An example computing device is configured to receive an instance of a customer service model representative of a plurality of customer services. Each of the plurality of customer services associated with a corresponding at least one requirement and a corresponding at least one constraint. The computing device is configured to receive an instance of a resource model representative of a plurality of resources and map the instance of the customer service model and the instance of the resource model to an internal placement model. The computing device is configured to allocate the plurality of resources to the plurality of customer services such that the at least one requirement and the at least one constraint for each of the plurality of customer services are satisfied and inverse map data indicating how the plurality of resources are allocated to a format consumable by the customer device and output the inverse mapped data.

A system and method for facilitating and provisioning customer broadband transport service between a digital communication port employing digital communications and at least one communications provider, including communicating with a provisioning server to establish service and to coordinate service offerings of one or more communication providers.

An example computing device is configured to receive an instance of a customer service model representative of a plurality of customer services. Each of the plurality of customer services associated with a corresponding at least one requirement and a corresponding at least one constraint. The computing device is configured to receive an instance of a resource model representative of a plurality of resources and map the instance of the customer service model and the instance of the resource model to an internal placement model. The computing device is configured to allocate the plurality of resources to the plurality of customer services such that the at least one requirement and the at least one constraint for each of the plurality of customer services are satisfied and inverse map data indicating how the plurality of resources are allocated to a format consumable by the customer device and output the inverse mapped data.

Systems and methods for facilitating secure and reliable communications among nodes of different tiers of a multi-tenant SOAR deployment are provided. According to one embodiment, data flow propagation within a hierarchy of nodes of the SOAR deployment is controlled. Responsive to creation of a record by a node: (i) when there exists a parent node in the hierarchy, setting a PID of the record to a TID of the parent node; otherwise, to a TID of the node; (ii) when there exists a child node in the hierarchy, setting a CID of the record to the TID of the child node; otherwise, to the TID of the node; and (iii) maintaining a set of propagation rules for the node relating to permissibility of propagation of the record within the hierarchy. During propagation of the record by the node, the PID and the CID of the record are updated.

A system for recordation and retrieval of incident resolution action information is provided. A recordation system processor is provided with a recordation application configured to receive a response action initiation instruction identifying an action taken to resolve an incident on a target system, The processor determines one or more responsible responders each having a responder data processor that displays a responder dashboard. The processor transmits a recordation instruction to the responder data processor of each responsible responder. The recordation instruction includes an instruction to begin recording responder dashboard information. The recordation application is also configured to receive a response action termination instruction and to transmit a recordation termination instruction to the responder data processor of each responsible responder. A data storage unit is configured for receiving, from the responder data processors, real-time responder dashboard information recordings.

One example method includes various processes performed by a vendor system including discovering infrastructure assets of a subscriber system, determining that the vendor system is permitted by the subscriber system to access information about the infrastructure assets of the subscriber system, accessing the information about the infrastructure assets of the subscriber system, assessing an ability of the infrastructure assets of the subscriber system to implement a service offering of the vendor system, and the assessing is based on the information about the infrastructure assets, and implementing the service offering in the infrastructure assets of the subscriber system when (i) given permission to do so by the subscriber system and (ii) the infrastructure assets have been determined to be able to implement the service offering.

An example method includes providing third party access to listen to a call and the ability to inject audio into an isolated audio portion of the call by using a switch controller within a mobile virtual network operator (MVNO) platform. The switch controller can to separate a call into multiple audio portions. The example method can further include collecting and warehousing call metadata and providing access to isolated audio portions via an external database, web object, API, etc.

A system, method, and computer-readable medium for performing a data center monitoring and management operation. The data center monitoring and management operation includes: monitoring a plurality of data center assets contained within a data center of a customer; identifying a plurality of data center issues based upon the monitoring; performing an artificial intelligence operations assisted data center monitoring and management operation, the artificial intelligence operations assisted data center monitoring and management operation automating at least one of identification and resolution of a particular data center issue; generating information regarding the at least one of identification and resolution of a particular data center issue; and, using the information regarding the at least one of identification and resolution of a particular data center issue to facilitate adoption of the artificial intelligence operations assisted data center monitoring and management operation by the customer.

Aspects of the subject disclosure may include, for example, obtaining a list of a plurality of communication channels, each communication channel being associated with at least one respective feature of a plurality of features; correlating each communication channel in the list with at least one respective user response of a plurality of user responses; receiving an identification of a new communication channel that does not exist in the list, the new communication channel being associated with at least one feature of the plurality of features; determining, based upon the at least one feature that is associated with the new communication channel, with which one or more of the plurality of communication channels in the list the new communication channel is similar, resulting in a determination; and assigning, based upon the determination, at least one of the plurality of user responses to the new communication channel. Other embodiments are disclosed.

Some of the embodiments herein provide a seamless cloud of storage. This storage may be content-addressable storage. An end application may or may not be exposed to the fact that content-addressable storage is used. Various embodiments herein provide event notification, which may allow applications or users to subscribe to particular events (such as storage of an X-ray by a particular entity). Some embodiments provide for a shared archive. A shared archive may provide homogeneous access to medical data, etc. that was previously stored into the CAS cloud by heterogeneous applications, varied data types, etc. Additionally, embodiments herein allow for the creation and distribution of virtual packages. For example, a user may create a virtual package for all images related to a patient so that she may have a virtual package of all of her medical data to present to a referring physician.