Patent classifications
H04M3/42357
INTERACTIVE CAMPAIGN-BASED CUSTOMER FEEDBACK COLLECTION PLATFORM
This disclosure provides systems, methods, services, and platforms for prompting a user to respond to an offer on a mobile device. The disclosure enables Mobile Network Operators to create campaigns to target customers who are nearing the limit of their data plans, voice plans, SMS plans, and MMS plans. In some embodiments, the cloud server interacts with a client application to prompt the use of a mobile device to respond to an offer send in a campaign. The disclosure also provides embodiments to check to see if the user has opted out of receiving offers, or if a device can not execute a command, or if a threshold number of offers has already been sent. This disclosure also provides embodiments for authenticating third party account log-in.
Automatic after call application download platform
This disclosure provides methods, systems, and platforms for automatically prompting a mobile device user to download an application to their mobile device after a triggering event. Triggering events include calling a business, receiving a call from a business, and navigating to a website. In some embodiments, a business can run a targeted campaign to automatically prompt a mobile device user to download an application. In some embodiments, the platform interacts with an application installed on the mobile device. The prompt displayed on the mobile device includes an actionable option to download an application.
Message reception notification method and electronic device supporting same
An electronic device is disclosed. An electronic device according to various embodiments disclosed in the present document may comprise: a communication circuit; an audio output device; and a processor electrically connected to the communication circuit and the audio output device, wherein the processor is configured to: when a message is received from an external server apparatus through the communication circuit, identify whether the received message has a designated format; and parse audio data from the received message when the received message has a designated format, and output, through the audio output device, the parsed audio data as a notification sound notifying of the message reception. In addition, various embodiments recognized through the specification are possible.
Automatic event triggered balance top-up, money transfer, and location based advertising platform
This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users.
SYSTEMS & METHODS FOR ENHANCED EMERGENCY DATA SHARING
Described herein are systems, devices, methods, and media for providing one or more of interagency networks, interagency network properties, emergency alert transfers, or emergency data sharing.
Detection of spoofed calls using call header
Implementations described herein relate to methods, systems, and computer-readable media to label incoming phone calls. A method to label an incoming phone call includes detecting the incoming phone call associated with a caller identifier (ID), determining a location associated with the call, and analyzing a call header of the call to determine one or more call characteristics. The method further includes determining, based on the location and the call characteristics, if the location is spoofed and determining, based on the caller ID and the call characteristics, if an access network associated with the call is spoofed. The method further includes applying a trained machine learning model to determine whether the call is a robocall. The method further includes assigning a label to the call that indicates whether the call is a spoofed call or is the robocall and sending the label to a callee device associated with the call.
Methods for emergency response location (ERL) correction in a voice over internet protocol (VoIP) 911 server and related systems and computer program products
Methods for ERL Correction are provided including receiving a VoIP emergency call from an emergency caller. The VoIP emergency call is identified by a unique ELIN. The ERL data associated with the unique ELIN is retrieved from a LIS using the unique ELIN. A notification is intercepted at the LIS. The notification contains both an original extension number or a DID number and the ERL data. The ERL data is matched using the ELIN to the ERL data to locate one of the original extension number and the DID number. A correct physical address is located using the original extension number or the DID number. Address data is corrected in the ERL to include the correct physical address of the emergency caller to provide a corrected ERL. The notification is reissued including the corrected ERL and the VoIP emergency call is routed to a PSAP with the corrected ERL.
SYSTEM AND METHOD FOR USING A MOBILE DEVICE AS AN INPUT DEVICE FOR SURVEYS AT A LIVE EVENT
A method is provided for interacting with audience members in an event, each of the potential attendees having available thereto a unique identifier. The method comprises creating, for an attendee, a unique ID (UID) on a mobile wireless device (MWD) by the steps of inputting to the MWD one of the unique identifiers, combining the obtained unique identifier with a UID time stamp at the time of creation of the UID; receiving with a server on a first wireless channel communications from the MWD; registering the UID at the physical location of the event; generating a visual query; displaying on the MWD response indicators; receiving at the server from the registered attendee a response, to the query over the first wireless channel; and storing in a database on the server the received response in association with the displayed query.
System for communicating event and location information
The present invention provides a system, method and apparatus for initiating and handling an emergency IP request using an IP enabled device having GPS capability. The IP enabled device is monitored for one or more emergency criteria. If the emergency criteria are satisfied, global positioning data is obtained using the GPS capability and the emergency IP request is sent to an address server. The address server receives the emergency IP request, obtains local emergency services data based on the global positioning data, dials a call center station based on the local emergency services data and passes an emergency call from the IP enabled device to the call center station. This invention can be implemented as a computer program embedded in a computer readable medium wherein the steps are performed by one or more code segments.
AUTOMATIC AFTER CALL SURVEY AND CAMPAIGN-BASED CUSTOMER FEEDBACK COLLECTION PLATFORM
This disclosure provides systems, methods, services, and platforms for automatically prompting a user of a mobile device to send feedback after a triggering event. This disclosure enables Mobile Network Operators to immediately solicit timely feedback from a mobile user after an interaction with the user. When a business, group, or other entity has an active survey campaign, a survey message comprising one or more response options is automatically sent to a mobile device after a triggering event occurs. Based on the user's selected response option, subsequent, follow-up survey messages can be automatically sent to the mobile device.