Patent classifications
H04M2203/2094
System and Method for Managing an Unsuccessful Communication Session Between a Source User and a Target User
This disclosure relates to system and method for managing an unsuccessful communication session between a source user and a target user. In one embodiment, the method comprises determining a plurality of correlative contacts between the source user and the target user from one or more communication platforms, and scoring the plurality of correlative contacts based on one or more proximity parameters among the source user, each of the plurality of correlative contacts, and the target user. The method further comprises generating an initial set of correlative contacts based on the scoring, presenting the initial set of correlative contacts along with a plurality of selectable communication recourses, initiating a communication with at least one of the initial set of correlative contacts upon selection of a corresponding communication recourse, and providing a plurality of selectable recourses to reach out to the target user based on the communication.
Mobile and landline call switching
Systems and methods for transitioning calls are presented. In one example, data is received associated with a connected wireless mobile phone call. The data may include identification data of a far end call participant. A user selection is received to initiate an outgoing call to the far end participant. The outgoing call is initiated over a wired connection to the far end participant.
APPARATUS, METHOD AND COMPUTER PROGRAM
An information processing apparatus comprising: transceiver circuitry configured to receive a notification for a user; sensing circuitry configured to determine the position of the information processing apparatus; storage configured to store a notification mechanism in association with particular positions of the information processing apparatus; and control circuitry configured to control notification circuitry to perform the notification mechanism based on the position of the information processing apparatus.
SYSTEM PROVIDING RELEVANT SERVICES TO TRANSIENT DEVICES IN WIRELESS NETWORKS AND METHODS THEREOF
Generally described, the present disclosure relates to communications and more particularly, to a system providing relevant services to transient devices in wireless networks and methods thereof. In one illustrative embodiment, a Unified Communications and Collaboration (UCC) client on a device can be synchronized with a network so that the device can appear as a local entity. The UCC client can facilitate exchange of data to ease the integration of the device into the local environment. After being synchronized, the UCC client can seek out available assistance from the local network and provide it to the user. Typically, the data retrieved from the local network pertains to the current location. The local network can be used to provide wireless service to mobile devices in order to remove them from their carrier network, including providing a local breakout via a Private Branch Exchange (PBX).
ACCESS TO HEALTH INFORMATION DURING EMERGENCY CALL
A mobile device (110) and an emergency entity (120) in a mobile network (130) accommodate emergency calls. The network is coupled to a medical database (140) comprising respective electronic health records (EHR) regarding respective persons. The mobile device is arranged to obtain the encrypted medical identifier of a user of the device; and, upon establishing that the user may be a victim of the emergency, to include the encrypted medical identifier in the emergency message during an emergency call. The emergency entity is arranged to retrieve the encrypted medical identifier from the emergency message, and to access the medical database to retrieve at least one electronic health record based on the encrypted medical identifier for enabling forwarding of information from the electronic health record to responders to an emergency.
Enhanced techniques for joining communication sessions
The present disclosure provides a number of techniques for enhancing a user's experience when joining teleconference sessions. When multiple users join a teleconference session using separate devices, a system identifies devices that are co-located. The co-located devices are identified by the use of a combination of data including, but not limited to social signals, audio signal and other location data. At least one device of the co-located devices, has a first control set for controlling a teleconference session and other devices of the co-located devices have a second control set for sharing content. The at least one device also has one set of streams and the other devices see a subset of those streams or other streams based on an activity level. In addition, the present disclosure provides a number of techniques for enabling users to use multiple devices to share content.
HOWL DETECTION IN CONFERENCE SYSTEMS
Some disclosed teleconferencing methods may involve detecting a howl state during a teleconference. The teleconference may involve two or more teleconference client locations and a teleconference server. The teleconference server may be configured for providing full-duplex audio connectivity between the teleconference client locations. The howl state may be a state of acoustic feedback involving two or more teleconference devices in a teleconference client location. Detecting the howl state may involve an analysis of both spectral and temporal characteristics of teleconference audio data. Some disclosed teleconferencing methods may involve determining which client location is causing the howl state. Some such methods may involve mitigating the howl state and/or sending a howl state detection message.
Transferring an active telephone conversation
According to one embodiment, a computing device may conduct an active telephone conversation and a proximity of the computing device to a second computing device may be determined to be within a predetermined distance. Moreover, a determination of a capability of the second computing device to conduct a telephone conversation may be made, and in response to such determinations, the active telephone conversation may be transferred from the computing device to the second computing device. In an example, when a user holding a telephone conversation moves near a smart speaker, the telephone conversation may be transferred to the smart speaker from the user's mobile device, should the user desire such a transfer. Moreover, as the user moves around, the telephone conversation may move with the user from device to device, enabling a seamless and intuitive telephone conversation experience for the user.
COMPUTER-IMPLEMENTED METHOD OF PROCESSING AN EMERGENCY CALL AND EMERGENCY COMMUNICATION NETWORK
A computer-implemented method of processing an emergency call reported to a Public Safety Answering Point (PSAP) by a user of a first communication device can include an Emergency Service Routing Proxy (ESRP) performing a search operation to track location data of the first communication device in response to receiving an emergency callback request from the PSAP that has received an emergency call from a first communication device. The callback request can be forwarded to a most appropriate gateway of a carrier according to the first communication device's location data. An SIP INVITE request comprising a new header including a request for forking SMS for initiating, at the carrier a procedure for retrieving mobile network addresses of communication devices that are co-located to the first communication device can be sent in response to the callback request not being answered by the first communication device.
Volume initiated communications
A system incorporating volume activated communications. A system with local devices linked to a remote server that is capable of processing voice commands is capable of linking local devices in a communications link where the link is initiated upon high volume speech being detected by a receiving device. A target device is determined based on an estimated connection between users at the respective devices. Audio is then sent from the receiving device to the target device resulting in a communication link between the two devices, allowing communication between the users.