Examples dis closed herein relate to receiving a first sta tus update from a device according to a communication profile, determining whether a communication problem occurred from the device, and in response to determining that the communication problem occurred from the first device, updating the communication profile for the first device and receiving a second status update from the device according to the updated communication profile.

A communication apparatus has a first communicator, a second communicator, and a controller. The first communicator is assigned a first destination number. The second communicator is assigned a second destination number. For image transmission, during parameter adjustment processing for adjusting parameters of the waveform of a selection signal which is a signal transmitting a destination number of a communication partner to call, the controller makes the first communicator transmit a selection single of the second destination number. After the selection signal of the second destination number is transmitted, the controller judges whether or not the second communicator receives a call.

An information processing terminal capable of communicating with a server, the information processing terminal including: a request unit configured to request a server to acquire first information that have been displayed on a display screen of a printer capable of communicating with the server; an acquisition unit configured to acquire the first information from the server based on a request from the request unit; and a display control unit configured to control a display unit to display the first information acquired by the acquisition unit.

A system and method for multilevel self-service device diagnostics and resolution includes a processor, a user interface and a memory storing various communication sequences. Communication sequences include one or more communication modes and steps to be performed to address a multifunction peripheral device issue. Sequences are stored associatively with a data corresponding to an error condition. A data interface transmits state data corresponding to a current device error condition. An initial communication sequence associated with the error condition corresponding to transmitted state data is selected and initiated on the user interface. The device communicates updated state data corresponding to the error condition after completion of the initial sequence. A determination is made as to whether the error condition has been alleviated. If not, an elevated communication sequence is selected and initiated. A communication sequence may also be selected based on sophistication or experience of an associated user.

An information processing apparatus includes an interface and a processor. The interface may acquire an image, such as by scanning or received via an interface, such as a facsimile machine. The processor may use a character recognition engine to execute a character recognition process on the image. The process is configured to stop the character recognition process on the image when the elapsed recognition process time exceeds a predetermined threshold value. The processor is further configured to restart the character recognition process on the image when a restart condition is satisfied. As such, the processor thus may skip certain images that require unusually long processing time for character recognition and the processor may process and send out results on other images that do not require excessive character recognition processing time.

A method for determining the quality of a media stream of a computer network including: receiving a packet from a traffic flow; determining whether the packet relates to a media stream; if the packet is related to the media stream, simulating a content player buffer related to the media stream; reviewing further data chunks associated with the media stream to determine quality events affecting the media stream; analyzing the effect of the quality event on a subscriber viewing the quality event; and determining a Quality of Experience score related to the media stream; otherwise allowing the packet to continue to the subscriber without further analysis. A system for determining the quality of a media stream, the system including modules configured to carry out the method for determining the quality of the media stream.

A program causes, when executed, a terminal apparatus to perform operations including: receiving a target signal from a target scanner, the target signal being sequentially transmitted from the target scanner after a placement operation of placing an original document of a scan target is performed at the target scanner, the target signal not being transmitted from the target scanner before the placement operation is performed at the target scanner; in response to receiving the target signal from the target scanner, acquiring target communication information for performing wireless communication between the terminal apparatus and the target scanner through a target network; in response to acquiring the target communication information, transmitting a scan request to the target scanner through the target network by using the target communication information; and in response to transmitting the scan request to the target scanner, receiving scan data from the target scanner through the target network.

An information processing apparatus includes a user interface, a communication interface, and a controller configured to, in response to receiving via the user interface an instruction to transmit an error notification, refer to one or more error records registered in error history data stored in a memory, each error record representing an error caused in the information processing apparatus, determine whether the one or more error records referred to include at least one error record associated with a previously selected error type, and in response to determining that the one or more error records referred to include the at least one error record associated with the previously selected error type, transmit the error notification to an external device via the communication interface.

An image processing apparatus according to the present invention includes a registration unit configured to register first image data as a template, a character recognition unit configured to recognize one or more character strings included in second image data different from the first image data, a display unit configured to display the one or more character strings recognized by the character recognition a reception unit configured to receive a selection of a character string displayed by the display unit, the selection being made by a user, and a storage unit configured to store the second image data in a folder named with a character string based on the selection received by the reception unit. The display unit does not display, from among of the one or more character strings recognized by the character recognition unit, a character string included in the image data registered by the registration.

A light emitting diode (LED) which is turned ON by a local area network (LAN) controller, is controlled to be turned ON by a central processing unit (CPU), which executes a program, in accordance with an execution status of the program.