H04M2203/5081

Audiovisual norms from shared communities

A processor-implemented method, computer system, and computer program product for managing a plurality of audio-visual teleconference distractions, including the detection of a new participant to a teleconference call; the monitoring of a stream of the detected new participant for a plurality of distraction markers; calculation of a level of distraction based on the plurality of distraction markers; and alterations performed on the monitored stream based on the calculated level of distraction satisfying a threshold.

Conference call platform capable of generating engagement scores
10116801 · 2018-10-30 · ·

Various systems and methods for objectively evaluating conference events are disclosed. In some embodiments, the systems and methods include a conference calling platform, such as a conference bridge device, that has a scoring unit. During a conference call, the platform can receive information from the conference system pertaining to the conference call. The scoring unit can use such information to determine an engagement score for the conference call itself and/or for individual attendees. The engagement score and/or information related to the engagement score can be provided to an organizer and/or to individual attendees.

AUDIOVISUAL NORMS FROM SHARED COMMUNITIES
20180309803 · 2018-10-25 ·

A processor-implemented method, computer system, and computer program product for managing a plurality of audio-visual teleconference distractions, including the detection of a new participant to a teleconference call; the monitoring of a stream of the detected new participant for a plurality of distraction markers; calculation of a level of distraction based on the plurality of distraction markers; and alterations performed on the monitored stream based on the calculated level of distraction satisfying a threshold.

Bridging a third party onto a contact center communication

Various embodiments of the invention provide methods, systems, and computer program products for bridging a third party onto a communication such as a telephone call or Web chat that is being conducted between a first party and a second party. Specifically, a contact, such as a telephone number or webpage address, is linked with the communication being conducted between the first and second parties and a text message is sent to the third party that includes the contact. For instance, in particular embodiments, this contact may be embedded in the text message so that the third party can simply select the contact from the text message to initiate being bridged onto the communication. Accordingly, the third party makes use of the contact to be bridged onto the communication so that the third party can converse with the first party and the second party.

Media stream sending method and apparatus, and device

A media stream sending method provides a live media stream for a client that enters a live broadcast room. A proxy server receives, from a first client, a first live broadcast room request message for requesting to enter the live broadcast room; the proxy server determines a role of the first client based on the first live broadcast room request message; and if the role of the first client is a slave user, the proxy server sends a first live media stream cached in the proxy server to the first client, where the first live media stream is a media stream that is sent by a media server to a second client through the proxy server, and a role of the second client is a master user.

MOVING OBJECT CONFERENCE SYSTEM
20240305719 · 2024-09-12 ·

A moving object conference system is a system for a passenger to participate in an online conference via a communication network in an interior of a moving object, and includes a management unit managing conference information which is communication information of the online conference, for each of interior participants participating in the online conference from the interior of the moving object, and the management unit, for a common online conference that the plurality of interior participants participate in, displays shared information to be distributed to all the participants of the common online conference, of the conference information, on a shared display device shared in the interior of the moving object, and displays an individual operation screen to be individually operated by the participant of the common online conference on an individual touch panel which can be individually operated by the interior participant from a seated position.

Audiovisual norms from shared communities

A processor-implemented method, computer system, and computer program product for managing a plurality of audio-visual teleconference distractions, including the detection of a new participant to a teleconference call; the monitoring of a stream of the detected new participant for a plurality of distraction markers; calculation of a level of distraction based on the plurality of distraction markers; and alterations performed on the monitored stream based on the calculated level of distraction satisfying a threshold.

Management of sequentially scheduled conferences

In general, embodiments of the present invention relate to conference management. Specifically, sequentially scheduled conferences (e.g., conference calls) are determined for a conference participant. The connection details (e.g., call-in details) for the second of the two conferences are retrieved. If the conference is not over when the second conference is scheduled to begin, a connection is initiated with the second conference using the connection details while maintaining a connection to the first conference.

MANAGING USERS WITHIN A GROUP THAT SHARE A SINGLE TELECONFERENCING DEVICE
20180204576 · 2018-07-19 ·

A method for identifying and managing users within a group during a teleconference. The method includes a computer processor determining that a group of users are sharing a first client device to communicate, via a teleconference with one or more other users. The method further includes identifying a first user, of the group of user that are sharing the first client device, that is speaking during a first portion of the teleconference. The method further includes determining an action corresponding to the first user, where an action affects managing content of the teleconference at a client device. The method further includes initiating the determined action corresponding to the first user.

SYSTEM AND METHOD FOR FACILITATING SETUP AND JOINING OF CONFERENCE CALLS
20180034970 · 2018-02-01 ·

A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call.