The present disclosure relates to current geographical location displaying methods and devices. One example method includes detecting whether a user initiates an emergency call, in response to detecting that the user initiates an emergency call, obtaining current geographical location information, and presenting the current geographical location information on an emergency call screen. A presentation form comprises at least one of a text form and a map form.

Systems, methods, computer systems, and computer-readable code for implementing methods for client relation management in which fewer call-in numbers need to be maintained. A method for client relation management preserves a more-complete record of online and offline interactions of a customer with systems provided by a plurality of service providers. A session identifier (SID) is associated with a customer upon interaction of the customer with a website provided by a first service provider. Website interaction information is received from the first service provider and is associated with the SID. Information associated with an incoming call from the customer at a call-in number at a call center maintained by a second service provider is used to associate the incoming call with the SID, creating a record of an offline interaction between the customer and an agent of the call center. The record of the offline interaction is associated with the SID.

Enhancements of and to cell phone operations are based in whole or in part on determining the location of the cell phone. Systems and methods select and determine locations or areas of importance or relevance, and based on that information and other programmed factors affect or alter the operations of the cell phone. While the systems and methods are illustrated by use of cell phone embodiments and applications, they are equally applicable to virtually any portable or mobile communication device, including for example, wireless laptop computers and PDAs.

A system can receive, over one or more networks, location data from a computing device of a requesting user, where the location data indicates a current position of the requesting user. The system can repeatedly determine, based at least in part on location data corresponding to a directional heading of a proximate transport provider in relation to the current position of the requesting user, an optimal rendezvous location for the requesting user prior to the requesting user transmitting a service request to the network computer system. The system may then transmit, over the one or more networks, data corresponding to the optimal rendezvous location to the computing device of the requesting user.

Systems and methods may be used for providing an emergency text service via a mobile device. These systems and methods may include receiving an indication that an emergency text service has been started at the mobile device, generating a user interface component for entry of a location by a user, and receiving, via the user interface component, location information entered by the user. The systems and methods may include separately determining a probable location of the mobile device without user input and sending, in a single emergency communication, both the location information entered by the user and the probable location of the mobile device.

Systems and methods may be used for providing a location of a device during an emergency communication. These systems and methods may include operations (e.g., performed by a processor), including detecting that an emergency service call has been started at the device, and initiating a digital assistant in response to detecting that the emergency service call has been started. The systems and methods may include operations including parsing audio during the emergency service call to determine a request for location information, and providing audio, by the digital assistant during the emergency service call, indicating a location based on location information determined at the device.

A Voice over Internet Protocol (VoIP) endpoint device is configured to interface with a VoIP server provides VoIP services to a plurality of VoIP-capable endpoint devices. The VoIP endpoint device includes at least one computer processor circuit and memory circuit that are configured to receive current geolocation data. The VoIP endpoint device retrieves previously-reported geolocation data from the memory circuit and determines, based upon the previously-reported geolocation data and the current geolocation data, that a mismatch trigger event has occurred. The VoIP endpoint device sends, in response to the determining, the current geolocation data from the particular endpoint device to the VoIP server. The current geolocation data is stored in the memory circuit.

User profile data of a caller and time-stamped event data from one or more data sources are received. An incoming call initiated by a caller device of the caller is detected, and device data associated with the caller device that includes a geolocation is received. In response to an initiation of the incoming call, an inference framework is applied to infer a situational context of the caller based on an analysis of the time-stamped event data, the user profile data of the caller, and the device data. The contextual information for the situational context of the caller is sent to the recipient device for presentation via the recipient device. Feedback of a call recipient is received from the recipient device following the presentation. Accordingly, one or more inference rules of the inference framework are modified via a machine-learning algorithm to generate a modified inference framework based on the feedback.

Enhancements of and to cell phone operations are based in whole or in part on determining the location of the cell phone. Systems and methods select and determine locations or areas of importance or relevance, and based on that information and other programmed factors affect or alter the operations of the cell phone. While the systems and methods are illustrated by use of cell phone embodiments and applications, they are equally applicable to virtually any portable or mobile communication device, including for example, wireless laptop computers and PDAs.

Novel tools and techniques are provided for implementing prevention of foreign initiated fraudulent or unauthorized use of calling service. In various embodiments, a computing system might receive, from a first user device associated with an originating party, a request to access a first account of a calling system and an access code. Based on a determination that the received access code is valid, the computing system might determine whether the first user device associated with the originating party is located in a foreign country. If so, the computing system might determine whether a database contains a configurable flag indicating that international access is not allowed for the first account. If so, the computing system might initiate one or more first actions. If not, the computing system might provide the first user device with access to the first account of the calling system.