A communication system for emergency communication comprises a communication server to establish an IP based voice communication between an endpoint and a monitoring center. In one implementation, the system establishes an emergency call using an emergency communication system comprising a communication endpoint, a communication interface and a monitoring center comprising an automation system and a communication server to establish an IP based voice communication. The system initiates the emergency call at the endpoint location using the communication interface, establishes an IP based voice communication between the endpoint and the monitoring center via the communication server, and automatically sends a message from the communication server to the automation system when the call is initiated.

Techniques are described for enabling a service administrator to respond to a detected doorbell press at a property when an authorized user is unavailable to respond. In some implementations, a determination that a doorbell press has been detected at a property is made. Video data collected by a doorbell device of the property is obtained in response to determining that the doorbell press has been detected at the property. Sensor data collected by one or more sensors of a monitoring system located within the property is obtained in response to determining that the doorbell press has been detected at the property. A present security risk for the property is determined based at least on the obtained sensor data and the obtained video data. A communication session between the doorbell device and a server system associated with the monitoring system of the property is established in response to determining the present security risk for the property.

A system capable of connecting a device to a Public Switched Telephone Network (PSTN) using an adapter. The adapter may connect to the PSTN and send audio data between the PSTN and a server via a data network, enabling the device to communicate over the PSTN. In addition, the adapter enables a telephone connected to a home telephone circuit to perform voice commands, by sending audio data from the telephone to the server and the server determining voice commands included in the audio data. In addition, the system may enable additional functionality for the home telephone circuit, such as three way calling, avoiding charge calls, detecting outgoing alarm signals and triggering an alarm response, monitoring call statistics of telephone calls and sending intercom signals to telephones connected to the home telephone circuit.

Present is a multimedia centric adaptive emergency response messaging apparatus and method disclosed herein via an emergency response communications method for exchanging information about an emergency situation, the method being executed by at least one network connected computer system having a processor and machine readable memory.

Systems and methods for optimized call handling during e911 calls. Normally, when a user equipment (UE) is connected to a public safety answering point (PSAP)e.g., is on a 911 callall incoming calls are automatically routed to voicemail. In contrast, the systems and methods disclosed herein enable calls that were dialed within a predetermined time window of the 911 call to be sent through to call-waiting to enable the user to accept or reject the call. The system can use a guard timer to determine whether a call is within the predetermined time window. The system can include a single guard timer for all incoming callse.g., any call made from the UE within the previous X minutes prior to the 911 call. The system can also include individual guard timers for each call that expire separately relative to the call's proximity to the 911 call.

A method and apparatus for detecting a crime is presented. The apparatus includes a Portable Wireless Communications Device having a processor, a memory, a location determination chip, a camera, a microphone, a speaker, a wireless communications circuitry, and a coupling site. The apparatus also includes a connector having a first portion that detachably couples to the coupling site and a second portion that attaches to a person or an item worn by a person, wherein the portable wireless communications device automatically transmits an alert upon sensing a detachment of the connector from the coupling site. When an attack happens, the sudden motion or jerk causes the connector to detach from the coupling site, causing an alert transmission. The alert may be sent to a predesignated phone number or email address so that there is immediate notification of a crime. An alert phrase may be used instead of detachment.

Systems and methods for optimized call handling during e911 calls. Normally, when a user equipment (UE) is connected to a public safety answering point (PSAP)e.g., is on a 911 callall incoming calls are automatically routed to voicemail. In contrast, the systems and methods disclosed herein enable calls that were dialed within a predetermined time window of the 911 call to be sent through to call-waiting to enable the user to accept or reject the call. The system can use a guard timer to determine whether a call is within the predetermined time window. The system can include a single guard timer for all incoming callse.g., any call made from the UE within the previous X minutes prior to the 911 call. The system can also include individual guard timers for each call that expire separately relative to the call's proximity to the 911 call.

Systems, apparatuses, and methods are described for identifying a recurring event associated with a premises, and automatically performing actions associated with the recurring event. A computing device may generate a signature for the recurring event to indicate a series of actions associated with the recurring event, may detect occurrence of the recurring event, and may perform one or more of the series of actions indicated by the signature.

Systems and methods for optimized call handling during e911 calls. Normally, when a user equipment (UE) is connected to a public safety answering point (PSAP)e.g., is on a 911 callall incoming calls are automatically routed to voicemail. In contrast, the systems and methods disclosed herein enable calls that were dialed within a predetermined time window of the 911 call to be sent through to call-waiting to enable the user to accept or reject the call. The system can use a guard timer to determine whether a call is within the predetermined time window. The system can include a single guard timer for all incoming callse.g., any call made from the UE within the previous X minutes prior to the 911 call. The system can also include individual guard timers for each call that expire separately relative to the call's proximity to the 911 call.

According to an embodiment, a client includes a street information collection unit for collecting street information near an arrangement place, a provision determination unit for determining whether the street information collected by the street information collection unit is information required to be provided to the server, and a first transmission unit for transmitting the street information, which is determined to be required to be provided by determination of the provision determination unit, to the server, with client identification information for identifying the client.