A method for incorporating an augmented voice communication into a communication routing configuration of a contact center system according to an embodiment includes selecting a vocal avatar, wherein the vocal avatar includes phonetic characteristics having first values, receiving a text communication and input user parameters from an input user, generating the augmented voice communication based on the text communication and the input user parameters, wherein the augmented voice communication includes phonetic characteristics having second values, wherein the first values of the phonetic characteristics of the vocal avatar are different from the second values of the phonetic characteristics of the augmented voice communication, and incorporating the augmented voice communication into the communication routing configuration of the contact center system.

Examples associated with room capture and projection are disclosed. One example includes an information management module that may maintain information regarding a virtual space and a first digital object within the virtual space. The first digital object may be associated with an artifact in a physical space. A room calibration module may map the virtual space to the physical space using sensors to detect attributes of the physical space. A capture module may record a modification to the artifact to be maintained by the information management module. A projection module may project a representation of a second digital object into the physical space. The representation may be projected based on a signal from the information management module.

The present disclosure provides a network call method, terminal, and server. The method includes: displaying a scenario interface for a social application group; displaying a first list of user identifiers when an instruction for initiating a specified call is received; determining, according to a selection operation in the first list of user identifiers, identifiers of second users; sending a network call request to a social application server, the network call request comprising an identifier of the first user logging in at the first terminal locally and the identifiers of the second users, so that the social application server creates a virtual group, and adds, to the virtual group, the first terminal and second terminals corresponding to the identifiers of the second users accepting call invitations; and performing a network call in a call interface for the virtual group.

Apparatus transmits an identifier for association with a virtual area by an administering network service, generates output data from human perceptible stimulus in a physical space, transmits the output data in connection with the virtual area, receives input data associated with the virtual area, and generates human perceptible stimulus in the physical space from the input data. A persistent association is created between the apparatus and a virtual area. A respective presence is established in the virtual area for a communicant operating a client network node connected to the virtual area. A respective connection between each active pair of complementary sources and sinks of the client network node and the apparatus are administered in association with the virtual area. A client network node displays a graphical user interface, establishes the administered connections, and presents interaction controls associated with the object for interacting with communicants in the physical space.

Apparatus transmits an identifier for association with a virtual area by an administering network service, generates output data from human perceptible stimulus in a physical space, transmits the output data in connection with the virtual area, receives input data associated with the virtual area, and generates human perceptible stimulus in the physical space from the input data. A persistent association is created between the apparatus and a virtual area. A respective presence is established in the virtual area for a communicant operating a client network node connected to the virtual area. A respective connection between each active pair of complementary sources and sinks of the client network node and the apparatus are administered in association with the virtual area. A client network node displays a graphical user interface, establishes the administered connections, and presents interaction controls associated with the object for interacting with communicants in the physical space.

Apparatus transmits an identifier for association with a virtual area by an administering network service, generates output data from human perceptible stimulus in a physical space, transmits the output data in connection with the virtual area, receives input data associated with the virtual area, and generates human perceptible stimulus in the physical space from the input data. A persistent association is created between the apparatus and a virtual area. A respective presence is established in the virtual area for a communicant operating a client network node connected to the virtual area. A respective connection between each active pair of complementary sources and sinks of the client network node and the apparatus are administered in association with the virtual area. A client network node displays a graphical user interface, establishes the administered connections, and presents interaction controls associated with the object for interacting with communicants in the physical space.

An example electronic device includes a memory to store a user profile including first identifying information of a first participant in a conference call. A receiver receives second identifying information of the first participant from a transmitting device associated with the first participant, wherein the first identifying information and the second identifying information form an identifier for the first participant. An audio encoder receives an audio signal. A processor, in response to determining which transmitting device is nearest to a source of the audio signal relative to other transmitting devices, identifies the first participant as a source of the audio signal, and combines the identifier for the first participant with the audio signal generated by the first participant. A router forwards the combined identifier and audio of the first participant to a receiving device of a second participant in the conference call.

Examples associated with room capture and projection are disclosed. One example includes an information management module that may maintain information regarding a virtual space and a first digital object within the virtual space. The first digital object may be associated with an artifact in a physical space. A room calibration module may map the virtual space to the physical space using sensors to detect attributes of the physical space. A capture module may record a modification to the artifact to be maintained by the information management module. A projection module may project a representation of a second digital object into the physical space. The representation may be projected based on a signal from the information management module.

Avatars may be displayed in a multiuser communication session using various spatial modes. One technique for presenting avatars includes presenting avatars such that an attention direction of the avatar is retargeted to match the intent of the remote user corresponding to the avatar. Another technique for presenting avatars includes a pinned mode in which a spatial relationship between one or more avatars remains displayed in a consistent spatial relationship to a local user regardless of movements of the local user. Another technique for presenting avatars includes providing user-selectable presentation modes between a room scale mode and a stationary mode for presenting a representation of a multiuser communication session.

Apparatus transmits an identifier for association with a virtual area by an administering network service, generates output data from human perceptible stimulus in a physical space, transmits the output data in connection with the virtual area, receives input data associated with the virtual area, and generates human perceptible stimulus in the physical space from the input data. A persistent association is created between the apparatus and a virtual area. A respective presence is established in the virtual area for a communicant operating a client network node connected to the virtual area. A respective connection between each active pair of complementary sources and sinks of the client network node and the apparatus are administered in association with the virtual area. A client network node displays a graphical user interface, establishes the administered connections, and presents interaction controls associated with the object for interacting with communicants in the physical space.