Systems and methods are described herein for a computer-based communication application that displays, along with an incoming call notification, content specific to the parties involved. The application identifies electronic records of events attended by the users, and retrieves content specific to those records. For example, the application may identify electronic mail or meeting notifications sent between the users and concerning a particular subject matter. Images related to that subject matter are then retrieved and displayed during calls between those users. Users are thus presented with customized and personalized content specific to the subject matter of each call, thus helping them better recognize callers and more readily engage with the call.

Systems and methods are described herein for a computer-based communication application that displays, along with an incoming call notification, content specific to the parties involved. The application identifies electronic records of events attended by the users, and retrieves content specific to those records. For example, the application may identify electronic mail or meeting notifications sent between the users and concerning a particular subject matter. Images related to that subject matter are then retrieved and displayed during calls between those users. Users are thus presented with customized and personalized content specific to the subject matter of each call, thus helping them better recognize callers and more readily engage with the call.

A telecommunications network for playing an enhanced announcement in the same format as that of an enhanced call is described herein. An enhanced call is a call via real time text or video. The telecommunications network includes a node or subsystem, such as an IP multimedia subsystem core (IMS or IMS core), programmed to receive an enhanced call in a text or video format, detect the format of the enhanced call, and return an enhanced announcement—an announcement provided in the same format as the enhanced call. The IMS core can include one or more sub-nodes or sub-components, including a telephony application server (TAS), a media resource function (MRF), or both.

Provided is a user interface for both event generation and participation.

An event management system includes: an API database that stores an event execution management API and a resource management API; an event database that stores an event execution program and log data; an API registration processing unit; an event generation processing unit; an event registration processing unit; and a communication processing unit. The event management system treats a module as a nested scenario; uses a time zone and a field zone, a transition arrow, an icon, and a descriptor; interprets, in a completed chart diagram, a structure of the time zone, field zone information, an inclusion relationship of contents and a descriptor with respect to the time zone, portion arrangement information of contents and the descriptor on another icon, and a connection relationship of a transition arrow; generates an analysis structure to set as a structure unique to a chart and a module; and realizes chart interpretation equivalent to programming in a markup language.

A mobile virtual network operator is provided. The operator includes a server that is communicatively coupled to a mobile device. The mobile device includes application software provided by the virtual network operator for allowing phone call and data connectivity.

Embodiments of the present invention include a dynamic script engine for tele-agents including a statistics engine configured to receive, during a sales call, real-time industry trend data from one or more remote industry resources; create a current industry score in dependence upon the industry trend data and current products available to a customer on an active call; and transmit the current industry score to a script generator; and a script generator configured to receive the current industry score from the statistics engine and dynamically reorder in real-time and in dependence upon the industry score one or more sentences of a dynamic script to be read by a sales agent to the customer during the sales call.

The present disclosure describes receiving a trigger operation indication that content has been selected by a user device, and determining whether the content offers a recurring audio content data. The operation may also include retrieving a first audio content and transmitting the first audio content to the user device.

A method capable of enhancing a user's acceptance of a received message, a message application program for performing the method, and a user terminal performing the method. The method of exposing received messages is a method performed by a message application program running on a user terminal. The method comprises receiving a message, and displaying the message if the current state of the user terminal satisfies a condition included in an exposure rule. After the message application program receives the message, the message application program displays the message only when the current state of the terminal satisfies the condition included in the exposure rule, thereby increasing the acceptance of the message.

Systems and methods are provided for generating announcement information at a communication node. The method includes: generating a first announcement information associated with a first user; generating a second announcement information associated with a second user; and transmitting the first and second announcement information to a telephony application server, wherein the first announcement information and the second announcement information include at least one different element of data, further wherein both the first and second announcement information are used to generate or select announcements which are transmitted to the first and second users during a call between the first and second users.

Systems and methods are provided for generating announcement information at a communication node. The method includes: generating a first announcement information associated with a first user; generating a second announcement information associated with a second user; and transmitting the first and second announcement information to a telephony application server, wherein the first announcement information and the second announcement information include at least one different element of data, further wherein both the first and second announcement information are used to generate or select announcements which are transmitted to the first and second users during a call between the first and second users.