products and stores facial image information and the product interactions for each of the customers. When a customer arrives at a point of sale area, facial image information of the customer determined from the image data of the point of sale camera is matched to previously stored facial information for the customer, and associated product interactions for the customer are provided to a management system. The management system then provides sale cues based on the product interactions to the customer at the point of sale area.

A method and apparatus of monitoring interaction with unstructured data. The method may include receiving, from a content generator, generated content, tagging content with one or more tags to associate generated content with other content, associating content with the content generator, extracting marketing information from received generated content based on the one or more tags, and targeting the associated content generator with marketing information based on extracted marketing information.

The present disclosure provides a system and method that recommends content to a user based on a compatibility between the user's interest and attributes of the content providers. Multiple contents may be aggregated based on the compatibility among the contents created by various user groups with varying intents or objectives. The present invention provides a search method where the system searches a database to gather information based on user interests and content attributes. A customization of search results are applied multi-dimensionally to customize the search result based on user interest and content compatibility. As such, the search results are personalized to meet the user's search objective.

A system for automatically filtering and aggregating plural smart device usage and diagnostic data includes a smart device, a resource management device, and a third party system, each having communication interfaces, memory devices, and processing devices. In the resource management device, one or more sets of smart device data, such as usage profiles and/or diagnostic information, is filtered to create an extracted data set, which can be communicated to a third party system to initiate communication between a device custodian, the third party system, host entity systems associated with one or more smart device, and other system participants associated with a particular smart device or multiple smart devices.

Disclosed are a membership management system, a membership management method using membership registration by a user, and an apparatus using the method. Information about a store used by a user is received from the user's terminal, whether the store is a first membership store or a second membership store registered by the user is checked, current states of use of respective second membership stores are updated based on user's usage records when the store is a second membership store not corresponding to a first membership store, and a store satisfying a condition for recommendation is recommended as a first membership store, among multiple second membership stores, based on the current states of use of the respective second membership stores. Because a frequently used store is registered as an affiliate store based on records on the customers' actual use of stores, membership advertisements and services may be effectively used.

Systems herein relate to acquiring shopper insights from home product use and influencing shoppers to make additional future purchases of products. Further, the invention relates to electronically communicating with the shopper at the second moment of truth to provide the shopper with one or more influential messages including, but not limited to product information, e-coupons, discounts, surveys, ingredients, ingredient suggestions, recipe suggestions, entertaining, consumer reports, shopping list suggestions, wish list suggestions, and inventory list suggestions.

Systems and methods of recommending that two people form a link on a social networking system uses activities conducted by a first person on a telephony system to determine the names of individuals and businesses that the first person has communicated with through the telephony system. This list of names and individuals is then compared to the names of individuals and businesses that are members of the social networking system. If the first person is communicating with individuals or businesses who are members of the social networking system, a recommendation that they form a link on the social networking system is issued to one or both parties.

Systems and methods are disclosed for accessing first party Internet cookies. One method includes receiving, over an electronic network, a request for an electronic advertisement or an Internet cookie, wherein the request is received in response to a user requesting content from a subdomain of an advertising entity domain; and sending, to a device associated with the user, an Internet cookie having the subdomain of the advertising entity domain. The method further includes receiving, from the device associated with the user, a request for content from the subdomain of the advertising entity domain, wherein the request is received in response to the user requesting content from a domain of an online publisher; and accessing data stored in the Internet cookie sent to the device associated with the user.