There is a growing problem in correctional facility telecommunications systems in which parties on a voice call may connect inmate callers with restricted parties. Prison communication systems monitor calls to prevent such activity, but in Voice over Internet Protocol (VoIP) environments such systems may fail to detect this activity. The present disclosure provides details of a system and method for using SIP messages common in VoIP environments to detect illicit activity initiated by a party on a voice call within a controlled environment. Scenarios are detected in which a called party connects an inmate caller to a restricted party via three-way call conferencing, call forwarding, or other call features. Corrective actions are then taken when such activity is detected, such as call blocking or alerting officials illicit activity is occurring.

There is proposed a system and method for identifying at least one application user (user) of at least one wireless communication device (device). The method envisages providing a server connected with a machine-readable medium including at least part of a database and configured to transmit data to the device, creating an identifier of a connection session (session identifier) with the device wherein the session identifier is associated with the device's identifier, saving the session and device's identifiers in the database, transmitting the session identifier to the device to be recorded in the device's storage, receiving the session identifier and the user's identifier from the device, saving the session identifier and the user's identifier in the database, and associating the session identifier and the user's identifier with the device identifier.

A system and method according to the principles of the invention identifies mobile phone aliases. The system processes mobile location data and call event data to generate mobility profiles. The profiles indicate a mobile's geographic zone history over a specified time. To produce a mobility profile, the system aggregates location data into zones and associates the zones with times of day, week or month. Particular zones for different mobiles can be compared according to weighting algorithms to provide data indicating whether the mobiles belong to the same user.

A system for providing help includes a preprogrammed kit that includes at least one digital assistant and a virtual private network repeater for connecting to a data provider for connecting the digital assistant to a server. A plurality of agent computers is connected to the server by a data network. The digital assistant is preprogrammed with a skill for recognizing a preprogrammed specific utterance and the digital assistant is pre-configured to connect with the virtual private network repeater. After the preprogrammed specific utterance is detected by the digital assistant, the digital assistant initiates a request for help to the server and upon receiving the request for the help, the server assigns one of the agent computers and forwards the request for help to the one of the agent computers.

A telecommunications network comprises an access network and a core network. The access network is a packet switched oriented access network. A user equipment comprises or is able to access the local emergency service information. The local emergency service information is provisioned or provided to the user equipment by the telecommunications network or by another telecommunications network. A packet switched emergency call is initiated, by the user equipment, while the user equipment is connected to the telecommunications network, and an emergency uniform resource name is transmitted, by the user equipment, to a network node of the telecommunications network. The emergency uniform resource name comprises: country and/or network information; and emergency type information and/or emergency call telephone number information. The packet switched emergency call is transferred or routed to a public safety answering point. The public safety answering point is chosen based on the transmitted emergency uniform resource name.

Techniques for controlling reactivation of service functions are described. Implementations, for example, enable various ways of controlling and storing service objects that provide service functions.

A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for a plurality of entities configured for use of the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A micro-service request is processed according to the entity configuration. The micro-service request is a request for use of at least one micro-service of the platform system on behalf of the entity. Use of each micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of each micro-service on behalf of the entity. Entity configuration includes micro-service configuration, and micro-service configuration specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.

Methods and systems may provide carrier ENUM based routing for subscriber devices (e.g., voice or other multimedia services over IP) to locate and to connect to subscriber devices of another IP peering carrier. A private ENUM database may be used to connect subscribers of disparate carriers using a domain for designated breakout gateway control functions.

Aspects of the subject disclosure may include, for example, providing a request associated with a call session to a server, wherein the request includes capability information associated with user equipment. A codec is identified according to the capability information to obtain an identified codec, which facilitates media service to the user equipment. The media service is accessed from a media resource function, which in turn, is accessed by the server responsive to the identified codec. An operable resource identifier is identified responsive to a search of a codec table, wherein the server accesses the operable resource identifier associated with the media resource function from a domain name server responsive to the resource identifier not being available at the codec table. Other embodiments are disclosed.

A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for a plurality of entities configured for use of the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A micro-service request is processed according to the entity configuration. The micro-service request is a request for use of at least one micro-service of the platform system on behalf of the entity. Use of each micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of each micro-service on behalf of the entity. Entity configuration includes micro-service configuration, and micro-service configuration specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.