Patent classifications
H04L51/56
Seamless communication resource transition between a group-based communication system and an external communication system
Method, apparatus and computer program product for seamless communication resource transition are described herein. A user may wish to share an external communication resource within a group-based communication system. Settings may be provided allowing the user to more effectively share the external communication resource. The user may select the appropriate settings such that the external communication resource can be transmitted to the group-based communication system for display in accordance with the selected settings.
Omnichannel communication system
A plurality of communication channels available to initiate a communication session with a message recipient are determined. The communication session is initiated by providing a first message to the message recipient via a select communication channel of the determined communication channels. An indication of a response to a plurality of response options provided in the first message is received from the message recipient via the selected communication channel. The communication session with message recipient is resumed via a second communication channel that is different than the selected communication channel by providing to the message recipient a second message.
Omnichannel communication system
A plurality of communication channels available to initiate a communication session with a message recipient are determined. The communication session is initiated by providing a first message to the message recipient via a select communication channel of the determined communication channels. An indication of a response to a plurality of response options provided in the first message is received from the message recipient via the selected communication channel. The communication session with message recipient is resumed via a second communication channel that is different than the selected communication channel by providing to the message recipient a second message.
ELECTRONIC MESSAGING PLATFORM THAT ALLOWS USERS TO EDIT AND DELETE MESSAGES AFTER SENDING
Systems, methods, and computer media for manipulating electronic messages are provided herein. A system for editing electronic messages can include at least one processor, and an application. The application can be configured to, when executed by the at least one processor, send an electronic message from a sender messaging account to a recipient messaging account, edit the message after it has been sent to the recipient messaging account to create an edited message and replace the sent message with the edited message in a same relative location of the sent message in the recipient's inbox, or delete the sent message or the edited message from the recipient's inbox.
ELECTRONIC MESSAGING PLATFORM THAT ALLOWS USERS TO EDIT AND DELETE MESSAGES AFTER SENDING
Systems, methods, and computer media for manipulating electronic messages are provided herein. A system for editing electronic messages can include at least one processor, and an application. The application can be configured to, when executed by the at least one processor, send an electronic message from a sender messaging account to a recipient messaging account, edit the message after it has been sent to the recipient messaging account to create an edited message and replace the sent message with the edited message in a same relative location of the sent message in the recipient's inbox, or delete the sent message or the edited message from the recipient's inbox.
CONVERSATION MERGING FOR ELECTRONIC DEVICES
Aspects of subject technology provide systems and methods for generation and distribution of a stable identifier associated with multiple aliases of a user account. The stable identifier may be provided to various electronic devices by a server, responsive to requests associated with communications to those devices from one of the associated aliases. In this way, messaging applications can utilize the stable identifier to merge conversations from a single user having multiple aliases, and secure access to a secure device can be provided to an authorized user, even if the authorized user attempts access from an unauthorized account alias.
CONVERSATION MERGING FOR ELECTRONIC DEVICES
Aspects of subject technology provide systems and methods for generation and distribution of a stable identifier associated with multiple aliases of a user account. The stable identifier may be provided to various electronic devices by a server, responsive to requests associated with communications to those devices from one of the associated aliases. In this way, messaging applications can utilize the stable identifier to merge conversations from a single user having multiple aliases, and secure access to a secure device can be provided to an authorized user, even if the authorized user attempts access from an unauthorized account alias.
USER-CENTRIC CONNECTIONS TO A LOCATION COMPRISING DIGITAL COLLABORATION TOOLS
A method, device and system for providing user-centric connections to a location comprising digital collaboration tools, as well as software for carrying out the method. The method includes a network device having a beacon system for proximity detection and a BYOD (Bring Your Own Device). A confirmed BYOD proximity can be used to initiate the setup of a data channel between the network device and the BYOD, and further join the BYOD to a UC (Unified Communications systems and tools) session.
System and method for multi-channel dynamic advertisement system
A system and method for multi-channel dynamic advertisement testing. The system comprises a multi-platform adaptive ad campaign manager, a dynamic advertisement engine, a campaign database, and an omnichannel text-based communicator. The system receives customer interactions with two advertisement test variants, establishes a real-time media stream between a customer device and a second user device, and monitors the media stream to collect data related to effectiveness of the advertisement variants. The system may analyze media stream data together with a plurality of other data types to statistically determine which of the two advertisement variants resulted in better performance based on a variety of advertisement metrics. The system may use the plurality of data and the statistical analysis to suggest an advertisement element to be altered in the next round of advertisement variant testing. This system can combine data collection and analytics for an ad campaign together into one system.
INFORMATION PROCESSING APPARATUS, METHOD OF CONTROLLING INFORMATION PROCESSING APPARATUS, AND STORAGE MEDIUM
According to an aspect of the present disclosure, an information processing apparatus transmitting a message to an information-sharing service managing messages on a thread format including a plurality of messages, the information processing apparatus comprising at least one memory that stores instructions, and at least one processor that executes the instructions to obtain, in a case where a user transmits a first message as a reply to the messages on the thread format, information on a plurality of threads for a first destination group of the first message from the information-sharing service, extract first threads for the destination group from the information on the plurality of threads, the user participating in the first threads, and display the first threads as a first destination of the first message.