A method for processing a communication between a first party and a second party is disclosed. A communication is received from the first party, the communication having first party information, and second party information. An entry in a database is identified that matches at least one of the first party information and the second party information and for which a predetermined rule is satisfied. A telephone number associated with the matching database entry is selected. The selected telephone number is transmitted to the second party.

Techniques for performing data exchanges during voice call sessions is described. In one example, a network server may facilitate a voice call session between user devices and associate a unique session number (USN) to each of the voice call sessions. The USN may be used as a reference when toggling between voice call sessions. In one example, when a particular voice call session is toggled to an active state, the network server may limit recipients of sensitive financial information to be between transacting parties in the active voice call session. By isolating other user devices that are not privy to transactions in the active voice call session, the chances for a transacting party in the active voice call session to accidentally send payments, for example, to an unintended recipient can be substantially minimized.

Communication between an owner of a lost tracking device and a finder of a lost tracking device is established. A tracking system receives an identifier of a tracking device and a request for a web page from a mobile device that has captured an image of a smart code on the tracking device. The smart code is embedded with a URL to the web page. The system displays the web page on the mobile device and prompts the user to provide a location of the mobile device. The location is associated with the identifier of the tracking device. A notification indicating the location of the tracking device is generated for the owner. The owner is prompted to provide information to establish contact with the finder of the device, and the web page is populated with the owner's provided information for display on the finder's mobile device.

.[.Anonymous voice communication between a first station and a second station is fascilitated by providing an interface that allows input of a transaction specification from at least one of the first and second stations. A reference code associated with the transaction is generated, there being a defined relationship between the reference code and the address of the second station for voice communication. The reference code is supplied to the first station, and a voice communication request and the reference code are recieved from the first station. The reference code is used to recover said address and a channel for voice communication is opened between said first and second stations. Voice communication can thereby be established between the first and second stations without providing the address of the second station to the first station. .]. .Iadd.An Internet based service system may include one or more servers, software, or storage units for use in data mining user information. The disclosed service may facilitate users posting information, connecting to other users, and making transactions over the Internet. Data from each transaction submitted through the service are data mined. The collected data may include personal information, private data, interest, intellectual property, and the like. For increasing transactions, the service system may create a proposed transaction specification specifying a transaction between a first party and a second party based, at least in part, on data mining user information. Feed a reference code associated with a second party to a first party, and receive a communication request from the first party employing the reference code. The reference code may include tagged photo, advertisement etc. The service may also provide private user information to other parties. .Iaddend.

In some embodiments, the present invention provides for a computer system which includes at least the following components: a plurality of computing devices associated with a plurality of users associated with a plurality of users; where each computing device of the plurality of computing devices is configured to: electronically receive software which, when being executed, cause such computing device to display a plurality of instances of a specifically programmed graphical user interface (GUI); where each instance of the GUI is configured to display a real-time updatable meeting information representative of a direct electronic proximity-based communication between at least two computing devices associated with at least two users who desire to meet at a particular location to engage in a transaction of at least one good, at least one service, or both, whose marketable value lasts for a period of 30 seconds to 60 minutes.

An agent queuing system implemented without relying on a private branch exchange. The queuing system can be cloud-based and routes calls to agents, for example, through a first-in/first-out (FIFO) queue. Clients are assigned a unique number that identify one or more queues. When a call is received, a database maintains the unique number that was called and the associated company information is retrieved, along with any queues allocated for their company. A call is placed to the next available agent from the selected queue. A recording is played to the agent identifying the queue the call is arriving from and the agent is prompted to accept the call. If the call is accepted, the agent is taken out of the available agent pool for the duration of the call. The call can be routed without exposing the phone numbers of the caller or agent involved in the call.

Disclosed is a method for establishing a telecommunications link (C1, C2, C3) for a user to whom a first communications terminal (D1) is allocated. According to said method, an allocation information is made available to a control program (100, 22) running on a CTI server (20) for establishing the telecommunications link (C1, C2, C3), in which information a first allocation (72, 92) is defined for the first communications terminal (D1) as specified by the user, said first allocation defining an allocation of a second communications terminal (D3, D4) to the first communications terminal (D1). The telecommunications link (C1, C2, C3) is established by the control program (100, 22) in accordance with the first allocation, using the second communications terminal (D3, D4) instead of the first communications terminal (D1). The method is characterized in that in the allocation information a second allocation (70, 90) is defined, by which the first communications terminal (D1) is signaled to the control program (100, 22) as being the only terminal used by the user in the telecommunications link established (C1, C2, C3). The invention further provides a corresponding system.

A method of simplifying electronic communications between a plurality of users by communication implementation and management. Each user has an electronic identifier, which may be of a type, such as a website address, domain, LinkedIn address, etc. Each identifier is unique to each user. The electronic identifier can be changed at any time prior to contact enabling privacy and the method may be effected on a singular telecommunications platform (SIP) or mixed platform (SIP and PSTN) or other voice or text medium for cost efficiency. The system renders communication between users passive and allows for simultaneous and instantaneous communication while maintaining anonymity of the identifiers used.

An electronic system for indirect intercommunication messaging includes at least one central processing unit acting as a server, and one or more user terminals adapted to be bidirectionally connected to the central processing unit, wherein each one of the user terminals includes components for preparing and sending to the central processing unit a request for contact with another one of the user terminals, the contact request including data relating to at least one interaction genre and to the identification of the other user terminal; components for receiving and displaying a contact request sent by the central processing unit and coming from another one of the user terminals; the central processing unit includes components for receiving and storing the contact requests coming from each one of the user terminals; comparing the data contained in the contact requests; sending to a pair of the terminals the requests for contact with the other terminal of the pair only if and when coincidence is verified between the interaction genre data of the contact requests and the terminals have been mutually identified, so that the contact between the pair of terminals can only be activated upon the coincidence verification.

An agent queuing system implemented without relying on a private branch exchange. The queuing system can be cloud-based and routes calls to agents, for example, through a first-in/first-out (FIFO) queue. Clients are assigned a unique number that identify one or more queues. When a call is received, a database maintains the unique number that was called and the associated company information is retrieved, along with any queues allocated for their company. A call is placed to the next available agent from the selected queue. A recording is played to the agent identifying the queue the call is arriving from and the agent is prompted to accept the call. If the call is accepted, the agent is taken out of the available agent pool for the duration of the call. The call can be routed without exposing the phone numbers of the caller or agent involved in the call.