G06Q30/0617

Perpendicular recording medium with oxide gradient layer

Apparatus for recording data and method for making the same. In accordance with some embodiments, a recording layer is supported by a substrate. The recording layer has a granular magnetic recording layer with a first oxide content, a continuous magnetic recording layer with nominally no oxide content, and an oxide gradient layer disposed between the respective granular magnetic recording layer and the continuous magnetic recording layer. The oxide gradient layer has a second oxide content less than the first oxide content of the granular layer.

Context-based assignment of customer service agents associated with document viewing sections
10453077 · 2019-10-22 · ·

A computerized system determines when a viewer is viewing a certain portion of an electronic document. Depending on the portion of the document being viewed, the system determines whether various agents are available to assist the viewer and provides options to the viewer for communicating with one or more of the agents.

System that dynamically determines sold-to legal entities

A system is provided that dynamically determines a sold-to legal entity associated with an electronic financial document. The system receives a request to generate the electronic financial document and qualifiers including attributes of the electronic financial document. The system further selects a supply chain financial orchestration flow based on programmable business rules and the qualifiers. The system further selects a sold-to legal entity that is defined by the selected supply chain financial orchestration flow. The system further generated the electronic financial document comprising the selected sold-to legal entity.

SYSTEM AND METHOD FOR CONSUMER SCREENING, SELECTING, RECOMMENDING AND/OR SELLING HEARING DEVICES
20190311419 · 2019-10-10 ·

A system selects a hearing device from several different available hearing devices in response to screening a consumer by providing a plurality of questions regarding the consumer's hearing that each requires a subjective response. The questions can include questions relating to hearing difficulty during one-on-one conversations, hearing difficulty during conversations with women and/or children, hearing difficulty during conversations in restaurants and/or meetings, and presence of stress and/or agitating sounds. The recommended hearing device is automatically selected for the consumer based at least in part on the subjective responses. The recommended hearing device provides enhancement of high frequencies if the responses indicate difficulty hearing women and/or children, provides reduction of low frequencies if the responses indicate difficulty hearing in restaurants and/or meetings, and provides phase cancellation if the responses indicate presence of stress and/or agitating sounds. The recommended hearing device is identified to the user for possible purchase.

System and method for contact center shared economy

A system includes a contact center to provide an interaction between a consumer and an agent workstation of the contact center, where the consumer conducts a transaction with a provider through a third party marketplace. A database stores information about a relationship between the consumer, the provider and the marketplace. The contact center to routes the consumer to the agent workstation based on the relationship.

Shopping space route guidance systems, devices and methods

System, method, and apparatus for providing route guidance to a customer in a shopping facility space are provided. A system for providing route guidance comprises a communication device configured to communicate with a user interface device, a store map database storing location information for a plurality of items available for purchase in the retail space, and a control circuit coupled to the communication device and the store map database. The control circuit is configured to receive a list of items for purchase from a user associated with the user interface device via the communication device, retrieve location information associated with each item of the list of items for purchase from the store map database, determine a route based on at least one user entered route preference and the location information associated with each item of the list of items for purchase, and provide the route to the user interface device.

VIRTUALIZED DISTRIBUTION SYSTEM OFFERING VIRTUAL PRODUCTS OR SERVICES
20190303989 · 2019-10-03 ·

In a virtualized distribution system for offering virtual products or services to clients over a distributed network a service provider manages physical resources. One or more orchestration servers having access to the physical resources run cloud management software that maintain a service providers portal to permit the service provider to manage the physical resources and accounts for distribution partners, a partner portal to permit the distribution partners to create virtual products or services using the available physical resources and establish a virtual presence on said distributed network, and a client portal for offering to clients the virtual products or services created by the distribution partners through their virtual presence. In this way product distribution can be offered as a service, which emulates the manner in which real products and services are distributed through a traditional distribution chain.

SYSTEMS, DEVICES AND METHODS OF CONTROLLING MOTORIZED TRANSPORT UNITS IN A RETAIL SHOPPING FACILITY

Some embodiments include apparatuses to fulfill customer orders comprising a motorized transport unit; a product pick unit (PPU) that cooperate with the motorized transport unit; a wireless communication network; and a central computer system configured to communicate with the multiple motorized transport units and the plurality of product pick units, and comprises a control circuit and memory storing instructions executed to cause the control circuit to: communicate an instruction to the motorized transport unit and direct the motorized transport unit to transport the product pick unit to a determined first location within the shopping facility proximate to where a first product having been ordered is located; and communicate an instruction to the product pick unit cooperated with the motorized transport unit and direct the product pick unit to retrieve the first product.

APPARATUS AND METHOD OF OBTAINING LOCATION INFORMATION OF A MOTORIZED TRANSPORT UNIT

Methods and apparatuses are provided, some apparatuses comprise: a location controller separate from a motorized transport unit, comprising: a transceiver configured to receive communications from the motorized transport unit; a control circuit; a memory storing computer instructions that when executed by the control circuit cause the control circuit to perform the steps of: obtain, from the communications, a unique light source identifier of a light source detected by the motorized transport unit, and relative distance information determined by the motorized transport unit through an optical measurement; process the at least one unique light source identifier and the relative distance information relative to a mapping of the shopping facility; and determine, in response to the processing, a location of the motorized transport unit within the shopping facility as a function of the at least one unique light source identifier and the relative distance information.

SYSTEMS AND METHODS FOR A CUSTOMER ASSISTANCE STATION

Aspects of the subject disclosure may include, for example, receiving first user input from a first user interface screen and second user input from a second user interface screen, wherein the first user interface screen is disposed at a first location on a support structure and the second user interface screen is disposed at a second location on the support structure; presenting a first series of images, wherein the first series of images is presented responsive to first user input, and wherein the first series of images is presented as a first projection in a first volume of space; and presenting a second series of images, wherein the second series of images is presented responsive to second user input, wherein the second series of images is presented as a second projection in a second volume of space. Other embodiments are disclosed.