Patent classifications
H04M1/271
System and method for connecting a user to business services
A system and method for interacting with a user receives a request from the user to be connected to a business. The system then checks to determine if a voice application has been prepared for that business, or to determine if there are any voice applications that are relevant to the goods and/or services provided by the business. If so, the system performs the voice application for the user, instead of connecting the user to the business. If no such voice applications exist, then the system proceeds to connect the user to the business.
Interaction Method in Call and Device
An interaction method in a call and a device, where the method includes displaying a voice assistant icon on a call screen of the wearable device when a phone number of a communication peer device is a service number converting received voice information into a dual tone multi frequency (DTMF) tone when the voice assistant icon is activated, and sending the DTMF tone to the communication peer device. Therefore, in a process of making or answering a service call using the wearable device, under a specific trigger condition, voice information of a user is converted into a DTMF tone to be sent to the communication peer device. In this way, when the user needs to enter a digit or a symbol in a call process, it can be ensured that the user enters correct information, and user experience is improved.
MOBILE TERMINAL
A first mobile terminal includes a microphone to receive a voice, a mobile communication module to make communication with a second mobile terminal, and a learning data unit to receive a command for entering an artificial intelligence (AI) telephone conversation mode, to obtain a user intent of the first mobile terminal, based on the received command, and to automatically perform a first task with the second mobile terminal according to the obtained user intent.
ELECTRONIC DEVICE AND CONTROL METHOD THEREOF
A device and method for responding to a user voice including an inquiry by outputting a response to the user's voice through a speaker and providing a guide screen including a response to the user's voice.
Media transfer among media output devices
A method is implemented to move media content display between two media output devices. A server system determines in a voice message recorded by an electronic device a media transfer request that includes a user voice command to transfer media content to a destination media output device and a user voice designation of the destination media output device. The server system then obtains from a source cast device instant media play information including information of a media play application, the media content that is being played, and a temporal position. The server system further identifies a destination cast device associated in a user domain coupled to the destination media output device, and sends to the destination cast device a media play request including the instant media play information, thereby enabling the destination cast device to execute the media play application for playing the media content from the temporal location.
Microphone with integrated sound box
A microphone with integrated speaker which includes a front casing with a front connecting portion and a front handle portion having a battery opening; a rear casing with a rear connecting portion and a rear handle portion connected to the front casing to form a first cavity with a cylindrical connecting portion and a cylindrical handle portion with a second cavity; a metallic net cover coupled with the cylindrical connecting portion; a vocal pickup support arrangement provided inside the metallic net cover between the front connecting portion and the rear connecting portion in which a vocal pickup unit is provided; a speaker positioned inside the first cavity; a pair of electrode plates positioned inside the second cavity; a circuit board affixed on the front casing; a battery cover detachably connected to the front handle portion; and an aluminum alloy handle covers the cylindrical handle portion.
Voice user interface for device and component control
A voice user interface (VUI) may be deployed for controlling network components and devices of a telecommunications network. A voice command received at a voice interface device connected to a telecommunications network may be converted into a persistent data representation via a speech interpretation engine. The persistent data representation is sent to an intent mapping service that maps persistent data representations to intermediate command representations. In turn, a command interpreter of the telecommunications network may receive the intermediate command representation from the intent mapping service. The command interpreter may translate the intermediate command representation into an action command for performing a task with respect to network components or devices of the telecommunications network. The action command may be executed via a controller interface of the telecommunications network with respect to the network components or the devices of the telecommunication network.
Speaker recognition in the call center
Utterances of at least two speakers in a speech signal may be distinguished and the associated speaker identified by use of diarization together with automatic speech recognition of identifying words and phrases commonly in the speech signal. The diarization process clusters turns of the conversation while recognized special form phrases and entity names identify the speakers. A trained probabilistic model deduces which entity name(s) correspond to the clusters.
Enabling voice control of telephone device
A system capable of connecting a device to a Public Switched Telephone Network (PSTN) using an adapter. The device may send audio data via a data network to a server and the server can determine a voice command included in the audio data. Based on the voice command, the server may send an instruction to an adapter via the data network, the instruction causing the adapter to initiate a telephone call over the PSTN. During the telephone call, the adapter and the server may forward audio data between the device and the PSTN, enabling the device to communicate over the PSTN. The system may enable the device to receive an incoming call from the PSTN and may provide additional functionality, such as determining call statistics during the telephone call, determining if another telephone receives audio data during the telephone call and detecting an alarm signal sent via the PSTN.
Speech recognition method of and system for determining the status of an answered telephone during the course of an outbound telephone call
A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a location having a telephone number at which a target person is listed, upon the telephone call being answered, initiating a prerecorded greeting which asks for the target person and receiving a spoken response from an answering person and a speech recognition device for performing a speech recognition analysis on the spoken response to determine a status of the spoken response. If the speech recognition device determines that the answering person is the target person, the speech recognition device initiates a speech recognition application with the target person.