An IA server (call control apparatus) 31 includes a plurality of execution units 311A to 311C that execute respective virtual machines of a plurality of disaster recovery stations corresponding one-to-one to a plurality of active stations including a call control server that performs call processing at normal times, the plurality of disaster recovery stations including a virtualized call control server that performs call processing when an active station is not operating, and a control unit 312 that controls an operation of the virtual machines of the plurality of disaster recovery stations. The control unit 312 activates, at normal times, the virtual machines of the plurality of disaster recovery stations corresponding one-to-one to the plurality of active stations inside of the one hardware apparatus, deactivates, when any active station of the plurality of active stations is not operating, a virtual machine of a disaster recovery station of the plurality of disaster recovery stations other than a virtual machine of a disaster recovery station of the plurality of disaster recovery stations corresponding to the active station not operating, and operates only the virtual machine of the disaster recovery station corresponding to the active station not operating. At normal times, each of the virtual machines of the plurality of disaster recovery stations repeatedly receives data related to call processing from a corresponding active station of the plurality of active stations at a predetermined timing.

Methods, systems and processor-readable media for providing instant/real-time voice alerts automatically to remote electronic devices. An activity can be detected utilizing one or more sensors. A text message indicative of the activity can be generated and converted into a digitized voice alert. The activity can also be a live utterance (e.g., a live announcement), which can then be instantly converted into a digitized voice alert for automatic delivery in a selected series of languages following the base language (e.g., English). The combined digitized voice alert can then be instantly transmitted through a network for broadcast of consecutive alerts (e.g., English followed by Spanish followed by Vietnamese, etc.) to one or more remote electronic devices that communicate with the network for an automatic audio announcement of the digitized voice alert through the one or more remote electronic devices.

Methods, systems and processor-readable media for providing instant/real-time voice alerts automatically to remote electronic devices. An activity can be detected utilizing one or more sensors. A text message indicative of the activity can be generated and converted into a digitized voice alert. The activity can also be a live utterance (e.g., a live announcement), which can then be instantly converted into a digitized voice alert for automatic delivery in a selected series of languages following the base language (e.g., English). The combined digitized voice alert can then be instantly transmitted through a network for broadcast of consecutive alerts (e.g., English followed by Spanish followed by Vietnamese, etc.) to one or more remote electronic devices that communicate with the network for an automatic audio announcement of the digitized voice alert through the one or more remote electronic devices.

An example of a medical equipment and responder management system is configured to register potential responders to an emergency event, receive event information including an event location and an event type, provide an automatic notification that includes the event information and mapping information to first and second mobile computing devices associated with first responder and second responders selected from the potential responders, receive a confirmation that the first responder will bring a first item of registered medical equipment to the event, and provide an indication to the second mobile device that the second responder should proceed to the event without the first item of equipment, where the mapping information indicates a location of the first item of equipment located near a first mobile device current location and the current locations of the first and second mobile devices relative to the locations of the event and the first item of equipment.

A security system is provided. The security system includes a control panel located within a secured space, a plurality of sensors coupled to the control panel that detect security events within the secured space, a user interface within the secured area coupled to the control panel, a camera located in the user interface that collects video images in the secured space surrounding the user interface upon activation of one of the plurality of sensors, a sound transducer located in the user interface, a programmed processor within one of the user interface and the control panel that supports VoIP calls between a called or calling party and the user interface and a control button on the user interface that activates a VoIP connection with a called or calling party through the user interface and control panel.

A security system is provided. The security system includes a control panel located within a secured space, a plurality of sensors coupled to the control panel that detect security events within the secured space, a user interface within the secured area coupled to the control panel, a camera located in the user interface that collects video images in the secured space surrounding the user interface upon activation of one of the plurality of sensors, a sound transducer located in the user interface, a programmed processor within one of the user interface and the control panel that supports VoIP calls between a called or calling party and the user interface and a control button on the user interface that activates a VoIP connection with a called or calling party through the user interface and control panel.

Various systems described herein may allow a user's personal information, such as their medical history, to be automatically delivered to appropriate emergency personnel in response to a reported emergency, such as a 911 call, activation of a smoke alarm or security system, or other emergency. Various items of personal and confidential information may be stored in a secure location, and the user may provide advanced approval to have the information automatically delivered to emergency responders in response to a request for emergency assistance. For example, after the user initiates a request for emergency assistance, a computing device may determine whether the user has granted approval for emergency delivery of the user's confidential information, and if such approval has been granted, the computing device may request the delivery of the user's confidential information to the emergency responders.

Described herein are methods, devices, media, and systems for automatic public safety answering point lookup, location tracking of first responders, and facilitating data exchange during emergency communications.

Described herein are methods, devices, media, and systems for automatic public safety answering point lookup, location tracking of first responders, and facilitating data exchange during emergency communications.

There is provided a universal integrated circuit card (UICC) for controlling radio communications via a radio communications network to and from a host device in which the UICC is installed in use, the UICC comprising: a microprocessor for controlling the operation of the UICC; a data store for storing data relating to the operation of the UICC, the data store comprising: a plurality of mobile operator network profiles including: an operational profile comprising radio communications network settings for connecting the host device to a first radio communications network; and a bootstrap profile comprising radio communications network settings for connecting the host device to a second radio communications network; and a program comprising a plurality of instructions for configuring operation of the UICC; wherein, in use, the microprocessor is configured by the program to: use the operational profile to connect the host device to the first radio communications network; detect a loss of operational connectivity with the first radio communications network; and use the bootstrap profile to connect the host device to the second radio communications network to re-establish radio communications to and from the host device. There is further provided a host device comprising a processor having a memory, a radio module for connecting the host device to a radio communications network, and the universal integrated circuit device. There is further provided a method of operating a UICC, and a computer-implemented method of re-establishing a radio communications network connection between a host device and a network platform providing the radio communications network connection, wherein the host device includes a UICC.