Techniques are described for managing the generation, style, and/or distribution of digital contact cards. An organization may access a card management platform and upload style information for digital contact card(s). Style information may include an arrangement and/or layout of the card(s), an organization name and/or logo to be included on the card(s), the font, color, size, or other characteristics of the text on the card(s), and so forth. A user may access the platform to request the distribution of a digital contact card to recipient(s). In response to the request, the platform may generate a digital contact card for the user based on the previously specified style information, and distribute card(s) to the specified recipient(s). Techniques are also described for determining positions of various mobile devices (and associated users) in a room or other area, and presenting received contact card information in a user interface according to the determined positions.

An electronic device having a call handling function and operation method therefor are provided. The electronic device may include a display, a memory configured to store first contact information of a counterpart, a transceiver, and at least one processor. The at least one processor may be configured to control for sending a request for first contact information of the counterpart through the transceiver to an external electronic device in response to a user request, receiving second contact information of the counterpart through the transceiver from the external electronic device, and presenting the first contact information and second contact information on the display.

A system comprising a call center, contact system test engine, plurality of networks, at least one remote server, at least one remote database, which allows users to automate call center testing and combine synchronized results for agent-customer calls (AX-CX test synchronization). The system is further accomplished with methods, using different techniques for synchronizing the testing for both customer and agent results, and producing these test results in a mobile dashboard and web-accessible dashboard.

Embodiments of the invention provide for the automated retrieval of contextual relevant data in an in-person meeting. In an embodiment of the invention, a method for the automated retrieval of contextual relevant data in an in-person meeting includes capturing speech audio in an in-person meeting through a transducer coupled to a personal computing device and speech recognizing the captured speech audio without regard to any speaker of the captured speech audio so as to produce a corpus of speech recognized text. The method also includes parsing the corpus of speech recognized text in order to identify a multiplicity of keywords and mapping the keywords to one or more records of an enterprise application. Finally, the method includes displaying a user interface to the enterprise application in the personal computing device and displaying in the user interface the one or more records.

A transmission system includes a first information processing apparatus and a second information processing apparatus. The first information processing apparatus includes: a material transmitter that uploads material data to a third information processing apparatus; an operation acquiring unit that acquires an operation by a user and outputs operation information indicating the acquired operation; and a transmission side controller that causes a transmission side display unit to display the material data and changes how the material data is displayed in accordance with the operation by the user. The second information processing apparatus includes: a material receiver that downloads the material data from the third information processing apparatus; and a reception side controller that causes a reception side display unit to display the downloaded material data and changes how the material data is displayed in accordance with the operation information acquired by the first information processing apparatus.

A communications system according to certain embodiments includes a mobile device and a second type of communications system, such as a landline telephone system, that share usage information. The shared information can include call logs of in-coming and out-going calls, missed calls, text messages, address book information, GPS data, internet browsing data, and the like.

A new and useful additive improvement process to telephone voicemail products, of which empowers one or more users the ability to remotely retrieve the contact information of others with one or more telephone-service-enabled devices and one or more associated voicemail service products.

Techniques are described for managing the generation, style, and/or distribution of digital contact cards. An organization may access a card management platform and upload style information for digital contact card(s). Style information may include an arrangement and/or layout of the card(s), an organization name and/or logo to be included on the card(s), the font, color, size, or other characteristics of the text on the card(s), and so forth. A user may access the platform to request the distribution of a digital contact card to recipient(s). In response to the request, the platform may generate a digital contact card for the user based on the previously specified style information, and distribute card(s) to the specified recipient(s). Techniques are also described for determining positions of various mobile devices (and associated users) in a room or other area, and presenting received contact card information in a user interface according to the determined positions.

A method of forming unique, private, personal, virtual social networks on a social network system that includes a database storing data relating to corresponding user entities. The method includes: a first user entity sending an invitation to a second user entity, recording in the database the second user entity as a direct contact of the first user entity and determining that third user entities, directly connected to the second user entity, are indirect contacts. A unique, personal, social network formed from direct and indirect contacts is thereby created for each user entity. Each user entity is able to control privacy of its data with respect to other user entities depending on the connection factor to that other entity and/or that other entity's attributes. Each user entity is able to take the role of provider or participant in applications where the provider provides an item or service to the participant.

A method of forming unique, private, personal, virtual social networks on a social network system that includes a database storing data relating to corresponding user entities. The method includes: a first user entity sending an invitation to a second user entity, recording in the database the second user entity as a direct contact of the first user entity and determining that third user entities, directly connected to the second user entity, are indirect contacts. A unique, personal, social network formed from direct and indirect contacts is thereby created for each user entity. Each user entity is able to control privacy of its data with respect to other user entities depending on the connection factor to that other entity and/or that other entity's attributes. Each user entity is able to take the role of provider or participant in applications where the provider provides an item or service to the participant.