Real time, remote access to and adjustment of the hearing aid of a patient while the patient is located in a normal life environment that is remote from a hearing professional. A session request initiates a programming session. Adjustable settings from the patient's hearing aid are wirelessly streamed to the patient's mobile device and from the mobile device to a streaming cloud server. The settings are stored on the cloud, streamed from the cloud to a hearing professional's computer or mobile device and displayed. The hearing professional then changes at least one of the adjustable hearing aid settings and the changed settings are streamed to the cloud, stored on the cloud, streamed from the cloud to the patient's mobile device, wirelessly transmitted to the hearing aid and stored there. A telephonic voice connection between the hearing professional and the patient's mobile device is used to transmit the patient's evaluation of changed settings to the hearing professional.

A tester system described herein enables a user (e.g., a field technician) to efficiently and conveniently upgrade, evaluate and troubleshoot customer premises networks and equipment. The tester system includes a dedicated tester device that is wirelessly coupled to a handheld device. In response to user input, the handheld device remotely controls the dedicated tester device to execute a testing routine to evaluate one or more customer premises wired and/or wireless networks.

A communication apparatus includes a user signal transmission unit that transmits a user signal required for an end user to perform communication; a manager function implementing unit that implements a function provided to a manager of the present apparatus; a license monitoring unit that monitors a license of the present apparatus, and outputs a function limitation signal when the license has expired; and a function limitation unit that limits the function implemented by the manager function implementing unit when receiving the function limitation signal. In a communication apparatus that transmits a user signal required for an end user to perform communication, a function of the apparatus is limited when a relevant license has expired, while preventing an influence of the limitation upon the end user.

Systems and methods are disclosed for validating an association of a telephone number with a cellular communication device (e.g., validating an assignment of an MSISDN to an IMSI of the cellular communication device). For example, the validating may be performed as part of a process of registering the cellular communication device with a registration server for participation in online communication sessions. In other examples, the validation may be performed for purposes other than registration for participation in online communication sessions. Various mechanisms may be available for performing the validation. The registration server may determine the available mechanisms, and may provide to the cellular communication device an ordered list of mechanisms according to a preferred order. The cellular communication device may improve efficiency of validation by attempting the mechanisms in the preferred order.

This document is directed to, among other things, communication systems involving networked contact center interfaces. One example method includes presenting a frame on a user interface to present information in a selectable format. Another example method includes using a circuit device to detect selection of a frame as displayed and causing display of further graphical information in an un-selectable format.

One general aspect includes a system for responsive activation of a vehicle feature for a vehicle, the system includes: an audio system configured to announce information and the vehicle feature; a memory configured to include one or more executable instructions; a controller configured to execute the executable instructions, and where the executable instructions enable the controller to: receive speech inputs from a vehicle occupant located in the vehicle, the speech inputs regarding the vehicle feature; retrieve vehicle feature information from vehicle feature information databases, in response to the received speech inputs; provide audio description information for the vehicle feature information; determine whether at least one received speech input includes a feature activation request; provide vehicle feature activation information to the vehicle feature, in response to a positive determination that the at least one received speech input includes the feature activation request.

One general aspect includes a system for responsive activation of a vehicle feature for a vehicle, the system includes: an audio system configured to announce information and the vehicle feature; a memory configured to include one or more executable instructions; a controller configured to execute the executable instructions, and where the executable instructions enable the controller to: receive speech inputs from a vehicle occupant located in the vehicle, the speech inputs regarding the vehicle feature; retrieve vehicle feature information from vehicle feature information databases, in response to the received speech inputs; provide audio description information for the vehicle feature information; determine whether at least one received speech input includes a feature activation request; provide vehicle feature activation information to the vehicle feature, in response to a positive determination that the at least one received speech input includes the feature activation request.

Real time, remote access to and adjustment of the hearing aid of a patient while the patient is located in a normal life environment that is remote from a hearing professional. A session request initiates a programming session. Adjustable settings from the patient's hearing aid are wirelessly streamed to the patient's mobile device and from the mobile device to a streaming cloud server. The settings are stored on the cloud, streamed from the cloud to a hearing professional's computer or mobile device and displayed. The hearing professional then changes at least one of the adjustable hearing aid settings and the changed settings are streamed to the cloud, stored on the cloud, streamed from the cloud to the patient's mobile device, wirelessly transmitted to the hearing aid and stored there. A telephonic voice connection between the hearing professional and the patient's mobile device is used to transmit the patient's evaluation of changed settings to the hearing professional.

Systems and methods are disclosed for validating an association of a telephone number with a cellular communication device (e.g., validating an assignment of an MSISDN to an IMSI of the cellular communication device). For example, the validating may be performed as part of a process of registering the cellular communication device with a registration server for participation in online communication sessions. In other examples, the validation may be performed for purposes other than registration for participation in online communication sessions. Various mechanisms may be available for performing the validation. The registration server may determine the available mechanisms, and may provide to the cellular communication device an ordered list of mechanisms according to a preferred order. The cellular communication device may improve efficiency of validation by attempting the mechanisms in the preferred order.

A communication apparatus includes a user signal transmission unit that transmits a user signal required for an end user to perform communication; a manager function implementing unit that implements a function provided to a manager of the present apparatus; a license monitoring unit that monitors a license of the present apparatus, and outputs a function limitation signal when the license has expired; and a function limitation unit that limits the function implemented by the manager function implementing unit when receiving the function limitation signal. In a communication apparatus that transmits a user signal required for an end user to perform communication, a function of the apparatus is limited when a relevant license has expired, while preventing an influence of the limitation upon the end user.