H04M2203/2005

Guard timer to optimize E911 call handling

Systems and methods for optimized call handling during e911 calls. Normally, when a user equipment (UE) is connected to a public safety answering point (PSAP)e.g., is on a 911 callall incoming calls are automatically routed to voicemail. In contrast, the systems and methods disclosed herein enable calls that were dialed within a predetermined time window of the 911 call to be sent through to call-waiting to enable the user to accept or reject the call. The system can use a guard timer to determine whether a call is within the predetermined time window. The system can include a single guard timer for all incoming callse.g., any call made from the UE within the previous X minutes prior to the 911 call. The system can also include individual guard timers for each call that expire separately relative to the call's proximity to the 911 call.

Method and apparatus for identifying a user of a mobile device

A method and apparatus for assigning a mobile device that is unassigned to a user are disclosed. Mobile phone numbers are used as a surrogate for device. For example, the method implemented via a processor obtains the phone number that is unassigned from a list of phone numbers associated with a billing account number, assigns the phone number that is unassigned to the user, wherein the user is selected from among a plurality of users associated with the billing account number, determines a confidence level for the assigning of the phone number that is unassigned to the user, and performs an analysis to provide a service for the user to whom the phone number is assigned.

CONFERENCE SYSTEM
20180198918 · 2018-07-12 ·

A conference system, with which the convenience of setting work is high, is be provided.

A conference system S includes a control unit (CU) 1 and a discussion unit (DU) 2, the DU transmits audio information to the CU, the CU includes a CU storage portion, an audio slot, and a CU control portion, the CU control portion assigns the audio slot to the DU that transmitted the running packet with the request flag added, control information for controlling operations of the CU and the DU includes addition mode information, specifying an addition mode among a plurality of addition modes for adding the request flag to the running packet, and assignment mode information, specifying an assignment mode among a plurality of assignment modes for assigning the audio slot to the DU, which transmitted the running packet with the request flag added, when the audio slot is not vacant, and the addition mode information is stored in the CU storage portion in association with the assignment mode information.

DEVICE RESTRICTIONS DURING EVENTS
20180173868 · 2018-06-21 ·

A system and method for controlling functions on devices is disclosed. An occurrence of a start of an event is determined. Based on determining the occurrence of the start, a respective registration of a respective device associated with a respective attendee of the event is received. Based on receiving the respective registration and determining the occurrence of the start of the event, temporary restrictions are applied to the respective device from which the respective registration is received. Based on determining an occurrence of an end of the event, the temporary restrictions are removed from the respective device.

SYSTEM AND METHODS FOR SCHEDULING AND OPTIMIZING INBOUND CALL FLOW TO A CALL CENTER
20180159981 · 2018-06-07 ·

A method for providing inbound call reservations to a communication center has steps for monitoring service access points into the communication center by reservation software executing from a machine-readable medium, evaluating communicators and potential communicators, and issuing invitations for reserved communication sessions to qualified communicators and potential communicators, the reserved times coordinated according to data pertaining to predicted communication load and resource availability statistics.

Method for managing incoming calls in mobile devices
09949105 · 2018-04-17 ·

A method that enables a callee to manage incoming voice calls in a way that in a period of time that he sets the method prevents the operation of the alerts mechanisms of his mobile device. In case of an incoming voice call the method sends a notice to the caller mobile device notifying that the callee prefers to receive now only urgent voice calls. The method enables the caller to decide according to his sole discretion whether to complete this voice call.

CALL METHOD OF MOBILE TERMINAL, MOBILE TERMINAL CONTROL METHOD, AND RELATED DEVICE
20180034955 · 2018-02-01 ·

The present application discloses a mobile terminal control method, including: receiving a communication request sent by a communication request initiating party, and calculating a time interval between a time when the communication request is received and a time when a previous communication request from the communication request initiating party is received; and if the time interval is greater than a preset threshold, skipping generating a vibrating and/or ringtone alert for the communication request, and detecting an online status of a communications software account associated with the communication request initiating party and sending prompt information to an online communications software account, where the prompt information is used to indicate that a mobile terminal is in a Do Not Disturb mode.

Portable Electronic Device with Proximity-Based Communication Functionality
20170201620 · 2017-07-13 ·

An electronic device includes a housing and one or more processors. At least one proximity sensor component is operable with the one or more processors and can include an infrared signal receiver to receive an infrared emission from an object external to the housing. The one or more processors can receive, with a communication circuit, an incoming communication from a remote communication device and determine whether a person is within a thermal reception radius of the at least one proximity sensor component. Where the person is not within the thermal reception radius, the one or more processors can perform a control operation in response to receiving the incoming communication.

Call notification method and electronic device
20170164167 · 2017-06-08 · ·

The disclosure provides a call notification method and an electronic device. The method includes: when a call is received, acquiring contact person information corresponding to a calling number; according to the contact person information, determining a basic notification level of the calling number; acquiring a count of missed calls from the calling number within a preset time; according to the count of the missed calls, determining an additional notification level; according to the basic notification level and the additional notification level, acquiring a current notification level corresponding to the current calling number; acquiring a notification manner corresponding to the current notification level; and according to the notification manner, conducting a call notification for the calling number. The method and electronic device provided by the application avoids to a certain extent the situation of delaying an event because a user forgets to set a basic notification level of an important contact person to a higher level, and the current notification level determined thereby is more accurate. For each current notification level, a corresponding notification manner is selected to conduct a call notification, so that call notifications of contact persons in different notification levels are distinguished, and the user experience is good.

Methods and apparatus for providing expanded telecommunications service

The present invention provides flexible call processing. For example, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party. The call processing system can provide the called party with a call transfer option.