A personalized interactive service is provided by setting a profile of an individual for use by an entity that provides the interactive service. At least a portion of the profile is set independent of any network communication session between the individual and the entity. A personalized interactive script is personalized for the individual in the event that the individual initiates a communication with the entity to obtain the interactive service. The personalized interactive service is provided to the individual when the personalized interactive script is executed based on the individual initiating a communication session between the individual and the entity.

A universal phone number service and method of providing a universal phone number service that allows a user to receive phone calls on any phone service with a single phone number. A telephone is disclosed that is associated with more than one phone number and a universal phone number, wherein any phone call placed to the universal phone number results in the call being completed to the telephone regardless of the service associated with the more than one phone number.

A system and method to establish and maintain a connection between devices, which in one example embodiment of a method, may comprise receiving a request to establish a connection between a first communication device and a second communication device. A determination is made as to whether the second communication device is reachable via a data network. Based on the determination that the second communication device is reachable over the data network, a connection between the first communication device and the second communication device is established via the data network. Based on the determination that the second communication device is not reachable over the data network, a connection between the first communication device and the second communication device is established via a telecommunications network. Additional systems and methods are described.

The present invention provides a system for managing and disabling phone ring tone profiles, the system comprising: a storage system comprising (a) a plurality of ringtones adapted to be activated when an incoming call is made; (b) at least one list of identified callers to execute at least one data processing system, said at least one data processing system comprising: an acquiring module operable to read an identifier of said incoming call or an incoming message; a detecting module operable to detect if the identifier exists in said at least one list in the system, to determine the caller from said list, and to detect how many incoming calls have been made within a predetermined period of time and a disabling module adapted to either activate or disable said ringtones.

Global identifiers can be dialed from anywhere in the world. The present application relates to a call processing telecommunication system and methods thereof in a wireless network for connecting communication devices. The integrated system can resolve issues with global identification using internal identifiers. In one illustrative embodiment, the global identifiers can be registered and mapped to an internal number such that the global numbers can be used to contact individuals. When a call is placed by a communication device, the internal identifier of the calling device can be tied back to the global identifier, which then provides access to the IP address of the VoIP client to complete the call. For incoming calls, the global identifiers can be translated into an internal identifier to route the call through the network.

Programmatically reversing numerical line identity presented at a communications services gateway into named IP Telephony users with prior association, delivers dynamic reverse address resolution switching connections from ground to cloud, permitting any conventional telephone to dial and connect to any associated IP Telephony endpoint in the world, without changes to the conventional telephone. Reversing line identity into associated named users bridges both the addressability and economic divide between mass conventional paying (mobile and fixed) and free. IP Telephony networks. A system for supporting communications between a user on an IP-addressed-communications-device and a telephony subscriber device, the telephony subscriber device having a corresponding telephone number, includes: one or more service nodes configured to: receive from the user the telephone number of the telephony subscriber device and create an association from the telephone number to the user, wherein the association allows the telephony subscriber device to connect to the user.

The method of the present invention refers to digital link. The method (101) identifies the user interaction (103) with a specific object (100). According to this interaction, the method (101) identifies characteristics or data on the specific object (100) which allow the method (101) to extract personal information and associate it with an output message (for example, a predefined text, audio message to be recorded, etc.) that will be sent to the target contact/user (102) (which can be another person, a group of people, a system/service, or objects in general). Since the contact target (102) is identified, a smart device associated with the method (101) triggers a preset action for the connection with the contact target (102). The method (101) allows the reception of target responses contact (102) enabling the user (103) to maintain communication with the target user (102).

Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence.

A universal phone number service and method of providing a universal phone number service that allows a user to receive phone calls on any phone service with a single phone number. A telephone is disclosed that is associated with more than one phone number and a universal phone number, wherein any phone call placed to the universal phone number results in the call being completed to the telephone regardless of the service associated with the more than one phone number.

A method for routing calls between a third party telecommunications device (TD) and a subscriber TD associated with a primary service and a second line service (SLS) involves associating the SLS number of the subscriber, the primary number of the subscriber and the primary number of a third party via a common relationship number. Calls directed from a third party to the SLS number of a subscriber are routed to an SLS platform and redirected to the subscriber TD. Calls directed from the subscriber TD to the third party use the relationship number to route the call to the SLS platform. The combination of the SLS number and the relationship number identifies the third party calling number for call completion. Calls can be directed to and from an SLS number of a subscriber TD without having to coordinate the provisioning of a call through the subscriber's primary service provider.