Implementations are directed to using an assistant to initiate automated telephone calls with entities. Some implementations identify an item of interest, identify a group of entities associated with the item, and initiate the calls with the entities. During a given call with a given entity, the assistant can request a status update regarding the item, and determine a temporal delay before initiating another call with the given entity to request a further status update regarding the item based on information received responsive to the request. Other implementations receive a request to perform an action on behalf of a user, identify a group of entities that can perform the action, and initiate a given call with a given entity. During the given call, the assistant can initiate an additional call with an additional entity, and generate notification(s), for the user, based on result(s) of the given call and/or the additional call.

Embodiments for intelligent teleconference operations in an Internet of Things (IoT) computing environment by a processor. A communication connection for a conference call session may be cognitively initiated or terminated with one or more users according to one or more parameters associated with a user profile, a schedule of the one or more users, activities of daily living (“ADL”), one or more contextual factors, or a combination thereof.

An audio broadcast system may include communications devices, a cloud communications platform in communication with the communications devices, and an event-driven serverless cloud computing platform in communication with the communications devices and the cloud communications platform. The event-driven serverless cloud computing platform may be configured to provision resources from the cloud communications platform to initiate telephone calls respectively for the communications devices, and simultaneously broadcast an audio stream to the communications devices respectively via the telephone calls.

Terminal information of a mobile terminal via the Internet is transmitted, and an outgoing reservation is made. Along with this, terminal information of a mobile terminal is transmitted from a telephone network to a telephone exchange apparatus of a company. The telephone exchange apparatus checks the terminal information of a call originator mobile terminal for which an outgoing call is reserved via the Internet against call originating terminal information arrived via the telephone network, and when the call originator terminal information arrived via the telephone network can be authenticated, the reserved call destination terminal is called with the company exchange apparatus as a call originator. When a user calls a customer from his/her mobile terminal phone, a telephone number of the personal mobile terminal is not displayed on a call destination terminal. Further, no troublesome operation for callback is required, and the communication cost charged to a company is reduced.

A method of establishing a communication session between at least two parties is described the method comprising the steps of: receiving information from a plurality of parties, the information on the parties comprising: the party type selected for the group comprising targets, authorisers and requestors, and at least one communication method; receiving a request to store information on an authoriser; receiving a request from a requesting party to contact a target party; facilitating an agreement between the requesting party and the authoriser; receiving a schedule for at least one time period that the requesting party is authorised to contact the target party from the authoriser; notifying the requesting party of the at least one time period; and establishing a communication session between the requesting party and the target party if the requesting party is authorised to contact the target party at the time the communication session is initiated.

A method of establishing a communication session between at least two parties is described the method comprising the steps of: receiving information from a plurality of parties, the information on the parties comprising: the party type selected for the group comprising targets, authorisers and requestors, and at least one communication method; receiving a request to store information on an authoriser; receiving a request from a requesting party to contact a target party; facilitating an agreement between the requesting party and the authoriser; receiving a schedule for at least one time period that the requesting party is authorised to contact the target party from the authoriser; notifying the requesting party of the at least one time period; and establishing a communication session between the requesting party and the target party if the requesting party is authorised to contact the target party at the time the communication session is initiated.

Implementations are directed to using an assistant to initiate automated telephone calls with entities. Some implementations identify an item of interest, identify a group of entities associated with the item, and initiate the calls with the entities. During a given call with a given entity, the assistant can request a status update regarding the item, and determine a temporal delay before initiating another call with the given entity to request a further status update regarding the item based on information received responsive to the request. Other implementations receive a request to perform an action on behalf of a user, identify a group of entities that can perform the action, and initiate a given call with a given entity. During the given call, the assistant can initiate an additional call with an additional entity, and generate notification(s), for the user, based on result(s) of the given call and/or the additional call.

One example method of operation may include identifying a call scheduled for a scheduled time having a calling party profile and a called party profile, identifying one or more calling party flags associated with the calling party profile and one or more called party flags associated with the called party profile, establishing a call connection between a calling party device and a called party device at the scheduled time to conduct the call, recording call content identified during the call, processing the call content of the recorded call to identify call content compliance based on the calling party flags and the called party flags, scoring the call based on the identified call content compliance, and updating one or more of the called party profile and the calling party profile to identify the scored call.

Provided is a method and system for automatically connecting a call of a Voice over Internet Protocol (VoIP) service. A method of automatically connecting the VoIP call in an electronic device implemented by a computer may include a setting a specific counterpart among counterparts capable of making the VoIP call over a network as an automatic connection target; and automatically connecting a call with the specific counterpart immediately in response to executing a program including a function of providing the VoIP call without performing a calling operation and an acceptance operation for a call between a user of the electronic device and the specific counterpart.

Provided is a method and system for automatically connecting a call of a Voice over Internet Protocol (VoIP) service. A method of automatically connecting the VoIP call in an electronic device implemented by a computer may include a setting a specific counterpart among counterparts capable of making the VoIP call over a network as an automatic connection target; and automatically connecting a call with the specific counterpart immediately in response to executing a program including a function of providing the VoIP call without performing a calling operation and an acceptance operation for a call between a user of the electronic device and the specific counterpart.