H04M2250/62

COMPLEX COMPUTING NETWORK FOR IMPROVING STREAMING OF AUDIO CONVERSATIONS AND DISPLAYING OF VISUAL REPRESENTATIONS ON A MOBILE APPLICATION

Systems, methods, and computer program products are provided for improving of audio conversations and displaying of visual representations among mobile devices. For example, a method comprises determining a first user accesses a mobile application on a first mobile device of a first user; determining a second user accesses the mobile application on a second mobile device of the second user; initiating audio communication between the first mobile device of the first user and the second mobile device of the second user; and streaming the audio communication, either as a substantially live stream or as a recorded stream, to a third mobile device of a third user.

COMPLEX COMPUTING NETWORK FOR GENERATING AND HANDLING A WAITLIST ASSOCIATED WITH A SPEAKER IN AN AUDIO CONVERSATION ON A MOBILE APPLICATION

Systems, methods, and computer program products are provided for generating and handling a waitlist during an audio conversation on a mobile application. For example, a method comprises: receiving a request from a first user, listening to a first audio conversation involving a second user and a third user, to join a waitlist associated with the second user or the first audio conversation; adding the first user to the waitlist associated with the second user or the first audio conversation; enabling the second user to view the waitlist; and initiating a second audio conversation between the second user and a user on the waitlist upon termination of the first audio conversation.

Systems and methods for optimization of transmission of real-time data via network labeling
11159598 · 2021-10-26 · ·

The present invention relates to systems and methods for network labeling in order to enhance real time data transfers. A network for a real time data transfer is identified and predictive models for network performance are compared against to determine if the network is suitable for the data transfer. If the network is predicted to be unsuitable for transmission an alternate means for connection may be suggested. The alternate suggestion may include delaying the data transfer until the network is expected to be in better conditions, connecting to another access point in the network, or switching to another network entirely. During the data transfer, the quality of the network is monitored in order to update the predictive models for the network's quality.

METHODS AND SYSTEMS FOR PROVIDING ENTERPRISE SERVICES TO WEARABLE AND MOBILE DEVICES

Methods and systems are provided for enhancing communications mobility in an enterprise using a distributed communication controller. The distributed communication controller identifies a user device, verifies the device and delivers enterprise communication services to the user via the user device without requiring the execution of an enterprise communication application by the wearable device. When the user device is a wearable device, a wireless message is sent from the wearable device in physical proximity to the distributed communication controller that contains identification information. Based on the identification information, user information associated with the user of the user device is retrieved and then used to determine whether enterprise communication services are available for the user. Next, the user is verified through an interaction with the user device and the distributed communication controller and the enterprise communication services are provided to the user by the distributed communication controller.

PORTABLE MULTIFUNCTION DEVICE, METHOD, AND GRAPHICAL USER INTERFACE FOR CONFERENCE CALLING

The present disclosure generally relates to managing phone calls. In some embodiments, an electronic device with a touch screen displays a phone call user interface which includes informational items associated with phone calls as well as other affordances. In some embodiments, the electronic device displays an incoming call user interface that includes selectable options that, when selected via user input, display different user interfaces.

CONVERSATION CREATING METHOD AND TERMINAL DEVICE
20210320995 · 2021-10-14 · ·

This disclosure provides a conversation creating method, including: receiving, by the terminal device, a first input which is performed on a first image that includes at least one face image (201) by a user; displaying, in response to the first input, an icon of at least one communication program (202); receiving, by the terminal device, a second input which is performed by the user (203); and displaying, in response to the second input, a conversation interface that includes M target identifiers (204), where each of the target identifiers is used to indicate one user, M users indicated by the M target identifiers include users indicated by K face images in the at least one face image, and the M target identifiers are identifiers in a target communication program corresponding to the second input, where M and K are both positive integers, and K is less than or equal to M.

System and method for managing calls
11146673 · 2021-10-12 · ·

A computer-implemented method for managing calls in a collaboration environment is provided. The method includes receiving, by a processor, a call into a collaboration session of the collaboration environment. The method also includes identifying, by the processor, a user from a plurality of users associated with the collaboration session, based on at least one of contextual information regarding the call and information regarding the plurality of users. The method further includes providing, by the processor, an interface on a device associated with the identified user, wherein the interface enables the identified user to instruct the device to handle the call within the collaboration session.

Haptic feedback during phone calls

A method for providing haptic feedback to participants of multi-party phone conversations that includes opening a communications session with a conference system for at least two users each having user specific communications devices, user specific conduct measuring devices, and user specific haptic feedback device registered with the conference system. Analyzing content of the communications session from content received by the conference system through the user specific communications device for at least one of the users; and capturing status for said at least two users from data measured by the user specific conduct measuring device for the at least two users. Determining with the conference system if the content of the communications session and the status of said at least two users calls for input by the user through said user specific communications device. Sending a feedback signal from the conference system to the user specific haptic feedback device.

Softphone control integration
11079910 · 2021-08-03 · ·

A computing device may send a request to a telephony server over a network to initiate a call with a telephony device, and may output for display a graphical user interface (GUI). A first process executing at the computing device may provide a first one or more call controls in the GUI for controlling the call. A second process executing at the computing device may provide a second one or more call controls in the GUI for controlling the call. In response to receiving user input indicative of a selection of a call control from the first one or more call controls to perform an action for the call, the second process may update the second one or more call controls based at least in part on the action to be performed.

SYSTEM AND METHOD FOR MANAGING TRUSTED RELATIONSHIPS IN COMMUNICATION SESSIONS USING A GRAPHICAL METAPHOR
20210176204 · 2021-06-10 ·

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for linking participants in a communication session. The method includes presenting a set of connected graphical elements on a graphical user interface (GUI) representing a structure of the communication session and a trusted relationship between a first participant and a second participant in the communication session, establishing a bidirectional link between the first participant and the second participant, wherein the communication device exchanges trusted information between the first participant and the second participant, and displaying a depiction of the bidirectional link to at least one participant in the communication session. The method optionally includes negotiating a calendar event with the second participant via the bidirectional link based on the trusted information. Graphical elements associated with the first and second participants can depict one or more of presence, context, and persona information.