A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.

A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.

A computer-implemented method includes generating at least one call detail record for each call initiated on a communication network, aggregating the call detail records generated over a predetermined time period to provide an aggregated call detail record, and calculating a call set up failure rate for the calls from the aggregated call detail record, wherein the call set up failure rate is a measure of the amount of calls that failed prior to ringing at a called party's device. The computer-implemented method further includes adjusting parameters of the communication network when the call set up failure rate is above a threshold.

A computer-implemented method includes generating at least one call detail record for each call initiated on a communication network, aggregating the call detail records generated over a predetermined time period to provide an aggregated call detail record, and calculating a call set up failure rate for the calls from the aggregated call detail record, wherein the call set up failure rate is a measure of the amount of calls that failed prior to ringing at a called party's device. The computer-implemented method further includes adjusting parameters of the communication network when the call set up failure rate is above a threshold.

An IA server includes a plurality of execution units that execute respective virtual machines of a plurality of disaster recovery stations corresponding one-to-one to a plurality of active stations. The plurality of disaster recovery stations includes a virtualized call control server that performs call processing when an active station is not operating, and a control unit that controls an operation of the virtual machines. The control unit activates, at normal times, the virtual machines, and deactivates, when any active station of the plurality of active stations is not operating, a virtual machine of a disaster recovery station of the plurality of disaster recovery stations other than a virtual machine of a disaster recovery station of the plurality of disaster recovery stations corresponding to the active station not operating, and operates only the virtual machine of the disaster recovery station corresponding to the active station not operating.

An IA server includes a plurality of execution units that execute respective virtual machines of a plurality of disaster recovery stations corresponding one-to-one to a plurality of active stations. The plurality of disaster recovery stations includes a virtualized call control server that performs call processing when an active station is not operating, and a control unit that controls an operation of the virtual machines. The control unit activates, at normal times, the virtual machines, and deactivates, when any active station of the plurality of active stations is not operating, a virtual machine of a disaster recovery station of the plurality of disaster recovery stations other than a virtual machine of a disaster recovery station of the plurality of disaster recovery stations corresponding to the active station not operating, and operates only the virtual machine of the disaster recovery station corresponding to the active station not operating.

A computer-implemented method includes generating at least one call detail record for each call initiated on a communication network, aggregating the call detail records generated over a predetermined time period to provide an aggregated call detail record, and calculating a call set up failure rate for the calls from the aggregated call detail record, wherein the call set up failure rate is a measure of the amount of calls that failed prior to ringing at a called party's device. The computer-implemented method further includes adjusting parameters of the communication network when the call set up failure rate is above a threshold.

A computer-implemented method includes generating at least one call detail record for each call initiated on a communication network, aggregating the call detail records generated over a predetermined time period to provide an aggregated call detail record, and calculating a call set up failure rate for the calls from the aggregated call detail record, wherein the call set up failure rate is a measure of the amount of calls that failed prior to ringing at a called party's device. The computer-implemented method further includes adjusting parameters of the communication network when the call set up failure rate is above a threshold.

The present disclosure provides a method of measuring the effectiveness of an intervention in a hybrid fiber-metal access network. The effectiveness measure is determined in accordance with the improvement in the attenuation and the maximum achievable data rate. The effectiveness measure is used to determine whether a further network intervention is required.

A communication normal-operation availability checking apparatus is provided for checking normal-operation availability of communications that go through a first network, a second network and a third network. The communication normal-operation availability checking apparatus includes: a list generation unit configured to generate a list including one or more carriers that provide a detectable first network; and a checking unit configured to check the normal-operation availability of the communications by executing a test that goes through the first network based on the list.