A method of buffering application data operable at a delivery control server is provided. Related systems and computer program products are also provided.

Disclosed are a mobile terminal, and an incoming screen display method thereof. The mobile terminal comprises: a communication unit configured to perform a communication with a transmitting terminal and/or a community server; and a controller configured to download a sender's content by requesting search for the sender's content from the community server when a call request is received from the transmitting terminal, and configured to display the downloaded content.

Methods, devices, and products utilize wireless-backup technologies to provide contact-reconciliation services with respect to sets of contacts stored on mobile devices. One embodiment of the inventions includes receiving an indication of an update event associated with a first set of contacts on a first mobile device, updating a remotely-stored copy of the first set of contacts, determining that a remotely-stored copy of a second set of contacts does not include a portion of contact information corresponding to the first mobile device, and updating the remotely-stored copy of the second set of contacts. In an embodiment, the remotely-stored copy of the second set of contacts is synchronized with the second set of contacts, thereby updating the second set of contacts.

A system is provided in which portable electronic devices may be provided to people for accessing services in mass quantities. Each portable electronic device, which may be a tablet, may be configured in advance with one or more service programs and an authentication process. The tablet may also include cellular data access and/or paired peripheral devices. Such pre-configuration may provide subsequent ease of use and/or guarantee compatibility with a provider's server. A device control module on the tablet may communicate with a device manager on a server to monitor progress of the service program. If data values associated with the service program, such as measurements and/or transferred content, fail to meet a threshold within a period of time, the device control module may implement an action on the device to encourage the user, such as triggering repetitive alerts, disabling cellular access, disabling system applications, and the like.

The system and method detect a communication device being connected to a network. It is determined if the communication device will be used by an Agent the contact center. If the communication device will be used by an Agent in the contact center, a contact center display application is downloaded onto the communication device. The contact center display application is used to display contact center status information. The contact center status information is transmitted to the communication device. The communication device receives the contact center status information and displays the contact center status information via the contact center display application that was downloaded onto the communication device.

A system for alerting individuals when a user is a participant of a conference call is provided. The system has a software application downloadable to a one user device associated with a user, wherein the a user device comprises an audio or video interface that allows the user to participate on a conference call, and wherein the software application is configured to detect if the user is on the conference call, a communication interface, and a cue in communication with the software application via the communication interface, wherein the cue is configured to receive an input from software application when the user is on the conference call, and in response, trigger the cue so that the individual is alerted that the user is on a conference call.

Tools and techniques for performing life cycle management of user-selected applications on wireless communications devices are described herein. In part, the tools provide machine-readable media for presenting to the subscriber a list of available applications for installation on the device, and for receiving selections from the subscriber of one or more of the applications. Additionally, the tools provide methods for selling advertising space on the devices.

Arrangements for automatically detecting bi-directional artificial intelligence (AI) communications and automatically negotiating (i.e., switching to alternative) direct digital communications.

A method and system to preserve group call audio during a cloud-based group call service upgrade are provided. Audio duplication requests are received and managed through a message broker and instances of an audio distribution service. When a determination is made that an audio distribution service needs to be upgraded, the group call is preserved by generating new instances of the audio distribution service. The new instances of the audio distribution service are added to a queue of the message broker, and old instance of the audio duplication service are gracefully shutdown. Each new instance of the audio distribution service is used to route an audio stream associated with each of the original audio duplication requests, while the olds instances of the audio duplication service are being gracefully shutdown.

Systems and methods are described for using opportunistically delayed delivery of content to address sub-optimal bandwidth resource usage in network infrastructures that allow subscribers to share forward link resources. According to some embodiments, content is identified as delayable and assigned to a delaycast queue and/or service flow. For example, a server system of a satellite communications system identifies content that can be delayed to exploit future excess link capacity through multicasting and to exploit subscriber-side storage resources. Some implementations attempt to exploit any excess link resources at any time, while others exploit unused bandwidth only during certain times or when a certain threshold of resources is available. Various embodiments also provide content scoring and/or other prioritization techniques for optimizing exploitation of the delaycast queue.