A method for controlling a terminal through a voice input is provided. The method includes receiving a voice input when the terminal is in a state in which the terminal is locked and performing an operation corresponding to the voice input if the voice input corresponds to a preset command.

Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence.

Architecture that allows a user to control the way a connection is made to a destination. A destination can be tagged with an attribute that defines how the connection to that destination should be routed. For example, a phone address book allows the user not only to enter the usual call recipient information such as name and telephone number, but also to add an attribute in the form of a network identifier associated with a network that should be used when connecting to the destination. Where multiple networks are associated with the destination, the phone subsystem, recognizing that the destination now has multiple network IDs for connecting the call, can prompt the user to select the desired network pathway. The user can also tag the destination with a protocol that should be employed. Thus, not only will the phone be connected according to the network, but according to the protocol.

In a method for use in Interactive Voice Response (IVR) systems, an IVR is configured such that voice prompts provided to a caller vary systematically and caller hang-up activity is attributed to the particular version of a prompt played to the caller. Voice prompt modifications are chosen based on how long the caller willingly listens to the voice prompt. A relatively short time listening to a prompt before hang-up, indicates dissatisfaction with that prompt. The system compares caller hang-up rates for each of the phrases in a prompt and chooses the optimum solution, which is the variant of the prompt with the longest caller listening time. Optionally, the system compares hang up rates to a threshold and contingent on that comparison chooses an alternative version of the prompt.

A device including a processor and a memory that includes instructions that, when executed by the processor, cause the processor to perform operations. The operations include receiving an indication that a plurality of call alert options are authorized by a second device. The operations also include receiving input selecting a call alert option of the plurality of call alert options. The operations further include sending a call request from the first device to the second device, wherein the call request includes data related to the call alert option.

Technologies for adaptive audio communications include a telecommunications device configured to collect session data of a communication session that includes an audio stream between a user of the telecommunications device and at least one other user of a remote telecommunications device. The telecommunications device is further configured to determine a session context of the communication session based on the collected session data, determine whether the session data includes an anomaly, and adjust, in response to a determination that the anomaly was detected, at least one of a portion of the audio stream of the communication session and a setting of the telecommunications device based on the anomaly. Other embodiments are described and claimed.

The embodiments of the present invention provide a method for prompting identification card information, a mobile terminal and an electronic device. The method for prompting information includes: determining a most appropriate identification card from the more than one identification card when an identification card is to be used; and displaying information of the more than one identification card on a display screen of the electronic device, wherein the most appropriate identification card and other identification cards are displayed discriminatively. In the embodiments of the present invention, an appropriate identification card may be recommended to the user, and the user can be prompted intuitively, so as to obtain better user experiences.

In a method for use in Interactive Voice Response (IVR) systems, an IVR is configured such that voice prompts provided to a caller vary systematically and caller hang-up activity is attributed to the particular version of a prompt played to the caller. Voice prompt modifications are chosen based on how long the caller willingly listens to the voice prompt. A relatively short time listening to a prompt before hang-up, indicates dissatisfaction with that prompt. The system compares caller hang-up rates for each of the phrases in a prompt and chooses the optimum solution, which is the variant of the prompt with the longest caller listening time. Optionally, the system compares hang up rates to a threshold and contingent on that comparison chooses an alternative version of the prompt.

Disclosed are a mobile communication terminal for receiving a call while running an application and a method for same according to the present invention. The present invention provides the mobile communication terminal for receiving a call while running the application and the method for same, comprising: an input portion for receiving inputted information according to an operation of a key or a menu by a user; a control portion for running the application for an additional function according to the inputted information that is received, and controlling so that when an incoming signal is received, a call reception window indicating call connection status information with respect to the incoming signal is displayed on a portion of an additional function running screen; and a display for receiving a control signal from the control portion and displaying same on the screen, wherein the call reception window is displayed on the portion of the screen from which the application is run when the incoming signal is received while running the application for the additional function, thereby allowing continuous use of the additional function without disruption of application use due to receiving a call, and allowing control of call-related functions by using the call reception window so that the call-related functions can be controlled even while using another application.

Architecture that allows a user to control the way a connection is made to a destination. A destination can be tagged with an attribute that defines how the connection to that destination should be routed. For example, a phone address book allows the user to not only enter the usual call recipient information such as name and telephone number, but also to add an attribute in the form of a network identifier associated with a network that should be used when connecting to the destination. Where multiple networks are associated with the destination, the phone subsystem, recognizing that the destination now has multiple network IDs for connecting the call, can prompt the user to select the desired network pathway. The user can also tag the destination with a protocol that should be employed. Thus, not only will the phone be connected according to the network, but according to the protocol.