Systems, computer programs, and methods for coordinating automated components and employee activities to facilitate fulfillment of orders for items and/or services sold by retailers and made available for delivery or pick-up at a retail location are provided. In some embodiments, the methods comprise: receiving an order; selecting a preferred source location for each retail item in the order; preparing a first portion of the order at a fulfillment center; preparing a second portion of the order at a first store; preparing a third portion of the order at a second store; combining the first and second order portions and loading the combined order portions onto a transportation vehicle for transfer to the second store; and assembling the order including the first, second, and third order portions at the second store.

A system and method for providing payments is disclosed. A method can include establishing a wireless link between a mobile device and a merchant device. After an instruction is displayed on the mobile device, a combination of a first type of input and a second type of input are received on the mobile device, first type of input including at least one button press of a physical button and the second type of input received from a user to confirm a payment for the purchase. Based on the inputs, payment data is retrieved from a memory of the mobile device. The method includes receiving the payment data at the merchant device to make the purchase, wherein receiving the payment data, via the wireless link, at the merchant device to make the purchase is performed according to a protocol for communicating the payment data to the merchant device.

In a delivery service, a picker retrieves items specified in an order by a customer. If a picker encounters an issue with an item in the order, the picker may select, via a user interface, the item and an associated template message, which requests input from the customer regarding a course of action for the item, to send to the customer. The customer may select, via another user interface, a template message describing a course of action for the item. In response to receiving one of a subset of template messages, the online concierge system displays via the user interface, a set of replacement options to the customer, who may select one of the replacement options to be sent to the picker with the template message.

Systems and restaurant locations for use with a mobile ordering system, and methods thereof, to provide at least more time-efficient pick up of orders by customers than with traditional ordering and pick up windows.

Embodiments of the present invention provide systems, methods and computer program products related to a digital portal configured to provide location triggered interactive electronic interfaces. One aspect includes transmitting computer-executable instructions to a third-party user device to provide a digital portal via a first interactive electronic interface configured to allow creation of promotion data. In response to determining that at least one real-time GPS location for at least one consumer device is within a certain distance of a defined geographical location, another aspect includes transmitting an electronic communication to the at least one consumer device to render a second interactive electronic interface related to the promotion data. In response to an electronic interface action being performed with respect to an interactive graphic icon of the second interactive electronic interface, consumer order data for purchase of an item related to the promotion data is received.

An online system provides options for selection by a user. The online system receives a query entered on a client device. The online system queries an item database to retrieve a set of items related to the query and assigns each item to a product category in a predefined taxonomy that maps items to product categories. The online system inputs each item into a prediction model trained to predict a probability that an item is available at a warehouse location. The online system determines that a first product category has low availability based on predicted probabilities for items in the first product category. Responsive to determining that a first product category has low availability, the online system generates a generic item for the first product category and sends a list of items including the generic item to the client device for display responsive to the query.

Methods, systems, and computer-readable media are provided for controlling a detail level of shopping data provided to frictionless shoppers. In one implementation, a method may comprise: receiving image data captured using one or more image sensors in a retail store; analyzing the image data to identify a plurality of product interaction events for at least one shopper in the retail store; determining shopping data associated with the plurality of product interaction events; determining a likelihood that the at least one shopper will be involved in shoplifting; based on the determined likelihood, determining an update rate for updating the at least one shopper with the shopping data; and delivering the shopping data to the at least one shopper at the determined update rate.

A sensing device can include an accelerometer, a transceiver, and a computing device in communication with the accelerometer and transceiver. The computing device can transmit a first set of signals at a first power level to a remote device. The computing device can determine, via the accelerometer, a movement of the sensing device. The computing device can increase a power level for transmission from the first power level to a second power level in response to the movement. The computing device can transmit future signals at the second power level to the remote device.

A system for determining whether shoppers are eligible for frictionless checkout is disclosed. The system has a processor that obtains image data captured using image sensors positioned in a retail store. The processor analyzes the image data to identify at least one shopper at one or more locations of the retail store. The processor detects, based on the analysis of the image data, at least one product interaction event associated with an action of the at least one shopper at the one or more locations of the retail store. Further, based on the detected at least one product interaction event, the processor determines whether the at least one shopper is eligible for frictionless checkout. In response to a determination that the at least one shopper is ineligible for frictionless checkout, the processor causes delivery of an indicator that the at least one shopper is ineligible for frictionless checkout.

A system to manage bi-directional electronic commerce order fulfillment process is disclosed. A processing subsystem including an order receiving module to receive one or more purchase orders corresponding to one or more products from a buyer at a first platform. An order handling module determines product state information associated with the first platform, identifies a requirement of transferring the one or more purchase orders corresponding to the one or more products to a second platform, transfers the one or more purchase orders from the first platform to the second platform via one or more order transferring processes. An order fulfilment module conveys buyer information associated with purchasing of the one or more products to the second platform, manages one or more payment options for financing the one or more products, receives delivery initiation information of the one or more products to the buyer, obtains an order fulfillment confirmation.